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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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565 results found

  1. InDesign 12.1.0.56 Mac crashes when launching files from Box.com

    Cannot click on file on Box.com or without crashing InDesign. DO not have problem on other computers with older versions of InDesign.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. Indesign Crashes when updating any document which uses SkyFonts fonts.(Provided that SkyFont is exited)

    Steps:
    SFC Build: 5.9.2.0(Prod build- also from long time before that) 5.9.2.118
    Indesign Build: 2017.1 Release (12.1.0.56 x64 Build)

    Steps:
    Launch SkyFonts and Indesign.
    Create a new document in indesign and use some trial fonts which are available in skyfonts.
    Exit the SkyFont client.
    Try to update the document.
    See that Indesign crashes.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  3. Effects not working

    InDesign 20.5
    Inserted an image
    Trying to apply effect - soft light to the image and the image disappears
    The only effects working are Multiply, High Light, Darken, Difference, and Luminosity

    1 vote

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  4. windows explorer crash after closing Indesign

    all our machne have same symtoms, everytime we do copy and paste between pages on indesign, our windows explorer crash or after we close our indesign.

    1 vote

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  5. Opening document message stuck when opening a document

    ID 20.5 on Mac Sequoia (M4 Pro).

    1. Open a document by double-clicking the file.
    2. The document opens.
    3. The "Opening document message" remains stuck in the display.
    4. The only solution to exit from this situation is to close ID.
    1 vote

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  6. CRASH

    I downloaded the last version of adobe indesign. I also updated my Mac software. when I open indesign it opens normally, I can see the home page and even try opening a new file, choosing sizes and stuff. Once I click on create a little bar appears (its a floating bar that's always there when a file is open) but the rest of the page looks like the menu still. Im 100 sure its only indesign because illustrator works well

    1 vote

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  7. reload button on library

    With all of the bugs that the library has right now, can we get an obvious refresh for the window, specifically for when the window crashes or when new assets are added elsewhere to the active library.

    1 vote

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  8. 段落スタイルと文字スタイル編集でのいつも発生する1分ほどのフリーズ

    I'm using [InDesign] 2025 in a Japanese environment. I mainly use it for book [DTP] and [Epub3] export.
    I'm experiencing a very frustrating issue.
    When editing paragraph styles and character styles, the program freezes for about a minute with each edit. When editing styles, I make changes in several places, which takes several minutes, making it extremely inefficient. In [InDesign] CS6, this process was instantaneous.
    Please fix this as soon as possible.
    Note that this editing freeze does not seem to be related to the size of the open document. It occurs even with small documents.
    Thank you in advance.

    1 vote

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  9. 1 vote

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  10. Pasting from Illustrator hang

    Pasting from Illustrator into Indesign results in a forever-spinning beach ball...

    InDesign 20.4
    Illustrator 29.6
    MacOS 15.5

    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  11. InDesign 2025 (v20.3.1) freezes when interacting with modal dialog panels on macOS 15.5 (Sequoia)

    Hi Adobe team,

    I’m experiencing repeated, non-reproducible hangs in InDesign 2025 (v20.3.1) when interacting with certain modal dialog panels — such as Panel Options, Color Panel settings, and similar. This occurs on macOS 15.5 (Sequoia). After clicking inside one of these dialogs, InDesign sporadically becomes unresponsive (beachball), requiring a force quit via “Force Quit Applications.”

    The issue existed before a complete clean install of macOS and continues to occur even after the fresh system setup with no migration or prior settings carried over.

    Here are the key system details:
    • macOS version: 15.5 (24F74) – Developer Beta (Sequoia)
    • Mac…

    1 vote

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  12. Bug: Indesign completely hangs when it cannot save file to network drive

    Windows 11, Indesign 20.2
    Problem summary: when saving a file to a network to which the connection is lost during that save action, ID completely hangs and might also block the entire system.
    Steps to reproduce:
    1. Open any bigger INDD from a network drive, so the saving action takes some seconds.
    2. Change something and click save, then simulate a broken network connection by pulling the LAN cable
    Reaction: there might or might not be that "Save document" overlay with progress bar being at 0%. At this point, ID has two problems:
    a) There is no timeout. It would…

    1 vote

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  13. glyphs

    InDesign V20.3.1. (Windows) crashes when opening (or attempting to open) the Glyphs panel. The crash is consistently reproducible and definitely impacting production. The panel opens but remains blank (nothing displayed), then a few seconds later, InDesign crashes.

    1 vote

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  14. Auto Style not working

    For the last week or so the auto style feature hasn't been working for me. I keep getting error messages.

    1 vote

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  15. InDesign newer than 20.3 and newer freezes on some documents from 19.X.X

    InDesign 20.3 and 20.3.1 hang and close with an error reporting dialog when opening some documents from InDesign 19.X.X. This issue does not occur in version 20.2.

    1 vote

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    Please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
    • Please provide spindump report, follow these steps:
    1. Open Activity Monitor: Go to Finder > Applications > Utilities > Activity Monitor.
    2. Select the Process: Locate the frozen or lagging application and click on it.
    3. Generate the Report: Click the gear icon in the Activity Monitor window and choose Spindump
    4. Save the Report: Click "Save" to store the spindump file on your system.

    Adobe InDesign Team

  16. Creating a new cross reference instance and/or changing the para style of existing X-ref hangs Indesign

    1. INDESIGN 2025 V. 20.3.1.73

    2. STEPS TO REPRODUCE THE X_REF BUG WHICH HANGS INDESIGN

      2.1 Show the Cross-References panel (choose Window > Type & Tables > Cross-References)

      2.2 Either a) double click on an exisiting Cross-reference in the Cross Reference Palette to edit it in the (modal) "Edit Cross-Reference" dialogue panel.

      2.3 OR b) Click the Create New Cross-Reference button in the panel.

      2.4 Click on the Reference Format drop down menu .

    3. EXPECTED RESULT
      Show the Cross Reference Format drop down menu, allowing user to select of one of the items in the list of current Formatting styles. This new…

    1 vote

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  17. Adobe InDesign 2024 hangs on startup. Blocking a few Adobe services works around the issue.

    I have a fresh install of Adobe InDesign 2024 19.5.3.144 on Mac OS.

    When launching InDesign 2024, it starts up, but then locks up after a few seconds with a spinning beach ball. I tried to let it sit for a long time, but it never recovers and I needed to force-quit. Resetting preferences does not help.

    I experimented a bit and found that by adding the following entries to /etc/hosts I can block a few Adobe servers which then allows InDesign 2024 to launch normally and work properly.

    127.0.0.1 p13n.adobe.io
    127.0.0.1 crs.cr.adobe.com
    127.0.0.1 lcs-cops.adobe.io

    With these entries in /etc/hosts,…

    1 vote

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  18. Crash of InDesign CC25 resetting the settings to default

    Hi There,
    I experienced several crashes the last days, that is one thing, but I had to make all the settings made in the Workspace, the shortcuts, the general settings again after each crash. this is so annoying.
    Well I know you can export your usersettings, but it does not work properly as it seems, the scaling of the UI does not apply as exported.
    It is frustating that such things make errors within a half year of CC25…

    System: macOS 15.4.1 (2020, M1-Chip)
    INDD: V 20.3

    1 vote

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  19. Help > Search Crashes InDesign Every Time

    I am using InDesign 2025 on a 2023 MBP with M3 Pro chip on the latest macOS. Whenever I try to use the search function within InDesign, as soon as I click on the search bar, InDesign crashes every single time.

    1 vote

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  20. No me permite ver la previsualizacion al crear un nuevo lienzo.

    Quiero crear un nuevo proyecto y al configurar tamaños, márgenes, etc, acepto ver la previsualización y no me la muestra.
    Además, al terminar de crear la configuración del proyecto, me quedo esperando a que aparezca el lienzo para trabajar, y nunca aparece. No entiendo que pasa.

    1 vote

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