Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. 3 votes
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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  2. Source Serif Pro font baseline not consistent

    I'm using Indesign 15.0 on MacBook Pro (Retina, Mid 2012) running Mojave version 10.14.6

    I'm experiencing a bug with the Source Serif Pro font , which I use extensively in a particular project.

    I open an existing document, and the text in Source Serif Pro looks as you'd expect it to. When I start to edit the text however, it all jumps down as if the baseline settings of the text frame has been changed (although checking in the settings confirms they haven't been).

    Copying and pasting the frame, or the text into a new frame, doesn't help.

    It only…

    3 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  3. opens two documents

    When i open a document a random second document opens, usually something i had been working on earlier. Double click file A and it opens, and then File Z opens as well without the command to do so

    3 votes
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  4. Moving a page in the Pages tab moves half the contents on the page

    When you move a page (in the 'Pages' tab) half of the contents will move 3mm off like it's connected to the bleed on the background image, but half won't. My work around at the moment is to: create a new page > copy & paste in place.

    3 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  5. Master Page

    When setting up multiple 2 page spread master pages, there is an issue with graphics overlapping onto other master pages when 'Facing Pages' is switched on.

    For example - Master Page A is blank, and Master Page B has a green box along the top of the page.

    When the Master Page A is placed next to a Master Page B, the green box graphic spreads onto Master Page A as well.

    Please see the attached screen shots for clearer explanation.

    Thanks

    3 votes
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?

    Adobe InDesign Team

  6. 3 votes
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  7. Master-double-page with bleed makes mistake in assigning a single page


    1. InDesign 2017.1

    2. DIN A5 document with double-page and 3 mm bleed. On master-double-page A is no background and on master-double-page B is a full-faced background on the left page and a full-faced background on the right page. If I assign the right page of master-page B, the left page-background will also displayed on the left page (assigned with master page A, where is no background!!!). This just happens if the background of the master-page is set to the bleed (on top-left and bottom). The backgrounds are exact positioned and are not on the opposite page. See screenshots!

    3. On the left…
    3 votes
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  8. InDesign 2021 is not displaying my documents correctly

    I just opened my CV created in InDesign 2020 and after the update to 2021 font styles have changed and text is partially not displayed at all. This leads to the document's layout being off and not usable.

    2 votes
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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  9. Y coordinates incorrect when pasting objects on pages with different heights

    I have several pages with different heights. If I paste an object using "paste in place" from page to page, they do not paste in the correct Y location from the original. However, the X location is correct.

    2 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  10. BUG with master text frames, master pages and "allow pages to shuffle"

    Hello,

    Latest Indesign CC on Windows 10 64bits.

    I have a document, with a master page template applied to all pages in the document. There are master text frames inside the master page template, perfectly aligned with the margins on each left, and right page. In my master page template, I have set up the following margins for left pages :

    top : 46pt
    bottom : 46pt
    outside : 56pt
    inside : 46pt

    And the right pages margins set up as follow :

    top : 46pt
    bottom : 46pt
    outside : 46pt
    inside : 46pt

    On the left pages, I…

    2 votes
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  11. Resize Pages Tool does not work

    The resize pages tool does not work. The page size always jumps back to its initial size. You always have to enter the size manually. Also the resizing from an anchor point of the page does not work properly. Especially elements outside the artboard (for example in the info section) don't place accordingly.

    2 votes
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  12. Presentation

    When changing to the presentation mode the side visualization glitches. Same happen when I want to scroll through some pages. Even if the first page looks finde the second one isn't.
    With only one side the problem isn't there every time I use the presentation mode. But you can see the visualization glitch for a seconds before it goes back to normal.

    MacBook Pro 2019 16"
    2,3 GHz 8-Core Intel Core i9
    64 GB 2667 MHz DDR4
    Intel UHD Graphics 630 / AMD Radeon Pro 5500M
    macOS Catalina 10.15.2
    InDesign 2020 15.0.1

    2 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  13. Shortcut CMD + S increasing the file size.

    Files created within InDesign are increasing in size dramatically with every CMD + S.

    It is not the files linked in the document which are 100 % to the ration they are seen and resetting the cache ~/Library>Caches> Adobe Indesign does not have any effect.

    macOS Mojave
    Version 10.14.5

    InDesign CC 2019
    14.0.2

    To test this we have created a quick document with an Adobe Support Technician Saptam (see image-01). This document is 1.5 MB and when the design elements have been deleted and the file saved CMD +S you can see the file size doesn't go down (see image-02).

    2 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  14. hyperlinks missing or corrupt when opening CC2017 documents into CC2019

    InDesign files opened from CC2017 (They were on our backup server from a job 3 years ago) using InDesign 14.0.2 x64 on Win10 64bit (CC2019) -
    They open fine without any issue except the hyperlinks - they are all broken/corrupt. When doubleclicking on one, it is effectively blank, as if I were making a new one.
    I tried saving as .idml and reloading, but it was still the same. How can I get these hyperlinks back to normal? Do I have to reinstall CC2017 again (is that even possible?).
    Any help greatly appreciated

    2 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  15. Master page image appear in wrong page in page layout 32(page number) indesign CC 2017.0

    1 . Indesign Version CC 2017.0
    2. Master page image appear wrongly in page 32. If we go to CO master page and change the position of the image on the master page, the image on 32 will get disappear. But if open same file CC 2017.1 we don't have that image.
    3. In page 32 master page image was appear wrongly, Actually that image was not to come there.


    1. In page 32 only text has to be there.


    2. I attached indesign file and link and also the video showing the issue in the below link
      https://we.tl/t-OvxpJfK5RM


    2 votes
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    5 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  16. pasteboard changes size when pasting things

    InDesign CC 14.0.1 x64

    Pasting things sometimes changes the size of the pasteboard drastically. Pasteboard margins could be set at 10 in and 10 in and they change to a few inches horizontally and less than an inch vertically. We keep things on the pasteboard. This causes us to fix the pasteboard size many times throughout the day in multiple documents. Over and over again.

    2 votes
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  17. Keep settings not honoured

    The Keep option 'Keep with next n' is not always honoured. Please open the attached document for an example.

    The page contains three threaded text frames. A heading appears on top of the second frame. A float was placed (with wrap applied) that pushes the text out of the second frame into the third frame so that the heading stays in the second frame, on its own.

    The expectation is that the heading moves with the text to the third frame.

    2 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  18. problem with command "cross column"

    when I apply the command "cross columns" to a title and in the next page there is no space to scroll the text, the title instead of remaining in the current page goes to the next page

    2 votes
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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  19. Copying a page: Wrong position

    When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
    1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
    2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
    3. Instead of landing on position 2, the copied page appears on position 3.

    This issue has…

    2 votes
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    5 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  20. Document size change/Master page elements appearing on pages where no master page is applied

    When changing the page size in Document Setup and ensuring that adjust layout is not selected, master page elements are showing up on pages where master pages are not applied.

    Version: INDD CC 2019

    Steps to Reproduce: (this does not happen in all cases) In this instance, I changed the document page size in document set up and ensured "Adjust layout" was not selected.

    Expected Result: The document page size would change throughout, keeping the same layout as/properties as before.

    Actual Result: Master page elements were applied to pages that did not have the master page applied (i.e. header on…

    2 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

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