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Adobe InDesign: Bugs

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  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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125 results found

  1. SRA3 format not found

    Hello everyone,
    I have the problem with printing SRA3 using InDesign.
    When you choose the format, SRA3 is not listed in there. The strange thing is, that we have multiple systems, that don't have this issue, but run on the same OS, using the same printer, driver, etc..
    In Photoshop for example, the SRA3 format is listed, but in InDesign, it is not.
    I'm not sure what could cause this problem.

    Used system:
    Operating system: Mac Mojave
    Printer: Xerox C60

    Thank you

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  2. Custom Crop Mark - .mrk file InDesign CC 2018,2019 dosn't work

    Custom Crop Marks - I used CS3, CS6, CC 2017 and my file with custom crop marks was worked. Now in CC 2018 and CC 2019 isn't. I see PAGEMARKS DEFINITION FILE ERROR
    Why?

    5 votes

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  3. InDesign 14.02 NOT PRINTING

    Adobe InDesign 14.02

    Only prints a solid line at the top of the page.
    No text, diagrams, etc being printed.
    When I try exporting to pdf, views OK on screen, but only blank pages will print.

    (Also, when I tried reverting to previous version, got message saying could not be done because file too complex or similar. Will try this option again, because I have GOT TO PRINT my files

    1 vote

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  4. Color printing in black and white

    Files are printing in black & white when printing directly from InDesign. They print properly in color when I save a PDF and print from Acro

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  5. 1 vote

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  6. Can't change page size when printing to PostScript

    Missing PPD file. Tried downloading it and placing it in the Presets folder in Applications. No difference.

    1 vote

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  7. linked files ignored upon packaging

    1. Adobe InDesign Version 13.1 x64 on Windows
    2. images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged
    3. This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before
    4. No linked files are packaged
    5. It sees the links... but not in the "package" menu
    5 votes

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  8. 1 vote

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  9. Printing Error: Problem initializing the current printer - Check the system print setting?

    Printing Error: Problem initializing the current printer - Check the system print setting?

    I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?

    8 votes

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    Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
    Currently, this issue is observed with the following printers when their drivers are not updated:
    • Konica Minolta
    • Canon ColorPass
    LANIER

    If the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
    • Printer driver and printer setup details.
    • The configuration of your printer – local, network, or wireless.
    • Is the printer configured as your default printer?
    _
    Adobe InDesign Team

  10. Print custom page to Xerox 550 using a Creo RIP no longer works

    Recent upgrade from CS4 to CC. When using custom page size although I can print the document it doesn't print correctly. CS4 works perfectly.
    If I print to an SRA3 then the problem doesn't occur.
    I take it an issue/problem is now an idea....really

    1 vote

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  11. Stalling

    Hi My Id is stalling both in opening, archiving and packing mode, after updating to Id CC 2019 14.0.1, working on Mac OS Mojave 10.14.2. The spinning ball continues.....

    1 vote

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  12. Unable to package some InDesign files, error message appears

    Adobe InDesign CC 2017.1 release, 12.1.0.56 x64 build for Windows
    Open an .indd file, press File menu and select package menu item.
    Expected result: the file (catalog) is packaged.
    Actual result: the file (catalog) is NOT packaged. An error occurs about missing plugins: STEP-N-DESIGN.LOGIC.WIN.CC10.PLN EXTENSISFONTMANAGEMENTIDCC2014X64.APLN. (see attachment).
    Additional information: this problem occurs only by some files, not by all of them.

    2 votes

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  13. Cannot package file, missing plugin error

    InDesign CC 2019, MacOS 10.14 Mojave,
    Trying to package a file and this error shows up that plugins needs to be installed - See attached.

    How can I delete or install them?

    2 votes

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  14. Image color settings get lost when duplicating image or when data merging

    If a placed image has an icc-profile different from the documents' profile, that profile assigment will get lost when the image is being duplicated. The same thing is going to happen if the document is being data merged for variable data printing. The image will have a wrong profile assignment in the additional records when creating the merged document. Only the first record will be properly printed, the duplicates won't. Test files attached.

    6 votes

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    By default color profiles are not maintained while copy-pasting and this behavior exists since CS6.
    To enable the behavior of maintaining a color profile while performing copy-paste action, we need to apply the required settings at the application/document level under the color settings dialog from the edit menu.
    To do so, open color settings and set color management policies for CMYK to preserve embedded profiles.

    Closing the issue as designed.


    InDesign team

  15. indesign not printing

    I recently upgraded to Mojave. I have the Adobe Creative Suite Premium and a Canon ip3500. Printing from the internet and PDF work fine. Illustrator CC 2019 and InDesign CC 2019 won't print directly from the app. I find it silly and inefficient to save a document as a PDF for printing.What happened and how do I fix it?

    When I send the file to print, the printer goes through the motion but all I get is a super faint outline of the art. The image is a solid fill of 100% black. The printout is a 20% outline of…

    1 vote

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  16. Packaging files problem with CS6 and High Sierra 10.13.6

    I am using CS6 and since upgrading to High Sierra 10.13.6 I can't package files. Error message 'Cannot copy necessary linked file(s). There are 250 linked images I need to package. Please can you tell me what I need to do to fix it?
    Many thanks. Tony

    1 vote

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  17. cannot package files 10.13.6

    InDesign CC 2018/ 10.13.6

    Cannot package files. Ongoing issue.

    2 votes

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  18. Printing scale issues when printing with different color output options for composites

    Hello everyone,
    spotted nasty printing bug.
    When printing using "scale to fit", OUTPUT->Color: Composite and OUTPUT->Color: InRip or just Separations then the prints do not match (crop marks, image etc.) between "Composite" and "Separations".
    Paper size and printer model doesn't matter.
    Versions tested: InDesign CS6, CC17, CC18 all on OS X 10.10, 10.13
    Test file attached.

    1 vote

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  19. 2 votes

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  20. "Print Booklet..."

    Print Booklet not observing changes to printer preferences with existing files.

    InDesign 13.0.1 x64
    Windows 10.0.16299.309
    Xerox Versant 180 with Fiery EX-i 1.1

    Steps to reproduce:
    1) Open existing document.
    2) File -> Print Booklet...
    3) Print Settings
    4) Setup...
    5) Preferences
    6) Change anything in printer preferences.
    7) OK
    8) Print
    9) OK

    Expected Result:
    Document should print using printer preferences that were specified.

    Actual Result:
    Document prints incorrectly using printer's default preferences, completely ignoring any preferences changed.

    NOTE: This issue is not observed with new files. It is observed with multiple existing files.

    4 votes

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