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  1. mouse lag in indesign when photoshop window open

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    22 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We confirmed that the 60Hz version MODEL A2119 EMC 3279 works fine. The offending Apple dongle is MODEL A1621 EMC 2877 which is the obsolete model.

    Please upgrade the Apple dongle to overcome the issue.

    Adobe InDesign team

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    Chancelor commented  · 

    When photoshop is open my mouse is extremely laggy in InDesign and Illustrator. Makes the program unusable. The problem is fixed when I close out Photoshop. I would like to be able to have all three programs open since I use each of them at my work. I've reported this already and nothing had been done and only found one forum thread and no one has responded to them. Any ideas or help?

    Ive attached a video below of the problem.

    - All my apps are up to date
    - My computer is up to date

    Computer Specs:
    MacBook Pro (13-inch, 2017)
    2.5 GHz Intel Core i7
    16 GB 2133 MHz LPDDR3
    Intel Iris Plus Graphics 640 1536 MB
    Running 10.14 (18A391) Mojave

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    Chancelor commented  · 

    I'm having the same problem. I also have the issue with Illustrator. Haven't found a fix yet!

    Chancelor supported this idea  · 

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