My feedback

1 result found

1. mouse lag in indesign when photoshop window open

   • 

   20 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   22 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We confirmed that the 60Hz version MODEL A2119 EMC 3279 works fine. The offending Apple dongle is MODEL A1621 EMC 2877 which is the obsolete model.

   Please upgrade the Apple dongle to overcome the issue.

   ---

   Adobe InDesign team

   An error occurred while saving the comment
   Chancelor commented  ·  Oct 22, 2018  ·  Edit…  ·  Delete…

   When photoshop is open my mouse is extremely laggy in InDesign and Illustrator. Makes the program unusable. The problem is fixed when I close out Photoshop. I would like to be able to have all three programs open since I use each of them at my work. I've reported this already and nothing had been done and only found one forum thread and no one has responded to them. Any ideas or help?

   Ive attached a video below of the problem.

   - All my apps are up to date
   - My computer is up to date

   Computer Specs:
   MacBook Pro (13-inch, 2017)
   2.5 GHz Intel Core i7
   16 GB 2133 MHz LPDDR3
   Intel Iris Plus Graphics 640 1536 MB
   Running 10.14 (18A391) Mojave

   Save Submitting...
   An error occurred while saving the comment
   Chancelor commented  ·  May 23, 2018  ·  Edit…  ·  Delete…

   I'm having the same problem. I also have the issue with Illustrator. Haven't found a fix yet!

   Save Submitting...
   Chancelor supported this idea  ·  May 23, 2018