6823 results found

1. "Edit Page Size" drop down list; each entry duplicated

   When using the "Edit Page Size" button/drop down on the Pages panel, the list of page sizes has begin showing duplicate entries, and I'm not sure why. It seems to have started out of nowhere.
   To select an item in the list, you can see in the screenshot that each entry is doubled, and sometimes the "top" item is the correct one to click, other times it is the "bottom" item. In each pairing, one of them does nothing when selected.
   I've attached an image to show what I mean.

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   3 votes

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   4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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2. Updated to 2020, now fonts are not working

   Okay, so apparently I have run into an issue, that many have experienced before me. After an update of InDesign, fonts are not working, although installed. And browsing through the forum, no solutions seems available even though this is months old problems. Yes, there are some work-arounds, which I tried out with on luck.

   Attached are screens:

   001: My current InDesign version.
   002: My current InDesign version according to Create Cloud Desktop.
   003: My computer specs.
   004: My Windows specs.
   005: Example of the lastest pdf version of one of the InDesign files, where fonts are not working. Here the font ("Roboto") is shown correctly.
   006: But when I open the file in InDesign, it does not recognise the fonts.
   007: And yes, the fonts are installed in the Windows/Fonts folder, as this screen shot show.

   Any help out there?

   // Kevin

   Okay, so apparently I have run into an issue, that many have experienced before me. After an update of InDesign, fonts are not working, although installed. And browsing through the forum, no solutions seems available even though this is months old problems. Yes, there are some work-arounds, which I tried out with on luck.

   Attached are screens:

   001: My current InDesign version.
   002: My current InDesign version according to Create Cloud Desktop.
   003: My computer specs.
   004: My Windows specs.
   005: Example of the lastest pdf version of one of the InDesign files, where fonts are not working. Here the… more

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3. book workspace

   The Book window should be mappable to saved workspaces. I use custom workspaces and books, but the book window placement/size does not get recorded when creating a custom workspace.

   3 votes

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4. Crashes on quick apply

   My InDesign crashes when I use the quick apply shortcut (command enter).

   Computer specs
   Mac Mini (late 2012)
   OS X 10.13.6
   8GB RAM

   3 votes

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

5. indesign inside indesign error CMYK on PDF exporting

   Problem in inDesign v15. Previous versión works fine

   I use huge indesign files (wen name it A) inside a indesign file(we can name it B), is cool feature that optimice our workflow. After update, everythink looks working well but when we exporte print file in PDFx1a Format we experiment problems on RGB->CMYK conversión on images os "A"file, when we export from "B" file. But it work fine if we export on the original "A" source file. Some similar issues are detected, leaving space in white or low, strange white image file as described on attach file.

   Not very sure if it is related with:
   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38777578-indesign-white-object-exports-as-rgb-in-pdf-x-2008

   Thanks

   Problem in inDesign v15. Previous versión works fine

   I use huge indesign files (wen name it A) inside a indesign file(we can name it B), is cool feature that optimice our workflow. After update, everythink looks working well but when we exporte print file in PDFx1a Format we experiment problems on RGB->CMYK conversión on images os "A"file, when we export from "B" file. But it work fine if we export on the original "A" source file. Some similar issues are detected, leaving space in white or low, strange white image file as described on attach file.

   Not very sure if… more

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   3 votes

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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6. InDesign CC 2020 - Error trying to package editorial projects

   the last few days Ive been trying to package documents and I keep getting the same error (for whatever editorial project I have) that says "Indesign cannot package the document... Cannot copy necessary linked file(s)" (see printscreen) but all files are properly linked, in CMYK and 300dpi's (as I need them to be - never encounter this issue in over a decade of using Indesign) so Im kinda despairing here since Im on a schedule...
   Does anyone know how to help please??
   Thanks in advance.

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7. Import Word file - cannot set 'Import as Static Text' as Default Preset

   When I import a Word document I want the option 'Import as Static Text' ticked all the time.

   The problem is that if I tick 'Import as Static Text' and make it a new Default Preset, InDesign remembers this until I quit InDesign and then relaunch it. The relaunched InDesign doesn't remember it - it remembers the Preset name, but it doesn't remember to tick 'Import as Static Text'.

   This happens in CC2019 and CC2020. Could you please fix it so that the Preset you make remembers to keep 'Import as Static Text' ticked all the time, even when you quit and relaunch InDesign.

   Cheers
   John

   When I import a Word document I want the option 'Import as Static Text' ticked all the time.

   The problem is that if I tick 'Import as Static Text' and make it a new Default Preset, InDesign remembers this until I quit InDesign and then relaunch it. The relaunched InDesign doesn't remember it - it remembers the Preset name, but it doesn't remember to tick 'Import as Static Text'.

   This happens in CC2019 and CC2020. Could you please fix it so that the Preset you make remembers to keep 'Import as Static Text' ticked all the time, even when you… more

   3 votes

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8. Save functions unavailable

   I'm using a Mac and running Catalina, have ID 2020. Yesterday, an existing file of 33 pages stopped allowing me to save it. I had no idea it wasn't saving and lost hours worth of work by the time I realized what was happening. I tried starting a new document and pasting the text into it, but same problem. I started a new document again and it allowed me to save immediately, but the second I dropped in text (different text this time), I lost the ability to save the file. I can export to PDF or IDML, but cannot simply save the file.

   I'm using a Mac and running Catalina, have ID 2020. Yesterday, an existing file of 33 pages stopped allowing me to save it. I had no idea it wasn't saving and lost hours worth of work by the time I realized what was happening. I tried starting a new document and pasting the text into it, but same problem. I started a new document again and it allowed me to save immediately, but the second I dropped in text (different text this time), I lost the ability to save the file. I can export to PDF or IDML, but cannot… more

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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Please share sample documents with us to investigate this issue.
   You can put them in a shared folder and give us the link to the same – send the link to rkiran@adobe.com

   —
   Adobe InDesign team

9. horizontal line appears in overprint preview

   when I enter overprint preview, a white thin horizontal line appears towards the top of my page. It appears in different spots on different pages. one image shows the page normally not in overprint, the other shoes in overprint with a white line towards the bottom of the photo. the line moves to different places when i go back and forth from overprint view.

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10. 15.0.1 - can't copy any aspect of a table and paste into another row/column/etc

    You can no longer copy a cell or row or column and paste into another table. Allows you to copy but when you highlight the new row/cell/column to paste into it, both the quick key and also Edit > Paste do not work.

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11. Excel paste to table fails

    Indesign 15.0.1 for Windows
    Copy multiple cells in two columns from Excel
    In indesign select the corresponding cells and columns in a indesign table
    Paste Excel data in Indesign table.

    Expected behavior: Data will be imported to the table as it is presented in Excel but keep the formatting options from the table in InDesign.

    Actual behavior: Imported Excell data keeps the Excel formats and and additional column is added. Import fails. please see attached screenshots and files.

    Works in Adobe InDesign 14.x for windows and 15.0.1 for MacOS

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    3 votes

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12. InDesign typekit fonts and sometimes activation does not work when network connectivity is lost

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for everyone please let me know.

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for… more

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13. "Windows version 1709 not supported" yet, "You must update your system to install InDesign v15.0"

    Hi Adobe Team - Searching your site it sounds like Windows 10 should not be a barrier to working in the latest version of InDesign, but I am unable to install InDesign v15.0 on my work computer.

    My Creative Cloud Desktop window displays the below message in quotes:

    "Update required
    You must update your system to install lnDesign. Please check the following:
    Windows 7 Service Pack 1, Windows 10 or later (Note: Windows 8, Windows 8.1 and Windows 10 version 1507, Windows 10 version 1511, Windows 10 version 1703 and Windows 10 version 1709 are not supported)"

    I just spoke to my local IT group and we're not due to receive a Windows update for a few months, however most of our team has Windows 7 and is successfully using ID v15.0 and liking it. I have the latest versions of chrome and firefox installed too

    Please help - thanks!
    --Alex

    Hi Adobe Team - Searching your site it sounds like Windows 10 should not be a barrier to working in the latest version of InDesign, but I am unable to install InDesign v15.0 on my work computer.

    My Creative Cloud Desktop window displays the below message in quotes:

    "Update required
    You must update your system to install lnDesign. Please check the following:
    Windows 7 Service Pack 1, Windows 10 or later (Note: Windows 8, Windows 8.1 and Windows 10 version 1507, Windows 10 version 1511, Windows 10 version 1703 and Windows 10 version 1709 are not supported)"

    I just spoke… more

    3 votes

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14. Cannot export a PDF to tmp folder

    When I try and export a PDF to the /tmp folder I get the error "Failed to Export the PDF File" with no other information whatsoever.

    Exporting to the desktop worked fine with no issues.

    It does not appear to be file-dependant as I even tried creating a brand new document with a single line of text and exported using one of the presets.

    OS: macOS Mojave (10.14.3)
    ID: InDesign 15.0 & 14.0.3

    3 votes

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15. Text margins don't change when master pages are applied (still unfixed InDesign 2020)

    The same issue from InDesign 2019 remains unfixed in 2020.

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/36002536-text-margins-don-t-change-when-master-pages-are-ap

    3 votes

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16. crash Indesign CC 2020 – Mojave 10.14.6

    Hi,

    I have the following situation.

    Still working on Mojave 10.14.6, but using Indesign 2020.
    (iMac Retina 5K, 27-inch, 2017, iMac18.3, Intel Core i5, 16GB 2400MHz DDR4)
    As a precaution, I did not want to upgrade to Catalina 15.00 until I completed my current work.

    Description of the Indesign file:
    Folder, 20 pages, complex data from Photoshop and Illustrator, various layers in Indesign.

    Situation in Indesign 2020:
    unexpected, frequent crashes, especially when copying and pasting elements, when scrolling quickly within pages or when creating PDFs.

    Situation in Indesign 2019:
    I then created an idml-file and opened it in Indesign 2019.

    Result: Not a single crash

    Hi,

    I have the following situation.

    Still working on Mojave 10.14.6, but using Indesign 2020.
    (iMac Retina 5K, 27-inch, 2017, iMac18.3, Intel Core i5, 16GB 2400MHz DDR4)
    As a precaution, I did not want to upgrade to Catalina 15.00 until I completed my current work.

    Description of the Indesign file:
    Folder, 20 pages, complex data from Photoshop and Illustrator, various layers in Indesign.

    Situation in Indesign 2020:
    unexpected, frequent crashes, especially when copying and pasting elements, when scrolling quickly within pages or when creating PDFs.

    Situation in Indesign 2019:
    I then created an idml-file and opened it in Indesign 2019.

    … more

    3 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

17. Indesign 2020 issue importing illustrator files, ignoring visible layers

    when importing .ai files, InDesign 2020 seems to ignore layers that are not visible on the illustrator file, it imports it all, unless you check import options as well, so they need to be done individually, rather than a bulk update if the .ai file is updated

    3 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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18. Unable to add fonts to Favorites if "in-menu font previews" is turned off.

    Adobe InDesign 2020 15.0, on macOS Catalina 10.15

    After having updated to the latest version of Adobe InDesign 2020 I'm unable to add fonts to the Favorite Fonts filter. The fonts I've added to the filter from previous versions of InDesign are still there, but I'm not able to add any new fonts I have installed since.

    The star icon that previously let you add fonts to the filter is now completely gone. I can't remove previously added fonts from the filter either.

    3 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

19. Packaging dialogue location default

    Please have the document packaging dialogue default to the folder the InDesign file your packaging from is located in. Up till InDesign 2020 this was the default, now it is packaging things wherever something was saved last.

    3 votes

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    0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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20. epub 3 footnote hyperlink character style html is broken (InDesign CC 2020 v15.0)

    epub 3 footnote hyperlink character style html is broken. When exporting to an epub 3 with footnotes that contain hyperlinks, the html output is acting strange. See the below for an example as it applies a separate span character style to each word or string.

    <a href="https://naturalhealthcourses.com/2015/06/cellular-memory-and-how-it-works/"><span class="Hyperlink">https:</span><span class="Hyperlink">/</span><span class="Hyperlink">/naturalhealthcourses</span><span class="Hyperlink">.</span><span class="Hyperlink">com</span><span class="Hyperlink">/</span><span class="Hyperlink">2015</span><span class="Hyperlink">/</span><span class="Hyperlink">06</span><span class="Hyperlink">/</span><span class="Hyperlink">cellular</span><span class="Hyperlink">-</span><span class="Hyperlink">memory</span><span class="Hyperlink">-</span><span class="Hyperlink">and</span><span class="Hyperlink">-</span><span class="Hyperlink">how</span><span class="Hyperlink">-</span><span class="Hyperlink">it</span><span class="Hyperlink">-works/</span></a>

    3 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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