Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
256 results found
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Can't Export PDF due to Indesign background tasks error
Re-installed latest version of Indesign and still have the problem.
2 votesHi,
Please can you share the file at amaarora@adobe.com?Thanks
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Cannot pull guides from ruler. Show Guides is on. This has been a problem in 15.0 and beyond!
Cannot pull guides from ruler. Show Guides is on. This has been a problem in 15.0 and beyond!
1 votePlease try trashing your application cache and preferences to see if the application starts working correctly.
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Adobe InDesign team -
Crash when smart reflowing a document with many anchored text boxes
Indesign is freezing/crashing when smart text reflow is used to reflow the attached document. Other documents are fine. This document is unique in that it contains many anchored text boxes and decimal tabs.
I am using InDesign 15.0.2
To witness the bug, 1) open the attached document, 2) click the red text marked with a note, 3) apply the "bug illustration" paragraph style.
2 votesHi,
Please can you share a sample document with which the crash is happening at amaarora@adobe.com?Thanks
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copy/paste of URL loses character style
ID 15.0.2; Mac OS 10.14.6
copy a passage containing a URL formatted with a character style
paste the passage
expect char. style to be retained
actual: char.. style is eliminated; reverts to [None]
This happens when char. style is named 'Hyperlink' or when a char. style with another name is used.
Related issue: 'New Hyperlink from URL' always creates and applies default char. style Hyperlink unless I name my char. style for URLs 'Hyperlink'; 'hyperlink', for example, will not be applied.
2 votesHi,
Please can you share a sample file and a video showing the problem?Thanks
amaarora@adobe.com -
Text-fields behave strange after InDesign 2020 update
Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:
When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!
Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions, but is…
2 votesHi,
Please let us know in comments below if you face the problem even after deleteing the InDesign cache and preferences.Refer: https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html for the steps to delete the roaming and local cached data folders
Thanks
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Print thumbnails to postscript — file unusable
When I print thumbnails [or a booklet] to a postscript file, InDesign 15.0.2 creates the file, but it cannot be read in either Preview or Acrobat.
You need to allow for a useable PS/PDF export for sharing thumbnails or booklets with colleagues who do not use InDesign.
1 voteHi,
Have you started to face problems only after updating to 15.0.2 version of InDesign?
Can you share a sample file and a video showing the steps you use for printing at amaarora@adobe.com?Thanks
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[15.0.2.323] Big problem with unrecognized user dictionaries
macOS 10.14.6 - multiple computers with us and with customers
We noticed today that extensive user dictionaries are recognized as such by the existing documents, but InDesign (current version) completely ignores them and thus incorrectly hyphens them.
In a special case, a very extensive user dictionary is linked as a symlink (alias) from the Dropbox into the corresponding Linguistics folder in Application Support / Adobe. So far, this worked wonderfully with all versions and has the advantage that adjustments are automatically distributed correctly via the Dropbox.
I tried the following:
the symlink resolved and the extensive dictionary (a lot of…3 votesPlease share the test document with us.
You can send them to pgaurav@adobe.com -
Footnotes disappear
v. 15.0.1 x64, Windows
I am working on a multichapter magazine.
Every chapter starts with a title and the author’s name. After the name comes a footnote call.
If I make changes that add or remove a page in a chapter, all the footnotes on the following chapters disappear. They can be recover by removing the asterisk and inserting it again.
1 voteHi,
Part of this issue was fixed with the latest release of InDesign 15.0.1For all new files created with ID 15.0.1 the issue will not come. For older files opened in ID 15.0.1, you will have to resize, move or do some text editing operation to make the footnote appear
In case you are still facing the issue in new files created post ID 15.0.0 , please share a sample file
Thanks
amaarora@adobe.com -
Data merge
Data merge doesn't work with UTF-8 unicode file (CSV or TXT).
The sheet file aren't embbed to indesign project and can't use data.It only works with ASCII and SHIFT_JIS but they didn't render well special characters.
Could you please fix this bug please ?
Best regards6 votesThe movie file you attached did not come through properly. Could you put it at a shareable location (like WeTransfer, Dropbox, etc.) and share the link here.
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Adobe InDesign team -
Footnotes disappears
Some footnotes disappeared without reason then appeared back when I changed something in the linked paragraph. InDesign didn't display any kind of warning about this problem.
4 votesHi,
Part of this issue was fixed with the latest release of InDesign 15.0.1For all new files created with ID 15.0.1 the issue will not come. For older files opened in ID 15.0.1, you will have to resize, move or do some text editing operation to make the footnote appear
In case you are still facing the issue in new files created post ID 15.0.0 , please share a sample file
Thanks
amaarora@adobe.com -
Save functions unavailable
I'm using a Mac and running Catalina, have ID 2020. Yesterday, an existing file of 33 pages stopped allowing me to save it. I had no idea it wasn't saving and lost hours worth of work by the time I realized what was happening. I tried starting a new document and pasting the text into it, but same problem. I started a new document again and it allowed me to save immediately, but the second I dropped in text (different text this time), I lost the ability to save the file. I can export to PDF or IDML, but cannot…
3 votesPlease share sample documents with us to investigate this issue.
You can put them in a shared folder and give us the link to the same – send the link to rkiran@adobe.com—
Adobe InDesign team -
PDF Comments Unmapped / Adobe Indesign 2020, 15.0.1 (latest issue)
- Adobe Indesign 2020, 15.0.1 (latest issue, updated)
- Several files opened and attempted to edit with PDF markups. Have checked the PDF file in acrobat and correct.
- Comments should be mapped to identical document but are not.
- Most, if not all comments are unmapped (latest document completely unmapped - 50!!).
5 votesPlease elaborate on the issue you are experiencing, giving concrete steps and examples to help us understand this better.
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Adobe InDesign team -
inDesign 2020 removed the zoom view box from the top menu bar
This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.
I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or…
11 votesThe change was made to reduce the UI clutter for the user and it was moved to the bottom left of the screen in the Status bar where other controls like page navigation, preflight profiles, etc. are available.
To continue using this feature, we can suggest a simple workaround which takes less than a minute to accomplish – just open the Keyboard Shortcuts dialog, choose Views, Navigation from the Product Area drop-down, select the ‘Access zoom percentage box’ from the list of commands and assign a shortcut – example, Ctrl-Alt-5. You can customize the keyboard shortcuts as you like and save a new Keyboard Shortcut Set.
Meanwhile, we are reviewing this request.
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Adobe InDesign team -
Bounding box is always on the outside of the stroke
Ever since I updated to the latest InDesign (InDesign 15.0.1), the bounding box is always on the outside of the stroke so instead of objects snapping to the box they are snapping to the outside of the stroke.
1 voteIn InDesign, the bounding box has always been on the outside of the stroke. It has not been changed at all. In which version of InDesign were you seeing this behaving differently than the current version?
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Adobe InDesign team -
CC2020 story doesn't show hyperlink symbols
Hello,
With CC 2019 I could switch into story mode and see the starting and ending tags for a hyperlink. This ability was beneficial because I found the text editor struggled to reveal/understand the boundaries of the hyperlink's text-it couldn't tell where the hyperlink ended. If you look in the first figure, if I type at the end of the hyperlink, even with first keying a space symbol, the hyperlink extends into any further sentences I type.
In 2019 I would use the story editor to move the cursor outside the hyperlink termination symbol and get around the problem. With…
1 voteOpen the Hyperlinks panel and see whether the Hyperlinks are actually there. It could be that the Hyperlinks were initially created (hence the Blue color Underline beneath them) but were removed later on. That’s why the Story Editor does not show them.
From the Hyperlinks panel flyout menu, choose ‘Convert URLs to Hyperlinks…’ and see if the Hyperlink Start and Termination Symbols are shown in the Story Editor.
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Adobe InDesign team -
Eyedropper bug — attribute pick-up is glitched by hidden layers above
If there are objects overlapping and above the source for the eyedropper tool, — even if those objects are on a hidden layer — the tool picks up a color of no fill and no stroke.
If the hidden layer is dropped below the target layer, the problem goes away.
These observations are based on original input by Bill Silbert in this User Forum discussion:
https://community.adobe.com/t5/indesign/indesign-cc-2020-eyedropper-problem-turning-text-to-no-color/m-p/10765424#M165918InDesign versions v14 through v15
2 votesWe need more information to reproduce this issue. Could you share a sample test document and show a screen recording of this issue?
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Adobe InDesign team -
2020 Pages Window Broken
Ever since updating to Indesign 2020 the pages window just doesn't work. I've tried uninstalling and reinstalling a number of times but no matter what I do it just shows it as completely blank. This makes it extremely difficult to access anything, let alone my master pages.
1 voteHave you tried trashing the Application’s cache and Preferences? Please try that and see if the issue goes away.
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Adobe InDesign team -
InDesign crashes when changing paragraph style with Typefi Designer 8.7.3 (14)
Every time I change the paragraph style on my document, indesign crashes.
5 votesWe have released InDesign 2023(v18.2.1.455) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
As per the information provided by other customers, the issue might be related to Typefi Designer 8.7.3 (14).
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Adobe InDesign Team -
Export stops at 0%
Exporting common documents often results in a "crash" at 0%. No error comes up, it just stays at 0% indefinitely.
If I try stop the export I can't, if I try close InDesign I can't. I have to force quit the program and open it numerous times following in order to get all of my fonts back and registered... even if it's in a package.
Extremely time consuming and painful.
1 voteHi,
Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?We tried with some custom InDesign files, but export works fine
Thanks
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Incorrect re-linking of image files with rotation metadata
This bug occurs in all versions of InDesign.
InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.
- The image file is rotated 90 degrees with EXIF orientation.
- In the transform panel, the vertical and horizontal percentage values are different.
Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in…
21 votesHi all,
We tried various scenarios with the attached file and got the following results:
1. Placed the ‘EXIF-Orientation-6.jpg’ file shared in the thread.
-Rotation angle of the content was shown as -90°2. Edited the .jpg file in Photoshop to just change the color and Updated the link in InDesign.
-Rotation angle of the content was changed to 0°3. Then placed this edited file again, as a new link, in InDesign.
-Rotation angle was shown as 0°Are you also seeing the same results?
-InDesign Team
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