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Adobe InDesign: Bugs

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255 results found

  1. 1 vote

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  2. InDesign 2021 crashes when opening some panels

    For example, I select some text and click to open the Hyperlinks panel. ID crashes straight away.

    Or I select an anchored object, right click to select Anchored Object > Options. The panel comes up with 'Inline' selected and then I click on 'Above Line'. It crashes straight away.

    I've had a similar problem working in tables, when I right click to delete a row, it crashes immediately.

    I've had to go back to 2020 to be able to work on some of my documents.

    4 votes

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  3. Indesign crashes when changing Endnotes to footnotes

    I just updated to the 2021 that is really amazing. Only bug i have i can t any more convert endnotes to footnotes InDesign crashes each time on both of my computers . I am on Window 10 No idea why before i could do it. Thanks a lot

    1 vote

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  4. Can't select gradients from swatches

    Since installing the new InDesign 2021, I'm not able to apply my colour swatches to the gradient bar. When I click on a colour swatch, it changes the main fill rather than the gradient colour.

    This was working before the update.

    3 votes

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    To apply a swatch to one of the gradient stops, you have to hold down the Alt key and then click on a Swatch in the Swatches panel. Clicking directly on any of the swatches changes the fill color of the object to the Swatch color instead of changing the color of the gradient stop.
    Please confirm the above in the previous release as well as InDesign 2021.


    Adobe InDesign team

  5. crash sleep mode

    Hello,

    I'm using InDesign 15.1.2 on a brand new Macbook Pro.

    Several times a day InDesign crashes. It seems to happen most often when:
    - my computer goes into sleep mode and I reawaken it

    but it sometimes happens when:
    - I copy text from a word document or email, and then try and paste it into a text frame within InDesign.

    Sometimes it happens for no reason, when I am using another program.

    I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from…

    3 votes

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  6. ID crashes inserting a symbol as index reference.

    ID crashes inserting a symbol as index reference.

    Not a new problem by the looks of it.
    It doesn't matter whether I type a reference, copy and paste it or highlight text and use shortcut keys. ID always crashes if a symbol is the first thing in the index reference.

    however, if 'Sort by' is used and that doesn't start with a symbol it is okay. But this is only 'useful' when that is relevant, which is not always.

    1 vote

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  7. Crash when placing DOCX with character styles

    Steps:
    1. Attempt to place place Word.docx in an InDesign 2020 document.
    2. InDesign spends a long time parsing character styles.
    3. Resaved Word file as .doc file and was able to import it. I don't know what information (if any) in the Word file was lost. This is not an ideal solution.

    Link above "How to Submit Crash Report" is dead. I have previously submitted several crash reports through the InDD/system interface.

    1 vote

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  8. Hyperlink causing InDesign to crash

    I have an issue in a file that I'm working with where if I scroll to a certain point in the hyperlink panel, my entire InDesign program crashes. I've tried deleting all of the hyperlinks one-by-one, and I noticed that it always crashes when I reach the same point (about 2/3rds down the list).

    I think there's a hyperlink that's become an issue within the file, and whenever InDesign tries to show that specific one within the hyperlink panel, it crashes.

    2 votes

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    How important is this to you?

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  9. When I share to review, weird things happen

    I have InDesign 15.1.1 and I've been using the new Share to Review feature often. I've noticed that my text and tables would completely disappear on random pages and the Table of Contents became messed up as well. To make the text reappear, I had to adjust the size of the frame by a pixel or two then it would return. It didn't matter if I made the frame bigger or smaller.

    3 votes

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  10. Share for Review SYNC Broken

    I use "Share" > "Share for Review" on a Program for review by multiple departments for edits. I received notifications of over 200 edits, but upon opening the InDesign file to begin changes, the "Window" > "Comments" > "Review" Panel data is empty and again says "Create Review".

    So the connection from my online review and the source InDesign is broken. Additionally, there is no option to save that online version as a pdf to import the comments via that option in "Window" > "Comments" > "PDF Comments"

    12 votes

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    We’ve released an update to InDesign – 15.1.2

    Please update to this latest version and see if the issues you were facing earlier have got resolved.

    Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.


    Adobe InDesign team

  11. Cannot remove hyperlink from image

    For some reason InDesign has no option to remove hyperlink from an image. It took me hours to search for solution until I gave up and deleted the image and recreated it with a new hyperlink. This is pathetic and needs to change. When you right click an image, we should see "Hyperlink" > "Remove Link". This is so basic, its really upsetting to have to post this here.

    1 vote

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    1 comment  ·  Styles  ·  Admin →
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  12. "Shin Dot" and "sin Dot" does not work

    On Mac, InDesign version 15.1.1 - typing the Unicode character "Shin Dot" and "sin Dot" does not work with the keyboard, only with the glyphs panel

    6 votes

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    Need More Info  ·  amaarora responded

    Hi,
    Did it work in previous versions of InDesign? Or only started happening after InDesign 15.1.1?

    Which font are you using?

    -InDesign Team

  13. 17 votes

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  14. InDesign 15.1.1 - Fonts not activating - stuck on spinning circle background tasks

    I have a problem on InDesign 15.1.1 - My Creative Cloud fonts are not activating... How can I sort this out? It's stuck on the spinning blue circle of doom - the background task has been saying queued for hours now.

    I need my fonts not sure what to do?? Help.

    24 votes

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  15. Crash when copy/paste table cells in InDesign (15.1)

    Application crashes when copying/pasting table cell attributes.

    1 vote

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  16. 1 vote

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    Need More Info  ·  amaarora responded

    Please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?

    Adobe InDesign Team

  17. Not able to scroll down beyond page 2-3 spread

    I have a 6-page document in spreads. I am unable to scroll down beyond pages 2-3 spread.

    InDesign 15.0.3 x64

    1 vote

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  18. Selecting all and then deselecting some text in one go

    I have been using InDesign since forever. Since the very first versions. But something has changed in the update to version 15.0.3.

    When I select text, I often want to select an entire paragraph, except for the hidden character "paragraph return". I do that by holding Shift+Command+Arrow Down. That selects the entire paragraph including the hidden character. Then I would normally just let go of the command button and still hold Shift and then push the Arrow left button. That way I had selected the entire paragraph without the hidden character.
    But in the latest update, 15.0.3 I now suddenly…

    1 vote

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    Need More Info  ·  amaarora responded

    Hi,
    Are you still facing the issue?
    We tried internally, but are unable to reproduce the bug

    -InDesign Team

  19. spell check in tables

    See attached document.
    The mis-spelled word "tiime" is addressed correctly in column 1 rows 1 and 2.
    The mis-spelled word "paarty" is addressed correctly in column 2, line 1.
    The mis-spelled word "partu" is is underlined correctly in column 2, line 2, but right-clicking on the word does not bring up spelling correction options.
    "partu" will, however, be treated correctly using Edit -- Spelling -- Check Spelling... .

    1 vote

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  20. Bug: InDesign Index page ranges not working when using "Next use of Style" options

    Adobe InDesign 2020
    15.0.2 x64

    Issue:

    I am trying to create index entries that include a page range (such as 26-29) instead of a single page number using paragraph styles.

    I am having trouble getting the page ranges for my indexed content to update correctly. Specifically, the index entry always only shows the first page of the range in the index pane on the first attempt.

    I can sometimes (but not always) trick it into updating the page range correctly. I attached a video of it finally working after five failed attempts.


    Here is what I tried:

    2 votes

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    5 comments  ·  Others  ·  Admin →
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