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Adobe InDesign team
And 1 year later, the problem remains - first time trying this feature and just keep getting this error...Boooooo
Same in german version. Version 16.2.1
I do have the same problem, worked fine 2 weeks ago. I am properly signed in. Need a fix - client is waiting.
I think figured out what was causing the issue for me!
I had used Apple Preview to adjust the color of some image links in my document. By showing the ICC profile in the links palette, I realized that all of those images used the Display P3 color space. I suspected that those files were somehow causing problems since I was also getting an ICC profile conversion alert when exporting to PDF.
Could this be what is affecting everyone?
Chloe P commented
I am having this same issue, but just for one specific file in my book. I can update the links for all the other files, but trying to update the share for review link for this file crashes InDesign EVERY TIME. As others have mentioned, I was able to update the link many times before (it was the first file I created in the book) but one day it just stopped letting me and now crashes the program. This feature is really great when it works, but I can't believe an established company such as Adobe would release (and heavily promote) a feature that doesn't work properly. I hope they figure this out soon, because it's insanely annoying! Signing out of Creative Cloud every time an error occurs is also a massive inconvenience since it takes awhile for all of my content to resync, which is time I'm losing to work on this project.
Same issue. Worked fine yesterday. Just trying to update the review link to show the changes I have made. Getting the error message "There was an error updating your artifact." This is so unprofessional.
I am also getting the "There was an error creating the artifact" message. It's a real shame - this would be such an awesome function if it worked. I'm using the newest version 16.0.
The same in polish version. Signing out and in and nothing happens
Yep same here, can't share to review. What gives here?…a functionless function!
Beldon Wolson commented
I am now having this issue, worked yesterday, today broken. Adobe - take this feature out if it's so buggy, it's much worse to have to go to the client and say, now we're going back to PDF based reviews than to just use that method from the start.
This feature is the most buggy thing I've seen Adobe make in a long time.
"There was an error updating the artifact." Everything was fine yesterday :/ Any fixes?
Same problem. Logged out of CC and logged in again. Deleted the cache files as well as rebooted the computer. Problem remains.
Lisa Warburton commented
@RaviKiran...that solve doesn't work. Please advise another fix.
Still get this error after signing out and signing in...
Got the same error!
Also logged out - Logged in without result
Fawn Lies commented
I am ALSO still experiencing this error. Signed in and out, deleted my file and created a new one, restarted my machine, connected to a new network. NOTHING is working. I have a deadline in an hour and I just CAN'T share my work, and collect feedback from my team. Nothing changed between last night and doing this, and today doing this. What on earth, Adobe. Please fix this.
Same issue here.
Logged out, restarted. Force quite all adobe applications and even tried booting up from that. Really affecting workflow with my team right now.
My co-workers are experiencing the same issue. All running on the most updated version of InDesign.
I REALLY wish they'd fix this soon!!!
I get the same error even after logging out and back in. I have plenty of space in the cloud.
I keep getting this error too. I've updated to v16.0, signed out of CC, restarted, but nothing seems to fix.
I've tried 6 or 7 times and still get the same error message.
Why is it telling me about ICC profiles when failing to create a file to share for review?