InDesign 15.1.1 - Fonts not activating - stuck on spinning circle background tasks
I have a problem on InDesign 15.1.1 - My Creative Cloud fonts are not activating... How can I sort this out? It's stuck on the spinning blue circle of doom - the background task has been saying queued for hours now.
I need my fonts not sure what to do?? Help.
Gabi
shared this idea
Try closing the document that shows the Background Tasks as queued. If the Auto-Activate Adobe Fonts option has been selected and you are connected to the internet, fonts in your document should get auto-activated.
Please try once again and let us know.
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Adobe InDesign team
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Jennifer G. Thompson
commented
I am having the same issue and cannot continue my work that must be delivered to students ASAP. This is a huge problem.
I have closed the program and restarted my computer multiple times. I still have the same issue. I need immediate assistance. -
Anna Large commented
I have the same issue. Can't close it either. Activated everything it seems. I am connected to the internet. I can also see the new fonts have been applied to the template but for some reason the circle has been on since yesterday. Can't seem to update.
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Katie Newman commented
I had this issue as well and it was fixed when I quit indesign and then restarted the program.
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Juliet
commented
Closed all documents, still spinning. The only thing that got it to stop was completely shutting down the application & restarting.
Huge time sink.
As another user points out, you should be able to stop the task with the Background Tasks pop-up window.
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Darcy
commented
I have this same thing happening on InDesign 17.0.1. HELP! I have logged out of Adobe, and logged back in. Closed InDesign and re-opened. Deactivated the fonts on Adobe and Re-activated.... Still stuck on one font!
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Jessie
commented
Adobe — you MUST include an easy way for InDesign users to stop the Background Task of searching for the font > by allowing users to stop the search DIRECTLY from the Background Tasks pop-up window. Why isn't this already part of functionality - this is silly.
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Marc
commented
Same issue for me! So annoying. I'm trying to create PDFs and they're stuck in the queue behind the "activating fonts" which aren't activating.
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Milena
commented
I've got the same issue and have tried everything below. Cannot seem to activate the fonts I had written my entire document in. The background tasks are stuck - I'd love some help with this if possible!
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Angie
commented
I am having this same problem. I am in indesign 15.1.1 using a packaged file and I have the fonts on my machine. I shut off Adobe fonts, still getting the blue circle and fonts as queued. I cannot replace the fonts. Ive tried two different files that were packaged, reinstalling the fonts, closing everything down and restarting my mac (Catalina 10.15.5). No dice.
