7161 results found

1. Jumping to wrong tabs

   Hi, when I try to click on the File menu, it keeps jumping to Window instead. That goes for any menu item I try to open. I'm using the 2018 version of InDesign on Windows.

   Thanks

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2. Wrong links

   I've noticed that whenever a file with links is duplicated on a different server, the copy will link to the images of the original file instead of the ones in its own folder if it can. If those images are modified in the copy, the changes will also appear in the original links instead of the right ones.

   This is a huge problem, because what the user think is their most recent version of a work might not actually be at all, which can lead to very serious mistakes, and as far as I can tell it's been going on for some time…

   The people that complain about their links going black might experience this problem without knowing it, because that happens on my duplicates when I cut the access to the server where the original is: the duplicate file is searching for the original links and doesn't find them, so it assumes it doesn't have any links, even if its own link folder is right beside it. It's only after closing and reopening InDesign that it finds its own links.

   I've noticed that whenever a file with links is duplicated on a different server, the copy will link to the images of the original file instead of the ones in its own folder if it can. If those images are modified in the copy, the changes will also appear in the original links instead of the right ones.

   This is a huge problem, because what the user think is their most recent version of a work might not actually be at all, which can lead to very serious mistakes, and as far as I can tell it's been going on… more

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3. InDesign freezes while working with "Scale Tool"

   When using the "Scale Tool", every 4 or 5 times or so the app freezes at the dialog box and there's no way to exit. You have to force quit the app and hope that your work is autosaved. Unacceptable and only started happening recently.

   InDesign 15.1.1 on macOS Mojave 10.14.6

   HELP!

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   16 votes

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   21 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We’re reviewing this issue.

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4. takes time changing from type tool to select and vice vers

   is there any issues with newest updated indd? im having trouble with using it and takes time changing from type tool to select and vice vers

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5. Click, click-drag combinations no longer work as they did previously.

   Upon upgrading to 15.1.1, on Mac OS 10.14.16 Mojave

   -Triple-clicking won't select a whole line, and, yes, I selected "triple-click to select whole line" in preferences.

   Double-clicking does won't switch from the object tool to the text tool.

   Double-click and drag won't extend the selection.

   I didn't find anything in the Mac OS, Wacom, or InDesign prefs that referenced click or click-drag options. Adjusting double-click speed doesn't change this bug.

   If these features were disabled to take advantage of the swipe features of Apple mouse and tablet gestures, please add a preference option to use a standard mouse.

   This bug is really slowing down my work.

   Upon upgrading to 15.1.1, on Mac OS 10.14.16 Mojave

   -Triple-clicking won't select a whole line, and, yes, I selected "triple-click to select whole line" in preferences.

   Double-clicking does won't switch from the object tool to the text tool.

   Double-click and drag won't extend the selection.

   I didn't find anything in the Mac OS, Wacom, or InDesign prefs that referenced click or click-drag options. Adjusting double-click speed doesn't change this bug.

   If these features were disabled to take advantage of the swipe features of Apple mouse and tablet gestures, please add a preference option to use a standard mouse.

   This bug… more

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6. Fonts won't visibly load, but preflight is green. Close the doc and reopen - fonts work again.

   macOS Mojave 10.14.6
   InDesign 15.1 & 15.1.1

   When a document is open, some of the fonts will not visibly load. However when you go to Type > Find/Replace it shows there are no font issues. Preflight is green and all fonts are listed as "OK". We then immediately close the document and reopen it everything looks fine. When the same document is opened hours later the problem repeats itself.

   Notes:
   • It appears that fonts loaded from the Document Folder ONLY are OK.
   • Fonts that are loaded simultaneously in Font Book and the Document Fonts folder fail to display correctly.
   • We do not use Adobe fonts.
   • Fonts are typically either in Font Book, and/or they are in the Document Fonts folder for most of our jobs.
   • One of the InDesign files experiencing this bug was created in 2019.
   • Making a Press PDF while the fonts are bugged out creates a PDF that displays everything properly.
   • If I try to print the InDesign file with this font bug, the document fails to print and gives me the following error: “Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem.”

   Things I've tried:

   • Clearing font caches in macOS
   • Clearing the macOS Library Caches
   • Deleting the AdobeFnt.lst file in the Documents fonts folder
   • Moving Document fonts folder elsewhere, open the file, then move doc fonts back.
   • Repackaging the job
   • Turning off the Adobe Fonts service located in the Creative Cloud app
   • Leaving the document open for over an hour to see if fonts would load on its own.

   Bug replication:

   In some instances, moving the Document Fonts folder to the desktop, opening the file, close it and moving the Document Fonts folder back to its original location would trigger this bug. But it doesn’t work all the time. The steps below are more consistent with replicating the bug.

   1. Delete the AdobeFont22.lst from the Document Fonts folder.
   2. Open the document - fonts are broken (even though they are also loaded in the system). Preflight is green.
   3. Close document.
   4. Open the document again and the fonts load properly.

   We did not encounter this bug until 15.1.

   macOS Mojave 10.14.6
   InDesign 15.1 & 15.1.1

   When a document is open, some of the fonts will not visibly load. However when you go to Type > Find/Replace it shows there are no font issues. Preflight is green and all fonts are listed as "OK". We then immediately close the document and reopen it everything looks fine. When the same document is opened hours later the problem repeats itself.

   Notes:
   • It appears that fonts loaded from the Document Folder ONLY are OK.
   • Fonts that are loaded simultaneously in Font Book and the Document Fonts folder fail to display… more

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   4 votes

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7. qr

   Hi,

   We created a business card for our employee, that includes QR code generated within InDesign. When we tested it with Android it reads everything correctly, but when reading QR code with iPhone, it only reads first and last name and job title. We tested with several different Iphones and everywhere the same result. But when we've tested a similar business card from a colleague, it worked ok. Sending both business cards in the attachment. Daniel Fischer's business card is not working correctly on the iPhone.

   We are using InDesign 15.1.1 x64

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   5 votes

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8. "Shin Dot" and "sin Dot" does not work

   On Mac, InDesign version 15.1.1 - typing the Unicode character "Shin Dot" and "sin Dot" does not work with the keyboard, only with the glyphs panel

   6 votes

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Did it work in previous versions of InDesign? Or only started happening after InDesign 15.1.1?

   Which font are you using?

   -InDesign Team

9. command D, don't work
   1 vote

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10. idml pasteboard

    When exporting file from indd2020 to idml, the pasteboard automatically disappears. Whatever the pasteboard dimensions were before, it becomes 0,0 when converted to idml.

    3 votes

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    0 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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11. Menu item "Convert footnotes and endnotes" missing

    Although my software is up to date, the option "Convert footnotes to endnotes" is missing from my "Type" menu item (image). The interface is in portuguese, but you can see there are only four itens on the footnote/endnote area, the fifth ("Convert footnote to endnote") is really missing...
    I tried unistalling and installing InDesign again from Creative Cloud but it didn´t solve this issue. This menu item is also unavailable on Edit>Menus...
    System: Windows 10 / 64 bits
    Adobe Indesign (2020): 15.1.1 x64

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    2 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue. We are reviewing this.

    —
    InDesign team

12. Some spreads gone grey and only export as blank pages in 15.1.1

    I have a 48-page magazine about to go to print and three spreads have suddenly gone grey - as you see in screenshot. In the Pages panel they appear blank and when I export them - also blank. Getting worried...

    Separately, the "Fit Page/Spread in Window" instead zooms in to 2,642% magnification.

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    5 votes

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue is being closed.

    —
    InDesign team

13. Master Items misssing when used based on page

    Using Windows 7 or Mac OS no matter even it's in preview Indesign CC.

    I found this and very annoying to fix it manually in master page items.

    Steps Created Master Page A for body text pages
    Created master Page B: As a chapter opener. It's based on Master A. Only removed top running header.

    Now applied in pages:
    Left side page : Master Page A.
    Right side page chapter opener and applied Master Page B

    Result: Part of Running Header is disappear in Left Side Page, right side page ok as is.

    Am I missing something. Getting this kind of result from previous version of Indesign CC

    PS: When I removed based on features. Everything is ok. Even If item is within page, then also it's ok. If the items is touching the page edge or bleeding then it disappears.

    After further investigating, came to this conclusion: it only happens if used based on features in master pages and after removing editing header part. Effects on the item that bleeds. in this case Master page A.

    Refer the attachment for details.

    Using Windows 7 or Mac OS no matter even it's in preview Indesign CC.

    I found this and very annoying to fix it manually in master page items.

    Steps Created Master Page A for body text pages
    Created master Page B: As a chapter opener. It's based on Master A. Only removed top running header.

    Now applied in pages:
    Left side page : Master Page A.
    Right side page chapter opener and applied Master Page B

    Result: Part of Running Header is disappear in Left Side Page, right side page ok as is.

    Am I missing something. Getting this kind… more

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    1 vote

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14. Find/Change crashes InDesign

    Find/Change crashes everytime, if i apply say for example find ^^^ and replace with end of paragraph, and i apply on entire document or even say 4 pages, it hangs indefnitely and then I have to kill the process in Task Manager. I t does this everytime. So I am forced to work on each page and I have a 500 page book to format.

    2 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

15. Deleting Preference files

    I crashed when I boot up and the message says I need to delete the Preferences files but Alt-Ctl-Shift doesn't show the expected Preferences file message upon startup. Is there another way to delete Preference files?

    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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16. page pallet

    1. Indesign 15.1.1 and earlier versions - English supporting Hebrew.

    2. When I create a document with binding right-to-left the page pallet numbers are blurry and hard to read this is not an issue when the document has binding left-to-right. See screen video and screen shot attached.

    I am using Windows 10 latest version, but this has been an issue for many year now

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    2 votes

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17. Not able to compose in native "Kannada" language. Please help
    2 votes

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    8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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18. export to PDF from latest InDesign 2020 results in pixelated PNG or JPG images

    Upgrading from 15.0 to 15.1 versions of InDesign CC breaks PDF exporting of PNG or JPG images. Images now appear pixelated and low res no matter how high the original resolution of the image is, even when exported at 300 dpi (Print Quality settings). PNG and JPG images are flat with no transparency.

    4 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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19. InDesign fails to create Share for Review link with the error message "There was an error creating the artifact."

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    19 votes

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    22 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. Refer to Share InDesign documents for review to easily share your InDesign documents with collaborators for feedback and review. If you are still facing this issue even after updating it Contact Adobe support.

    —

    Adobe InDesign Team

20. Character Style is cleared from copied Hyperlink

    June 26, 2020
    Windows 10 Home 1909
    InDesign 15.1 x64

    When copying text, the Character Style of Hyperlink text is not copied.

    Attached is a video showing the problem:
    ITC Officina OTF [book, bold] are used.
    A Paragraph Style is applied to all text.
    A Character Style is applied to the "portfolio" and "imdb.com"
    "imdb.com" is an active Hyperlink, as per the Hyperlinks panel
    Once copied, the Character Style is removed from "imdb.com".

    Bug happens if the Text Frame is copied, and/or if text is copied and pasted into new text box.
    Bug happens in multiple INDD files.
    Bug happens with different fonts.

    I successfully copied Hyperlinks with Character Styles about a month ago, as such, I believe the bug is related to InDesign 15.0 or 15.1

    Another user reported a similar issue, but for Mac:
    "copy/paste of URL loses character style"
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39926659-copy-paste-of-url-loses-character-style

    June 26, 2020
    Windows 10 Home 1909
    InDesign 15.1 x64

    When copying text, the Character Style of Hyperlink text is not copied.

    Attached is a video showing the problem:
    ITC Officina OTF [book, bold] are used.
    A Paragraph Style is applied to all text.
    A Character Style is applied to the "portfolio" and "imdb.com"
    "imdb.com" is an active Hyperlink, as per the Hyperlinks panel
    Once copied, the Character Style is removed from "imdb.com".

    Bug happens if the Text Frame is copied, and/or if text is copied and pasted into new text box.
    Bug happens in multiple INDD files.
    Bug happens… more

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    1 vote

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    1 comment  ·  Styles  ·  Delete…  ·  Admin →
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