6832 results found

1. Footnotes Still Disappearing: Please Update Your Customers

   Adobe: The bug described in "[Performance] Footnote disappears" back in October 2019 is still plaguing users.

   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38832532--performance-footnote-disappears#

   You can see from the comments that this issue is causing massive headaches for publishing teams.

   The last update from Adobe is from March 2020 and claims that this bug is under review.

   Your customers deserve a response and desperately need a fix.

   8 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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2. Problem with locally overrided paragraph with Nested Style

   There is a problem with pasting new text to locally overrided paragraph. Nested Style doesn't work. Indesign 16.0.1.

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   0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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3. Adobe Fonts: Licensed with Creative Cloud but marked as "not allowed, protected" in Preflight, InDesign

   Please help me: I'm using two fonts for a book soon to be published. I have activated the fonts in Creative Cloud. I work in InDesign. Now a Preflight check tells me that my fonts are "Not Allowed: Protected" (that's the only way to translate that message from Swedish). How do I solve this??? (The fonts I'm using are Minion Pro and Myriad Pro). I thought my InDesign recognised licenses from Creative Cloud. Have I misunderstood this completely? Desperate, please give me clue.. Best Regards, Louise

   InDesign version: 16.0.1
   Screenshots (2) provided.

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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4. interactive pdf

   I placed a PDF which has hyperlinks as a linked file in an InDesign document. When I exported the InDesign document as an interactive PDF, the hyperlinks in the placed PDF didn't work, but the hyperlinks in the rest of the document did.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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5. share for review stuck on loading

   As mentioned, share for review window is stuck on loading and doesn't proceed.

   6 votes

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   0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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6. can't maKE a new document

   I just updated from 2020 to 2021 version.
   Now, when trying to create a new document, the dialogue works as expected but when clicking (create) nothing happens.
   Even after restarting the whole system, we are running on a PC

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   0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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7. hyperlink accessibility

   Hyperlinks with alt text added in the accessibility section get lost when saving to .idml.

   15 votes

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   0 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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8. Text frame indented

   When I move a text frame to the top left corner of a page, the first line of the text is automatically indented. How can I solve this problem? Thanks

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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9. Relink window too small!

   When I go to relink, which is all the time, I have to resize the window as it defaults to a really small size, and it doesn't remember it so I have to do every. Single. Time.

   4 votes

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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10. Do not use Osaka font for PDF page information

    When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.

    1. Name the indd file "だじづでど.indd".
    2. Export the PDF.
    3. An error is displayed and the file name of the page information is garbled.

    Osaka is no longer a very old font on the Mac. Don't use Osaka now.

    Use a font that supports semi-voiced sound marks to prevent errors. Illustrator already uses KozGoPr6N-Regular to prevent errors.

    Japanese:
    PDFのページ情報にOsakaフォントを使わないでください

    日本語版のMac版InDesignでPDFを書き出すと、ページ情報の文字にOsakaフォントが使われます。ファイル名に日本語の文字の濁音や半濁点があると、Osakaがそれらの文字に非対応なので、エラーが表示され、文字化けします。

    1. inddのファイル名を「だじづでど.indd」にします。
    2. PDFを書き出します。
    3. エラーが表示され、ページ情報のファイル名が文字化けします。

    MacではもはやOsakaはとても古いフォントです。今はOsakaを使わないでください。

    半濁点に対応したフォントにして、エラーを防いでください。IllustratorはKozGoPr6N-Regularを使ってすでにエラーを防いでいます。

    When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.

    1. Name the indd file "だじづでど.indd".
    2. Export the PDF.
    3. An error is displayed and the file name of the page information is garbled.

    Osaka is no longer a very old font on the Mac. Don't use Osaka now.

    Use a font that supports semi-voiced… more

    64 votes

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    9 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has been fixed in the latest update of InDesign 2022 - version 17.3

    Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

    --

    InDesign team

    Adobe

11. Cannot Export in PDF format

    Adobe InDesign version: 16.0.1 x64

    Platform: Windows 10, Version 20H2 (build SO 19042.685)

    Problem:
    Suddenly, from a couple of days, I cannot export in PDF format anymore.
    When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

    It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
    I can export in.jpeg, for example, but it is not useful for me.

    Infos:
    The same file has been successfully exported just a couple of hours before.
    The only change in the tool / PC configuration was the re-installation of a font type (specifically, the Conduit ITC Pro).
    I re-installed it because, even if it was correctly installed, I was not able to see the text in that specific font in InDesign.
    I un-installed it and then re-installed it via the Windows settings (Control Panel > Appearance and Personalization > Fonts).
    The font was not an Adobe Font.
    After that, everything seemed to be solved, but I was unable to export the file in PDF.
    I noticed that the font was listed three times in the “Find/replace Font” window (see image 2).

    So, I replaced the font with the same one and then the list presented just one instance.
    Solved! In this way, I’ve been able to export the file.

    Then, I tried with another file, but I encountered the same problem with another font.
    In this case, it is a font used in the header of a master page and the text is a “text variable” that I use to identify the product name.
    Also in this case, the text is not displayed, even if the font is available in the font list (see image 3).

    If I change the font, the text is displayed (see image 4).

    The font, in this case, is an Adobe Font (see image 5).

    The font is correctly “activated” and available in the Creative Cloud Desktop app (see image 6).

    And also in Windows (Control Panel > Appearance and Personalization > Fonts), it is correctly displayed and recognized (see image 7).

    I solved replacing the font and checking the "Redefine Style When Changing All” box, because several paragraph styles use the same font, but I’d need to use this font.
    In another PC, with the same configuration, everything works well.
    What can I do to solve this font issue? Why has it happened?

    Thx for the support

    BRs

    Adobe InDesign version: 16.0.1 x64

    Platform: Windows 10, Version 20H2 (build SO 19042.685)

    Problem:
    Suddenly, from a couple of days, I cannot export in PDF format anymore.
    When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

    It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
    I can export in.jpeg, for example, but it is not useful for me.

    Infos:
    The same file has been successfully exported just a couple of hours before.… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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12. original file cannot be found

    I'll see the message reveal when I open the indesign file. Can you help to fix it?

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    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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13. Export

    When exporting (CC2021, Big Sur) JPG from page to OSX Serve (OSX10.10.5), file size is 0 KB, but when export to desktop file is ok. No matter what JPG settings are. No error message. Other exports (pdf, epub) goes well.

    1 vote

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    0 comments  ·  PNG/JPEG/EPS Export  ·  Edit…  ·  Delete…  ·  Admin →
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14. InDesign crashing while saving the document to GoogleDrive

    Crashes when saving to google drive.

    Not only crash the program, but the whole laptop. Running MBP 2017.

    File was lost and corrupted the original file.

    Lost hours of work.

    2 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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15. InDesign 2021 slow when Macbook connected to network

    InDesign 2021 (16.0.1) runs totally slow when the computer is connected to our local network. Even when I work locally the coloured ball is spinning every 15 seconds.

    3 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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16. Epub interactivity panel indesign

    epub interactivity panel preview doesn't show the exact size of text, and it changes the objects' places.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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17. Index entry crash 2021

    Adding index entries is crashing the program. I've also had issue copying and pasting and dragging copies on certain pages that I have had to rebuild instead. Really disappointing and driving me crazy with a deadline looming

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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18. When trying to create a pdf file background tasks started running trying to upload fonts that Adobe no longer has available
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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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19. Recents on Home screen Ability to pin indesign projects on the home landing screen

    A frustration with indesign and an opportunity to improve. As a user of indesign I want to be able to pin certain projects I am working on and see them on the landing home screen. (Currently I have to rely on win folders to store projects).

    So that I can easily locate projects that are of value and referenced not so regularly

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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20. Review is good start but needs a lot of work

    Intermittent issue with review panel appearing blank, needs restart to refresh it.

    Document and panel comments jump around making it painful to use in a long document. Panel seems to constantly refresh which appears to be causing the issue? Today can't see any comments or update from my side (see screenshot)

    It would be nice to have comments panel work as the pdf review

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    2 votes

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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