205 results found

1. ID 13.1 – no longer accepts mp4 media format?

   InDesign 13.1

   EXISTING mp4s placed in ID file (for viewing in exported Interactive PDF) no longer work (link not found (yellow triangle), and then when manually re-linked, link shows error in palette (red circle question mark).

   Trying to place NEW mp4s, and although file(s) can be found, nothing is placed. Have googled and found nothing.

   Updates to CC appear to have happened overnight, and I didn't have any issues last week.

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   2 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Closing this, based on user comments.

   Adobe InDesign team

2. Through the single page PDF created from facing the text is displayed

   Through the PDF size under specified conditions, will display the text. Print out also confirmed.
   Please see the link below.
   https://forums.adobe.com/thread/2483538

   Translations by Microsoft® Translator

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in one of the updates to InDesign.

   —
   Adobe InDesign team

3. Based-on Master Pages don't inherit Primary Text Frame

   When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.

   I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.

   The steps to reproduce are:
   1. Create a new document with Facing Pages and Primary Text Frames enabled. The A-Master spread has primary text frames on each page, threaded together.

   1. Create a new master that is based on the A-Master. The new master spread only inherits the Primary Text Frame on the right hand page. The page on the left gets a basic text frame, and the frames are not threaded across the spread.

   When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.

   I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.

   The steps to reproduce are:
   1. Create a new document with Facing Pages… more

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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue was fixed in the March 2018 (13.1) release of InDesign. Please update your InDesign version to get the fix.

   You can also refer to the Release Notes which mentions the fix here: https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

   Thanks,
   Adobe InDesign team

4. Wrong menu gets expanded while clicking on an item on Menu bar in InDesign

   When InDesign is opened on my second screen, I can't select anything on top menus.

   InDesign CC 2017 on Windows 10

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   35 votes

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   49 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know your feedback in the comment section.

   Thanks,
   Abhinav Kaushik
   InDesign Team

5. World-Ready composer breaks hyperlinks for Publish Online

   When the WR composer is applied to text, it breaks hyperlinks when the document is published via Publish Online. The hyperlinks work fine when the document is sent to PDF. The hyperlinks work fine when the WR composer is changed to the Adobe Paragraph Composer.
   This is to correct the title of this bug report, please reference it: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33786565-publish-online-breaks-hyperlinks

   11 votes

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   3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

6. Crash when searching for column break

   Indesign 2018 crashes when searching for column break (~M) – with Find/Change dialog box or via script. It works for me with CC 2017. Not yet tested with CC2019.

   The document with 500 pages was newly created with CC2018. It was tested with several computers, always with the same result.

   Example document can be downloaded here: https://adobe.ly/2SGVPsy.

   Happens in CS6, CC 2019 as well.

   Find/Change for Column Break in GREP tab of Find/Change crashes InDesign.

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

   If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.

   The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   -Aman

7. Indesign CC 2018 Crash

   Issues with the updated Indesign crashing when inserting any text or images. Comes up with Indesign stopped working crash error.

   Major issue as this is part of my job... How do I revert back to the old one whilst this is fixed??

   Thanks

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   22 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   We have fixed a number of crashes with InDesign’s latest Nov’17 update.
   Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

   List of crashes and other issues that have been fixed with the update can be found at the below provided link:
   https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

   If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

8. No window appears when I open the app, not even when opening a previous document. Mac 10.13.2

   No window appears when I open the app, not even when opening a previous document. Running Mac 10.13.2 on MacBook Pro (Retina, Mid 2012. I tried using the 2017 version and no window appears there either! I need to do my work today!!!!

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   9 votes

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   19 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Update:
   This is regarding the comments where our users are still facing the issue.
   Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

   In case you are still facing the issue, please create a new thread with the specifics related to the issue.
   We are closing this particular thread for now.
   -———————————————————————————

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   Update:
   This is regarding the comments where our users are still facing the issue.
   Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

   In case you are still facing the issue, please create a new thread with the specifics related to the issue.
   We are closing this particular thread for now.
   -———————————————————————————

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us… more

9. InDesign still crashing when saving to external server folder/alias

   I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
   1. Create new document
   2. Save As
   3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a shared folder with multiple sub folders.)
   4. Select sub folder
   5. Save

   I then get two error messages back to back which read:

   "The network connection was lost for the file test.indd, or the file was modified by another process."

   Then a second message: "Error: Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents."

   I can reproduce this issue over and over again.

   The file still saves but having to reopen InDesign over and over slows my workflow. Alternatively I have to save the files to the desktop then drag them to the folder I need them in. Both ways impact my work flow negatively.

   I have attached a file which details the report that comes up after the crash.

   I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
   1. Create new document
   2. Save As
   3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a… more

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   13 votes

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   21 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

   Thanks,
   Abhinav

10. Indents not holding after page break

    1. InDesign CC 2018, though I logged this bug for 2017 as well. It may also have existed as far back as CS6. I had hoped it would be fixed in this release.
    2. Create a paragraph style that has a left indent and set text in that paragraph style. Set enough text to flow onto a second page.
    3. The text should retain the left indent after the page break.
    4. Sometimes, the first line of text after the page break does not retain the indent.

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    22 votes

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    9 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    The fix for this issue is now available in InDesign’s latest version, id 14.0.3.
    Please update your InDesign to try out the fix.

    Note:
    If you open a file which already has this issue, in the new version, you may continue to see the issue.
    To resolve such cases, you may SAVE AS the file or do a force text re-composition as the workaround

    However, all the new files created in the new version will not have this issue anymore.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

11. anchor

    1) Version of Adobe InDesign: CC 2018 (latest release)

    2) Steps to reproduce the issues:
    i) Create a text box with type tool. Enter text.
    ii) Create a text field with "buttons and forms" or insert a picture.
    iii) Anchor text field (or picture) to the end of the text in the text box.
    iv) Drag text box into Articles panel.
    v) Ensure "Include Article" is selected.
    vi) Select "use for reading order in tagged PDF" in Articles panel menu.
    vii) Export to PDF (save as interactive is using the text field).

    3) Expected result:

    Text field (or picture) will be tagged (probably within the P tag)

    4) Actual result:

    Text field (or picture) is not tagged.

    The text field (or picture) only tags if they are not anchored and are placed individually in the articles panel.

    When exporting to tagged PDF without use of the Articles panel, the anchored picture will tag, but the anchored text field will not tag. The text field will only tag if it is not anchored.

    1) Version of Adobe InDesign: CC 2018 (latest release)

    2) Steps to reproduce the issues:
    i) Create a text box with type tool. Enter text.
    ii) Create a text field with "buttons and forms" or insert a picture.
    iii) Anchor text field (or picture) to the end of the text in the text box.
    iv) Drag text box into Articles panel.
    v) Ensure "Include Article" is selected.
    vi) Select "use for reading order in tagged PDF" in Articles panel menu.
    vii) Export to PDF (save as interactive is using the text field).

    3) Expected result:

    Text field (or picture) will… more

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    19 votes

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix is available in version 13.1 of InDesign.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team

12. Publish Online

    On Android phones and tablets: Publish Online skips pages when trying to swipe from page-to-page in certain Publish Online documents.

    The thread on the forums is here: https://forums.adobe.com/thread/2419718

    The documents that have been reported to exhibit this behavior include:

    1, "Five Days from Nowhere," found here https://helpx.adobe.com/indesign/using/publish-online.html

    1. And also this document that's in my Publish Online gallery https://indd.adobe.com/view/ab79b8c6-1265-44e3-aeae-7dccfb89cd94
    15 votes

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    Closed: Fixed  ·  7 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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13. Tab controls are buggy. InDesign CC 2018

    When using the Tabs control dialogue box all sorts of problems begin to manifest. First, as you are working with the tabs controls page elements go sideways. Text overlaps, sometimes entire paragraphs preceding the area you are working in.

    On occasion, the tabs simply don't line up to where you assign them, even when you do so numerically. (See screenshot)

    Settings for paragraph styles take precedence over tabs settings (even though tabs traditionally were the opposite, taking precedence.)

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    10 votes

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    15 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    Hi,
    This issue has been fixed in latest InDesign versions. Please let us know in comments in case you still encounter the bug

    -InDesign Team

14. excel import filter fails formatting

    When importing an Excel spreadsheet, formatted cells are incorrectly imported.

    E.g., place the following one-cell spreadsheet in CC 2018 (not tested in earlier, but I imagine it's true there), and you'll see either "10,000,000,000,000.0." in the cell (under macOS) or "1,000.0" (under Windows).

    Needless to say, this is a critical bug for people using Excel with InDesign, since it causes serious mis-representations of imported numbers.

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    3 votes

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    Hi,
    This issue has been fixed in the latest release.

    -Aman

15. Multiple variables in a TOC

    While having headlines with zwo or more variables in the document, the TOC will be horrible wrong - it looks like a variable-puzzle.

    This mistake destroys any dream of creating efficiently catalogues and users are forced to use any kind of dirty-trick or handle on very expensive way a "handmade-process".

    This Bug is known since CS5.x.
    So please: Repair this Bug - now!

    25 votes

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    4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

16. crash when deleting line

    InDesign crashes on selecting a specific line in TOC

    Hi! When trying to delete some lines in the TOC, some lines cause crashes. For one line it seems impossible to delete it. When selecting the line or the space the cursor freezes within seconds and a crash report appears.
    On reopening the file an error message appears, though the file can be opened.
    Attached are two screenshots and the file.
    Regards,
    Peter

    version 13.1x64

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    2 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Fixed in Id 14.0.3

17. InDesign 2018 crashes when I update the links in the links panel

    InDesign 2018 crashes when I update the links in the links panel. It does not matter which size they have.
    I'm using Indesign 2018 since yesterday. Running on a power Mac 2017.
    To finish my document I had to install indesign 2017 again and start all over! What can I do?

    13 votes

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    13 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

18. Export PDF, cannot cancel background task

    Sometimes, there is no way to cancel a background pdf export task.

    No way to close the document either, only hard quitting works.

    24 votes

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    12 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

19. Gray box replaces images

    Adobe InDesign 13.0.1
    Mac OS 10.11.6

    Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.

    I quit InDesign, and re-opend problem document. It then displayed all of the images properly.

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    7 votes

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    Closed: Fixed  ·  8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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20. Exporting Emojis to PDF

    I built a newsletter with the use of the new Apple Emoji "glyphs" in InDesign and when I went to export it as a PDF, it replaced my emojis with random images from my file.

    I talked with Adobe support and learned that only vector emojis can be used in PDFs which is a bit frustrating! Can we update the PDF export capability to include these new emoji features, so we can use the glyphs like I think that they were intended? I'd be a happy camper!! Thank you in advance!

    10 votes

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    It is already fixed and available in CC 2019 builds.
    Closing the thread.

    -InDesign Team