Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Welcome screen freezes and does not disappear blocking workspace InDesign CC 2017

    Work space is not visible and welcome screen doesn't disappear

    1 vote
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    Need more info  ·  2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. search

    I use CC 2017, but of course have seen this issue in other versions, Mac, and PC. When typing in a search term, like search term, the letters I type in show up backward, if at all, so mret chraes... which of course makes searching impossible. I can close the program, close the dialog box, and it still keeps coming up. It's so frustrating when you have 1000s of pages and need to find multiple words in between to keep opening/closing/shutting down

    3 votes
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    Need more info  ·  2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  3. Rendering of Bitmaps with High Sierra not as smooth as they should be.

    Since upgrading to High Sierra, I am finding in High Quality Display, bitmaps are not rendering smoothly on screen or in print.

    Exporting to PDFs gets over this, but not great when composing, and needing to see images as they will be.

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
    Need more info  ·  Sumit Garg responded

    Hi,

    Can you please add a screenshot for this issue.
    Also, is GPU enabled on your machines?

  4. CC library tab won't select?

    When clicking on the dropdown menu to select a CC library, the tabs do not open unless I hold down the ^ button. When opened, I cannot select a CC library. Have refreshed several times but it still doesn't let me change the library! This is on InDesign for Mac.

    7 votes
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    6 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Please provide the following information:
    1. Is InDesign installed on the default path?
    2. Do you have any special character in the path where InDesign is installed? Like username has special characters.

    Also, please provide a copy of you preferences, you can zip them and email to anasgupt@adobe.com.

    Regards
    Anasuiya Gupta

  5. Command + option + drag no longer copies text box

    Have used this feature for 20 years and now the double arrow indicating that a box is being copied shows up, but the text box is not actually copied--the box just moves.

    5 votes
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    This is working as it should – that is, duplicating the selected object.

    Please update to the latest available version of InDesign (13.1) via Creative Cloud application. Before launching InDesign, delete the Application Preferences and Caches to ensure that any corrupt preferences are not causing this issue to happen.

    Please let us know if you still experience this issue.

    Thanks,
    Adobe InDesign team

  6. "Show Asian Text Options" setting not appearing in Perferences

    "Show Asian Text Options" setting not appearing in Preferences after I looked under "Type" and everywhere else - make it unable to type in Chinese with InDesign

    0 votes
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    Need more info  ·  1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  7. Character missing in Adobe Devanagari font

    Please review the attachment.

    I am unable to locate or reproduce the character after the = using the Adobe Devanagari script. Need it urgently as I am working on a book.

    1 vote
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    Need more info  ·  3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  8. repeatedly opening a template in a loop eventually crashes at app.open

    Repeatedly opening and closing a template via extendscript code (for means of batch production) causes InDesign to crash at and only at app.open(PATH).

    attached file is a bare bones jsx that opens/closes the accompanying blank template either 100000 times or until it crashes (which it has done within an hour each time I have run it)

    Seems to crash anywhere from 40 to 1500 iterations in.

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  9. create new document dialog

    When I clicked create new documents button the new dialog not shown and no templates available like photoshop or illustrator and only show the old new document dialog and when I checked my preferences I could not find Use legacy option check box at all in General Tab

    3 votes
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Are you on Japanese or MENA feature set of InDesign?
    Japanese feature set – Japanese, Korean, Chinese (zh_CN and zh_TW)
    MENA feature set – Arabic, Hebrew, French (Morocco)

    Currently we have the new “Create new document” dialog only for the Roman feature set.
    We have however have working to get the new “Create new document” for Japanese and MENA feature sets as well with the upcoming CC 2018.0 release.
    You can test and try the new “Create new document” for MENA feature set in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    If it is otherwise, please let us know.

    -Aman

  10. Missing menu

    I'm trying to insert a text variable (last page number) in my document but the menu doesn't appear.

    1 vote
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    Need more info  ·  1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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