Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Indesign Crashes Every time I Attempt to Change the Font With Arrow Keys

    This just started happening this week. Every time I highlight my text, click on the font box, and attempt to cycle through fonts with my up and down arrow keys, Indesign freezes until I have to force it to quit.

    5 votes
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    20 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2 (build 324), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  2. Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet"

    Wird eine Buchdatei bearbeitet und geschlossen ohne das das Fenster Buch geöffnet ist, wird das Dokument mit dem Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet" markiert.
    Dieser Fehler tritt nicht auf, wenn das Fenster Buch beim Schließen oder Speichern geöffnet bzw. angezeigt wird.
    Es ist kein Grund für dieses Verhalten zu erkennen. In den letzten ID Versionen trat dieser Effekt nicht auf.

    7 votes
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    1 comment  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  3. InDesign, latest version. GREP: find period (.) character followed by endnote reference number. Should be (\.)(~U) but doesn't seem to work.

    GREP: find period (.) character followed by endnote reference number. Should be (\.)(~U) but doesn't seem to work.

    8 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Please can you confirm if this GREP query works for small text ranges? (for example text selection containing around 10K characters)
    For me, the query works for just in a document containing one (.) followed by one endnote marker

    If it works for you as well on small documents, your issue may be same as https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/37286893-cc-14-0-2-grep-search-not-working

    -Adobe InDesign Team

  4. contour freaking out

    Contours on Text are freaking out in CC 2019 (14.0.2)

    See attached PDF (.INDD is not allowed to be attached....)

    2 votes
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  5. Unable to package files - program freezes creating IDML

    Unable to package documents since 14.0.2 x64 update. Freezes on create IDML. When you try to cancel app hangs. Have to crash service to get the app to close.

    Windows 10 - 1809 17763.437

    4 votes
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    2 comments  ·  Idml Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. Anchored item with white overprints

    This is a 'white' bug.

    I regularly use anchoring to keep items aligned and for spacing.
    Text is black. Art or tables need white in them to knockout the shade beneath.

    When a table is placed inline or a piece of art is anchored in a text box that has a color or a border... the white is ignored in the anchored object.

    There is no reason to ignore a color just because it is inline or anchored.

    This bug forces me to layer the object on a different layer, causing extra work in keeping the item aligned after edits.

    1 vote
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    2 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bad optical kerning for superscript "4"

    When a superscript "4" follows a closing smart quotation mark, optical kerning is set to -60 or -70 depending on font. This is too close (basically a crash).

    This is annoying for books with lots of endnotes, where superscript numbers usually follow quotation marks.

    8 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  8. InDesign 14 opening network files as read-only

    We have been using InDesign for a while with files being stored on a network SMB share. on 4/4/19, after a few folks updated to 14.02, the Indesign and Incopy files are primarily only able to be opened as read-only.

    Network server permissions have been verified and no other changes have occurred in our environment.

    2 votes
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    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Please help us with answers to the below queries:

    1. OS version of the machine where issue is reproducible.
    2.Are the files opened simultaneously by more than one user?
    3. Does the same file which is opened as Read Only in Id 14.0.2, when opened in Id 14.0.1 opens fine?
    4. Does remounting the SMB drive fixes the issue?

  9. InDesign buffers every 5 seconds

    I am on a new MacBook Pro; every other adobe program runs fine, including After Effects. There shroud be no reason why drawing my second text box InDesign makes it borderline crash. Im working off my internal hard drive and it is happening with every InDesign file. I have the display performance set to fast and I have no other programs opened.

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  10. InDesign Is Still Unusably Slow

    Despite this forum being filled with "solved" reports of InDesign being unusably slow, it remains so.
    I am editing a 4 page document that is almost all text, and yet I get the spinning ball after each and every keystroke. It can take 5-10 seconds just to complete typing a word, and heaven help me if I make a mistake and need to backspace.

    I just updated InDesign this morning so I am on 14.0.2. I'm running Windows 10 1903. The machine is an MSI laptop with an i7 processor and 12GB of RAM.

    I have attempted to edit the…

    2 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stroke Drawing Order not working

    InDesign 2019 on MacOS 10.13.6

    Steps to reproduce
    Define table stroke using the proxy in the Control panel (see screenshot) and try to change the Stroke Drawing Order.

    Expected result
    Stroke Drawing Order "Row Strokes In Front" should be as selected in "Table Options"

    Actual result
    Row Strokes are not in front. All strokes which are altered using the control panel options remain unchanged.
    If a new table is setup using only the menu options (Cell Options > Strokes And Fills) everything works fine.

    5 votes
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    In the Table Setup dialog, do the following:

    In the Row Strokes section (2nd tab), choose Alternating Pattern : Every Other Row and then make the First 1 Rows and Next 1 Rows the exact same settings.

    In the Column Strokes section (3rd tab), choose Alternating Pattern: Every Other Column and then make the First 1 Columns and Next 1 Columns the exact same settings.

    In the Table Setup section (1st tab), you can set the Table Border as 0mm and Stroke Drawing Order as ‘Row Strokes in Front’.

    Most probably this should help you get the results you are after. Try this out and let us know if it helps.

    Adobe InDesign team

  12. 1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  14. Text cursor disappears - Mojave and InDesign CC 13.1

    After upgrading to Mac OSX Mojave (10.14), using InDesign CC 13.1 ME, the text cursor disappears. All other cursors appear as expected. This happens both with the standard Text tool, and the ME Text tool.

    8 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  15. master page

    The header items of my master pages are not always exporting. The top image is form the PDF. The bottom image is from the InDesign file. Notice how the gray rule is missing from the PDF. Sometimes the rule is missing from the left hand pages, sometimes it's on the right-hand pages.

    The affected master pages were child master pages, and I was able to get around this issue by detaching the rule from the parent master page, and making it standalone on the child master page. Has anyone else experienced this issue? This appears to be a very recent…

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    Please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  16. No longer shows hidden characters for one particular document.

    I just updated to InDesign 14.0.2 x64 on Windows 7.
    The option Type > Show Hidden Characters no longer works for this document.
    It does not show newlines, paragraph marks, etc.
    This document has one pages at 2.5" x 5" size, with only text.

    1 vote
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  17. InDesign 14.0.1 is crashing hourly

    For three days my InDesign 14.0.1 has been crashing almost exactly hourly. It just freezes and I get the spinning beachball. Only recourse is to re-start my Mac. I've uninstalled and reinstalled multiple times. Prior to this, I had downloaded Lightroom... I thought this might have been the initial cause. I uninstalled Lightroom and all my Adobe products. Any ideas?

    3 votes
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    8 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  18. InDesign crashes when editing text

    21.5" iMac with 3.06 GHz Intel Core 2 Duo
    macOS High Sierra version 10.13.6
    12 GB RAM
    360+ GB of hard disk space

    When attempting to copy text from a word document into 28 Mb file in InDesign, InDesign freezes... endless spinning color wheel. Problem is persistent - every time I try to copy a paragraph of text. It even occurred when I tried typing the paragraph of text.

    Tried updating InDesign CC
    Tried uninstalling and reinstalling
    Tried using Story Editor to edit text box.

    Apple crash report attached.

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  19. crash

    For several days we've had crashes while Indesign CC 2019 (14.0.01) being idle. Might be because links (*.psp and/or *.indd) are breaking due to network issues, but should not crash even so, just say links are broken. This has resulted in several files corrupted and cannot be restored even if those documents themselves are not affected by the broken links. The Indesign temp-files also seem to become corrupt (often showing 0 byte size).

    I've sent several crash reports and heard nothing.

    2 votes
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    4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Error snapshot or video recording of the issue.
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  20. eyedropper tool

    Using the eyedropper tool to select a color from the desired text is not working properly. Only strokes are painted with the desired color, not the text. It should like Illustrator's eyedropper tool which works perfectly. I have to use Illustrator's eyedropper tool to get the desired results I want.

    2 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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