6509 results found

1. Publish Online not available!

   On selecting File/Publish Online, a pop-up informs me that "You cannot use this function at this time. Please check your internet connection". Internet is working and I am signed in to CC

   Version: InDesign 15.1.3

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   0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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2. '안내선에 스냅' 기능이 윈도우에서 강도가 너무 약해요.

   '보기' - '격자및안내선' - '안내선에 스냅' 위 기능이 Mac에서 아주 좋은데 Windows용은 강도가 너무 약해요. 좀 강하게 할 수 없나요?

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   0 comments  ·  Effects/Transparency  ·  Edit…  ·  Delete…  ·  Admin →
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3. Background Tasks Panel - Missing Progress Bars

   Since InDesign 15.1, the progress bars are missing from the Background Tasks panel. Luckily, the percentages are still there but the bars are needed for quick progress reference.

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   4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021. The fix was also available in the previous version of InDesign – InDesign 2020 (v 15.1.2).
   Please update to these newer versions of InDesign to get the fix.

   —
   Adobe InDesign team

4. text crash

   Every time I select a text box or select/highlight the content, InDesign crashes.

   2 votes

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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5. Print/Export booklet to directly PDF on MAC

   I'd like save my document as a PDF booklet on my Mac. I've gone to file > print booklet and I only have to ability to print it as a postscript fiel or directly to my physical printer. I'd like to be able to print/export a booklet directly to PDF.

   I appreciate your help with this.

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   4 votes

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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6. Version 16.1.0.20 installiert - jedes geöffnete Dokument wird beim Speichern als defekt angezeigt

   Gestern Abend die Version 16.1.0.20 installiert - heute wird jedes geöffnete Dokument beim Speichern als defekt angezeigt und soll repariert werden. Bitte um Hilfe!

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign the issue occurred?
   • Video recording of the issue?
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

   —
   Adobe InDesign Team

7. Ruler with "pixel dirt"

   I've noticed this "pixel dirt" at the base of the upper ruler. Sometimes, it shows up, I quit and it's gone to later show up again, "out of the blue".

   InDesign v. 16
   iMac (Retina 5K, 27-inch, 2017), 64GB RAM. MacOS 10.15.7

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8. Export to ePub / html removes single characters from class names randomly

   On export to ePub and / or html (on Windows 10 64-bit), single characters are removed from class names. This appears to happen randomly (as shown below), but consistently (the same tags will have the same errors after closing and opening the document, after quitting and restarting InDesign, after restarting the computer, and whether exported as ePub or html).

   – span class="Colour" becomes span class="Colo r" (set on character style)
   – h4 class="Event-Month" becomes h4 class="E ent-Month" (though h4 class="Event-Date" is OK) (both set on paragraph style)
   – span class="Link" becomes span class="Lin" (set on character style)

   These same errors are not restricted to one document; they also occur to another document with the same style sheets.

   Changing these names revealed that this issue is related to a specific character in the class name, rather than the number of characters, as follows:

   – changing to span class="Clr" outputs span class="Clr"
   – changing to h4 class="Evnt-Month" outputs h4 class="E nt-Month" (h4 class="Event-Date" remains OK)
   – changing to span class="Lnk" outputs span class="Ln"

   This means that, for some reason, random characters in specific class names are being removed or replaced with spaces.

   Timing: I've updated my Windows 10 Pro to version 20H2, build 19042.630, but I've looked at a backup file created before that update and the issue was still present - therefore it's not related to the recent Windows feature update. The issue was not present last month, when I exported a document with the same settings, using InDesign v15.1.3 x64 - so it's happened after that. Therefore, this issue must be caused by a bug in the 2021 version of InDesign (v16.0 x64). I have confirmed this by exporting the same document as last month in v16, and the same error is present in that exported file.

   On export to ePub and / or html (on Windows 10 64-bit), single characters are removed from class names. This appears to happen randomly (as shown below), but consistently (the same tags will have the same errors after closing and opening the document, after quitting and restarting InDesign, after restarting the computer, and whether exported as ePub or html).

   – span class="Colour" becomes span class="Colo r" (set on character style)
   – h4 class="Event-Month" becomes h4 class="E ent-Month" (though h4 class="Event-Date" is OK) (both set on paragraph style)
   – span class="Link" becomes span class="Lin" (set on character style)

   These same errors… more

   3 votes

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9. save document

   I have InDesign 16.0 with a Dell Windows 10 platform. When i use the file->save option InDesign randomnly chooses the folder from all of the document folders opened during the current session for the document to be saved in, rather than the existing folder where the document to be saved originated. Since on any given day, i might have opened 10 documents in 10 different folders, i have remember EVERY document worked on to hunt for my file. It used to be that if i used file->save InDesign would automatically target the source folder from which the document opened.

   4 votes

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10. Stuff missing when writing pdf

    When I try to write a PDF using 2021, I often get a failure, or the PDF writes, but a load of detail is missing from it. The only workaround seems to be to write the PDF from the desktop.

    What's going on?

    1 vote

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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11. African Ajami diacritics not shaping properly

    InDesign Version 16.01 and 16.1

    InDesign is not properly shaping Arabic diacritics that are used for African languages. When typing the African diacritics they do not attach properly to the base letter and they break script connection. If they African diacritics are substituted for MSA diacritics using Stylistic Sets then it works properly. This problems occurs for all variants of the African Damma.

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    1 vote

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12. control palette disappears

    When the system comes out of screen saver or sleep mode, the Control palette has disappeared. The only way to make it visible again is to quit and restart the program. InDesign Version 16.1, macOS 10.14.6 Mojave, 2013 MacBook Pro (Retina, 15-inch, Late 2013). Two monitors: built-in retina display 15.4-inch (2880 x 1800) with NVIDIA GeForce GT 750M 2 GB graphics and 19.5-inch (1920 x 1080) DELL D2015H Display also using NVIDIA GeForce GT 750M 2 GB graphics. Problem seems to be related to the use of two monitors.

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13. InDesign opens with tiny window

    For several recent versions of InDesign, and Windows, including the most recent of both (just updated InD yesterday, and this happened shortly after), I have on rare occasions had InD open as only a tiny box showing only the basic minimize/maximize/close buttons, and a window edge, positioned in the upper left corner. If I click on the maximize button, it goes to maximized, but then cannot grab outer edges to resize the box, and minimizes just goes back to almost nothing. If I then quit InD, USING FILE/QUIT, OR COMMAND-Q, then it will reopen OK. I think, maybe, this is triggered by using the x-box in the upper right corner to close the program, rather then file-quit or command-q. I try to remember to close it the 'correct' way, but since every other program I have on Windows is fine with closing the x-box, ...

    Again, problem with current and at least 2 previous full versions, and with Windows 7 Home as well as Windows 10 Pro. It can go a long time without this happening.

    For several recent versions of InDesign, and Windows, including the most recent of both (just updated InD yesterday, and this happened shortly after), I have on rare occasions had InD open as only a tiny box showing only the basic minimize/maximize/close buttons, and a window edge, positioned in the upper left corner. If I click on the maximize button, it goes to maximized, but then cannot grab outer edges to resize the box, and minimizes just goes back to almost nothing. If I then quit InD, USING FILE/QUIT, OR COMMAND-Q, then it will reopen OK. I think, maybe, this is… more

    9 votes

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14. Fails to save, needs to be recovered every time document opened.

    Only way to save is make a small change, repair and recover then do not close until finished.

    2 votes

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15. Endnotes with links incorrect when exporting to an accessible PDF file.

    When exporting an InDesign file to an accessible PDF file (tagged PDF), if any endnotes contain hyperlinks, the tagging structure is messed up. Starting with the first hyperlink (not the links for the endnote references), all of the endnotes from that point on are in the link tag for that first hyperlink. I encountered a very similar bug a few years ago when exporting to the EPUB format with documents that contained endnotes that finally got resolved a year or so after the bug was reported.

    7 votes

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16. IDS 2021 (16.x Windows) Locks up when loading indd file with missing font in paragraph style

    InDesign Server 2021 Windows Edition (16.x)

    We had several indd files that had a Paragraph Style listing a font that was not actually used anywhere in the document (no text in the file was using that font.). In other words, the Style said it used "font a", but there was never ANY text actually using "font a" in the file. "Font A" is a non-system font that was installed on the desktop. If you load the indd file in InDesign Desktop, no errors occur, and Preflight says there are no errors, as expected.
    If you remove the file from the desktop, and then open the indd file in InDesign desktop, you still get no errors and no preflight errors, even though the font is defined in the Paragraph style.
    If you then use COM to control InDesign Server (windows edition), and tell it to load the indd file. InDesign Server will lock up. No errors are shown on the console or event log, IDS just LOCKS UP..
    If you package the indd project and tell it to include document fonts, it will not include the font defined in the Paragraph style unless text using that font is actually in the document.
    I don't think InDesign Server should LOCK UP in this circumstance.

    We had this happen with some 60+ indd files, and it took a lot of trial & error to determine what actually CAUSED the lockup.

    To reproduce:
    1) Use InDesign Desktop to create an InDesign document.
    2) Define a Paragraph style using a font that is NOT installed on the InDesign Server.
    3) Define a text frame using that Paragraph style. Do not actually put ANY text in the frame.
    4) Save the InDesign document.
    5) Use COM to bind to an instance of InDesign server APPLICATION object (called "app" in this example.
    6) Use the APPLICATION instance to open the indd file in OpenCopy mode ((InDesignServer.Document)app.Open(<filename>, InDesignServer.idOpenOptions.idOpenCopy)
    InDesign server will never come back. It locks up.

    If you edit the indd file and change the Paragraph style to be a font that is actually installed on IDS, then the open returns an instance of the DOCUMENT COM object as expected.

    InDesign Server 2021 Windows Edition (16.x)

    We had several indd files that had a Paragraph Style listing a font that was not actually used anywhere in the document (no text in the file was using that font.). In other words, the Style said it used "font a", but there was never ANY text actually using "font a" in the file. "Font A" is a non-system font that was installed on the desktop. If you load the indd file in InDesign Desktop, no errors occur, and Preflight says there are no errors, as expected.
    If you remove the file from the… more

    1 vote

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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17. CC Libraries placing permission error

    Indesign Version 16.1
    Mac OS 10.14

    Indesign doesn´t let me place graphics (testet JPG, PSD, PDF files) trough the CC Libraries panel. I can open/edit them, via double click, in Photoshop/Acrobat/Illustrator though.

    I tested this with older libraries I already had a few versions of Indesign before. I also testet this with a library I just created. Still the same error .

    I attached a Screenshot of the error message.

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    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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18. Converting footnotes to endnotes removes inline styling

    InDesign 16.0.1
    macOS 10.14.6

    Currently if using the 'Convert Footnotes and Endnotes' function, any inline styling of the text contained within the footnote is being removed. Eg text which is formatted as italic is being converted into non-italic etc.

    Fortunately this doesn't appear to affect any character styles which have been applied, but it still creates a very high risk of losing formatting.

    Ideally conversion from footnotes/endnotes should not alter the content.

    3 votes

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19. Fit Content to Frame on textbox makes huge gap at the bottom

    InDesign 16.1 x64 on Windows 10

    When I select a textbox and select Fit Frame to Content (by shortcut, menu or toolbar button), the textbox is resized correctly on the horizontal plane, but the height of textbox jumps to an incredibly stupid size.

    Double-clicking on the bottom centre textbox frame handle then resizes the height correctly - thus creating an extra step for the functionality that was previously a single shortcut key.

    Video attached.

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    2 votes

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20. Publish online no longer allows hyphens and dashes in title

    Is this a new restriction or a bug. It started after the update to 2021 version.

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    3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Some changes were done as a part of the Security review. As part of that review, Special characters are no longer allowed in the Title field in Publish Online starting with InDesign 2021.

    —
    InDesign Team