7092 results found

1. M4 GPU support

   Using latest ID version (20.3.1) on Sequoia (15.4.1) on two different silicon Macs (Mac Mini M4, Macbook Pro M4 Pro) – neither recognizes the GPU in Indesign (greyed out in ID Setting menu). Monitors used include Macbooks internal display. Without GPU support performance is lacking but most importantly glitches are present (clicking boxes or zooming in and out does not work properly). As it is, Indesign is hardly usable. Other Adobe apps, Photoshop, Illustrator, work flawlessly and recognize the GPU.

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   0 comments  ·  Apple Silicon Support  ·  Edit…  ·  Delete…  ·  Admin →
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2. Quiero exportar en publish online me sale Error # 102

   Buenas, acabo de descargar creative cloud de escritorio, estoy probando InDesign versión 18.3, por 7 días, pero cuando quiero exportar en publish online me sale Error # 102. No se puede conectar con el servidor. Compruebe su conexión a internet.

   Tengo una conexión a internet que es muy rápida y no sé porque me sale ese mensaje de error.

   Por otro lado, estoy tratando de enviar este error a Adobe InDesign: Errores, pero no se puede enviar, solo me sale un mensaje que dice: Lo sentimos, no hemos podido enviar tu solicitud.

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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3. InDesign crashes while trying to Print via File > Print Booklet

   Indesign Beta 20.1
   MS Surface Pro 11 64-bit operating system, ARM-based processor
   Windows 11 Enterprise

   File > Print Booklet
   INDESIGN CRASHES

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

   Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

4. Creating a new cross reference instance and/or changing the para style of existing X-ref hangs Indesign

   1. INDESIGN 2025 V. 20.3.1.73

   2. STEPS TO REPRODUCE THE X_REF BUG WHICH HANGS INDESIGN

      2.1 Show the Cross-References panel (choose Window > Type & Tables > Cross-References)

      2.2 Either a) double click on an exisiting Cross-reference in the Cross Reference Palette to edit it in the (modal) "Edit Cross-Reference" dialogue panel.

      2.3 OR b) Click the Create New Cross-Reference button in the panel.

      2.4 Click on the Reference Format drop down menu .

   3. EXPECTED RESULT
      Show the Cross Reference Format drop down menu, allowing user to select of one of the items in the list of current Formatting styles. This new format will then be invoked in the document layout view. (See screen shot with filename "HANG BUG when x-ref style menu is invoked.png").
      Clicking the "Ok" button confirms the choices made in this dialogue and ends the model window session (which prevents other editing of document(s) to take place during the generation of a new/edited X-ref in the text.

   4. ACTUAL RESULT
      Frequently these steps results in a hang.

   5. ADDITIONAL LEVELS OF DETAIL, TESTING & LOGICAL ANALYSIS

   Seem like clicking on the Cross Reference Format Style menu is always trigger for the Hanging, not any of the previous steps, Though this does not mean that clicking on this menu ALWAYS results in a Hang. Changes to the X-Ref format style are sometimes possible (even on a X-ref that previously hung InDesign) and the operation will in this case always succeed when "ok" button is clicked.

   In trying to determine the subtle cause of intermittent hanging during these operations, it would sometimes appear that this seems to be related to generating a text for the reference that is longer the the remaining white space on the line where the cross reference is being inserted.

   Under normal circumstances, changing a X-ref style is may cause the line of text with the new or previewed edit to X-ref to be overset (the screenshot file called "red dot for overset text.png")

   But in many cases the existing style is not causing overset text, but even clicking on the menu (rather than clicking then releasing on a new formatting Style item in the list) results in the hang. And at other times it's only after a different formatting style is selected the hang occurs.

   .6. CONCLUSIONS

   So its seems to be that the Hang bug trigger is orthogonal to the actual variations in the formatting style settings themselves, and more likely to be the code which executes the menu or the screen redraws for menu changes that is at fault. But given Adobe's woefully buggy code for InDesign and Illustrator, who rightly knows at this point after 15 years of the codebase seeming becoming repeatedly refactored with bad design choices that only make a buggy application worse with each release in terms of application stability with respect to existing Indesign features and functions (many of which have been in the app for over a decade, although possibly enhanced, reworked for the cross-platform JS based UI framework refactored or rewritten entirely).

   .7. FURTHER NOTES FOR ADOBE TO READ AND TO PLEASE TAKE SERIOUSLY

   I demonstrated this hanging behaviour during a live screen-sharing session with an Adobe support worker using their Adobe's in-house screen sharing application. I asked this person to log this as a bug. The poor technical support employee of Adobe was unable to confirm or deny if this bug is known or new to their developers and obvious no idea if a fix was in the works. He suggested opening the files in Adobe InDesign 2024. I have not attempted this at this point, if there is feature parity with the new cloud based InDesign Review system (which new feature logs seem to indicate is the case) and all the other INDD features I'm using then I'll consider doing so and report back on success or failure of this.

   I note that bugs on User Voice forums in relation to previous iterations of InDesign and it's Cross Referencing set of functions seem to litter this forum. So any linkages with these might be worth investigating.

   Might I add that i resent wasting hours of time on buggy INDESIGN applications for over a decades now and then getting so frustrated I have to spend an hour or more of my time documenting the bug as precisely as possible in the (vain) hope of the bug being fixed before the current project I'm working on is completed. I've laboured under this bug for a couple of months now for a project I dont work on every day, it's a long multi-document report using the InDesign Book to combine the Indesign files for TOC, X-refs and page numbering functions with a total number of pages which will be in the 100s.

   1. INDESIGN 2025 V. 20.3.1.73

   2. STEPS TO REPRODUCE THE X_REF BUG WHICH HANGS INDESIGN

      2.1 Show the Cross-References panel (choose Window > Type & Tables > Cross-References)

      2.2 Either a) double click on an exisiting Cross-reference in the Cross Reference Palette to edit it in the (modal) "Edit Cross-Reference" dialogue panel.

      2.3 OR b) Click the Create New Cross-Reference button in the panel.

      2.4 Click on the Reference Format drop down menu .

   3. EXPECTED RESULT
      Show the Cross Reference Format drop down menu, allowing user to select of one of the items in the list of current Formatting styles. This new… more

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5. Reflow 3.0 ePub export TOC (RSC-005) error/bug since last update 20.3.1

   Hello,

   I'm a professional book designer. Since last Friday's update, all eBooks are exporting with the entire TOC generating (RSC-005) errors--every link. I'm exporting 3.0. I reexported an older project which was good and it has same errors. This is a BUG. I had tech support access my computer, and he says it's not and that Adobe doesn't care about 3rd party verification. However, VENDORS do and have rejected the eBook. Can anyone help? My business is dead in the water until this is resolved.

   Thank you, Christine

   • 

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   0 comments  ·  Book/TOC  ·  Edit…  ·  Delete…  ·  Admin →
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6. Blank screen and forgotten workspace settings

   I cannot believe we are still dealing with blank screens upon returning to an open InDesign document and I CANNOT believe we are still having to reset our Workspace settings almost every time we boot the app. I'm using version 20.3.1 and NONE of these things have been fixed. This has been going on for over a year through countless updates. Worse, it causes the unbelievably annoying popups to keep happening. If ID remembered my workspace settings from one boot to another I wouldn't have to deal with this.

   Stop with the high school level coding and fix these long standing issues once and for all. Jesus.

   I cannot believe we are still dealing with blank screens upon returning to an open InDesign document and I CANNOT believe we are still having to reset our Workspace settings almost every time we boot the app. I'm using version 20.3.1 and NONE of these things have been fixed. This has been going on for over a year through countless updates. Worse, it causes the unbelievably annoying popups to keep happening. If ID remembered my workspace settings from one boot to another I wouldn't have to deal with this.

   Stop with the high school level coding and fix these long… more

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7. InDesign stops at "Fetching Service Registry" on launch every time — only resolves when disabling fonts

   Hello Adobe team,

   I have been using InDesign regularly, but for the past year, I have been encountering a very annoying and recurring issue.
   Every time I try to launch InDesign, it gets stuck on the screen saying "Fetching Service Registry" and never completes the startup process.

   After troubleshooting, I found out that temporarily disabling some OS fonts allows InDesign to launch properly.
   However, this is extremely inconvenient as I have to do this every single time before starting my work.

   This issue is highly reproducible and happens almost every launch.

   I would kindly request that the team look into this issue and address it in a future update.

   【Environment】

   OS: Windows 10

   InDesign version: 20.3.1 ×64 (example: InDesign 2025)

   Creative Cloud: Always up to date

   Thank you very much for your attention and support.

   Hello Adobe team,

   I have been using InDesign regularly, but for the past year, I have been encountering a very annoying and recurring issue.
   Every time I try to launch InDesign, it gets stuck on the screen saying "Fetching Service Registry" and never completes the startup process.

   After troubleshooting, I found out that temporarily disabling some OS fonts allows InDesign to launch properly.
   However, this is extremely inconvenient as I have to do this every single time before starting my work.

   This issue is highly reproducible and happens almost every launch.

   I would kindly request that the team look into… more

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8. text or outline in anchored object disappears in print file version

   Just upgraded to Windows 11 and I'm having an issue when exporting documents with interactive elements that have been anchored. Frames for buttons or fillable text that should be appearing are not.

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9. Adobe InDesign 2024 hangs on startup. Blocking a few Adobe services works around the issue.

   I have a fresh install of Adobe InDesign 2024 19.5.3.144 on Mac OS.

   When launching InDesign 2024, it starts up, but then locks up after a few seconds with a spinning beach ball. I tried to let it sit for a long time, but it never recovers and I needed to force-quit. Resetting preferences does not help.

   I experimented a bit and found that by adding the following entries to /etc/hosts I can block a few Adobe servers which then allows InDesign 2024 to launch normally and work properly.

   127.0.0.1 p13n.adobe.io
   127.0.0.1 crs.cr.adobe.com
   127.0.0.1 lcs-cops.adobe.io

   With these entries in /etc/hosts, InDesign cannot reach these services and does not 'hang' on startup.

   I have a fresh install of Adobe InDesign 2024 19.5.3.144 on Mac OS.

   When launching InDesign 2024, it starts up, but then locks up after a few seconds with a spinning beach ball. I tried to let it sit for a long time, but it never recovers and I needed to force-quit. Resetting preferences does not help.

   I experimented a bit and found that by adding the following entries to /etc/hosts I can block a few Adobe servers which then allows InDesign 2024 to launch normally and work properly.

   127.0.0.1 p13n.adobe.io
   127.0.0.1 crs.cr.adobe.com
   127.0.0.1 lcs-cops.adobe.io

   With these entries in /etc/hosts,… more

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10. Crash of InDesign CC25 resetting the settings to default

    Hi There,
    I experienced several crashes the last days, that is one thing, but I had to make all the settings made in the Workspace, the shortcuts, the general settings again after each crash. this is so annoying.
    Well I know you can export your usersettings, but it does not work properly as it seems, the scaling of the UI does not apply as exported.
    It is frustating that such things make errors within a half year of CC25…

    System: macOS 15.4.1 (2020, M1-Chip)
    INDD: V 20.3

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11. [ID-4230173]Custom Workspace is not retained.

    InDesign 2025 workspace resets to basic/essentials every time i open the program or another document. I have a workspace saved and the program is not honoring that.

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

    
    

    Please update your InDesign application to this latest version to get the fix.

    
    

    --

    Adobe InDesign team

12. palettes position in full screen

    when in full screen mode, in my particular workspace (which I like, hence why I use it) certain fly out menus don't know that I am in this mode and try to fly up without considering that they are 'off the screen'. So I tend to temporarily change the view mode, do my edit, and then put things back to full screen. Is this a bug? Shouldn't anything the pops open or 'flies out' know where the edge of my screen is, especially in full screen mode?

    I have attached a screenshot of this particular issue, when trying to adjust some strokes in the Appearance tab.

    indesign v20.3
    MacBook Pro
    Sequoia 15.4.1 (24E263)

    when in full screen mode, in my particular workspace (which I like, hence why I use it) certain fly out menus don't know that I am in this mode and try to fly up without considering that they are 'off the screen'. So I tend to temporarily change the view mode, do my edit, and then put things back to full screen. Is this a bug? Shouldn't anything the pops open or 'flies out' know where the edge of my screen is, especially in full screen mode?

    I have attached a screenshot of this particular issue, when trying to adjust… more

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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13. Help > Search Crashes InDesign Every Time

    I am using InDesign 2025 on a 2023 MBP with M3 Pro chip on the latest macOS. Whenever I try to use the search function within InDesign, as soon as I click on the search bar, InDesign crashes every single time.

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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14. Bolding missed/changed while importing Word doc

    I'm using ID 20.2 on Mac 15.4.1.

    I am producing a book with an index that has bolding to indicate photos, but the bolding was missed or changed in a random manner when imported. It was accurate until it reached E, then there were about 200 errors that had to be manually fixed. Here were my steps:

    • Imported file word doc with Preserve Styles checked

    • Search/repace for bold and italic with bold and italics Character Style

    This should have caught all bold and italics and changed them to my style sheet – but, as mentioned, many were missed, without apparent rhyme or reason.

    Attached is the corrected sample and an error version – repeated the process in ID 2024 to see if it would work, but it didn't work there either. I looked at the Word doc, and I could see no differences in the bolded text formatting.

    This sort of error is troublesome, making my question other supposedly automated aspects of this app and costing time/money in workflow.

    Thanks,

    Gareth

    I'm using ID 20.2 on Mac 15.4.1.

    I am producing a book with an index that has bolding to indicate photos, but the bolding was missed or changed in a random manner when imported. It was accurate until it reached E, then there were about 200 errors that had to be manually fixed. Here were my steps:

    • Imported file word doc with Preserve Styles checked

    • Search/repace for bold and italic with bold and italics Character Style

    This should have caught all bold and italics and changed them to my style sheet – but, as mentioned, many were missed,… more

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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15. InDesign Buttons in Interactive PDF Not Receiving Visible Focus When Tabbing

    Product and Version: Adobe InDesign 20.3 (2025) & Acrobat Pro 2025.001

    Steps to reproduce:

    1. Create a Button in InDesign using Buttons and Forms panel.
    2. Assign an action like "Go to Next Page" with event "On Release or Tap."
    3. Export as Interactive PDF with "Create Tagged PDF" and "Use Structure for Tab Order" enabled.
    4. Open in Acrobat.
    5. Tab through the document.

    Expected result: Button should show visible focus indicator when selected by keyboard tabbing, to meet WCAG 2.4.7 Focus Visible.

    Actual result: Button can be activated by Enter but shows no visible focus indicator. Rollover and Click states do not activate on tabbing. Hyperlinks, and other form fields like Checkboxes show proper focus highlighting, but not Buttons. This causes accessibility failure for keyboard users.

    Product and Version: Adobe InDesign 20.3 (2025) & Acrobat Pro 2025.001

    Steps to reproduce:

    1. Create a Button in InDesign using Buttons and Forms panel.
    2. Assign an action like "Go to Next Page" with event "On Release or Tap."
    3. Export as Interactive PDF with "Create Tagged PDF" and "Use Structure for Tab Order" enabled.
    4. Open in Acrobat.
    5. Tab through the document.

    Expected result: Button should show visible focus indicator when selected by keyboard tabbing, to meet WCAG 2.4.7 Focus Visible.

    Actual result: Button can be activated by Enter but shows no visible focus indicator. Rollover and Click states do not activate… more

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16. Shift option drag crashes InDesign

    I have used Shift Option Drag for a million years. Roughly a month ago it started crashing InDesign. I removed Plug-Ins, I uninstalled and reinstalled InDesign. I ran maleware, all good. App was up to date. How does that happen out of nowhere???????

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

17. History panel logs issues

    The history panel does not allow some actions to be undone. One is the act of stepping back several steps. As long as no new actions are done, you can step forward again, but as soon as you complete a new action, the inbetween steps disappear. The undo/redo history is also cleared; only new actions completed after that point can be undone. This is a problem because is makes it impossible to test various options and then quickly return to the original option, as I have often done in the past. Instead, the desired option must be set up again from scratch. (tested in v. 20.1, but also caused issues in older versions)

    • Actions logged appear to update/condense/disappear when switching to and from the Type tool. For example, if I create a text frame, enter some text, and then apply a stroke, the “Create text frame” option is no longer visible in the history panel, nor can it be undone with undo. If I create a 2nd text frame, all the previous steps for the first text frame disappear. Because “open” remains as the first action, it appears as if no other new actions were completed, but this is entirely false. Losing the ability to undo one’s actions is a serious hindrance. Undo history should not be cleared until the document is closed. I have also noticed there is sometimes a significant lag when switching to and from the text tool, and I suspect it has something to do with this. (tested in v. 20.1, did not notice before)

    • Many actions logged are too vague to identify, especially when multiple instances of the same action occur. It would be ideal if, instead of “Typing,” one would see “Typing 123…” Link updates could include a right click option to jump to the affected link. Alternately, selecting a step could select the affected text or object, or a page number could be made visible in the panel. It would also be helpful to save a thumbnail at certain points. (in all versions I have used, current version is 20.1)

    The history panel does not allow some actions to be undone. One is the act of stepping back several steps. As long as no new actions are done, you can step forward again, but as soon as you complete a new action, the inbetween steps disappear. The undo/redo history is also cleared; only new actions completed after that point can be undone. This is a problem because is makes it impossible to test various options and then quickly return to the original option, as I have often done in the past. Instead, the desired option must be set up again… more

    2 votes

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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18. Cannot move spreads

    InDesign has started glitching; not allowing me to shuffle pages, and whilst attempting to move objects – they jump un-aligned to the cursor.

    I have tried simply re-starting the machine, and I have uninstalled and re-installed the program, but the issue is persisting. Do you know if there is something else that I could attempt to try and fix the issue please?

    • 

    2 votes

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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19. [ID-4260022][ExtendScript] Folder.prototype.create fails on macOS/InDesign 20.1

    Something has broken in ExtendScript's Folder.prototype.create method on MacOS and Indesign 20.1.

    To test yourself, save the following script to your disk, and run it in Indesign.

    
    (function () {
    
        var scriptFolder = File($.fileName).parent;
        var deepFolder = Folder(scriptFolder + '/A/B/C/D');
    
        if (!deepFolder.exists)
            deepFolder.create();
    
        if (deepFolder.exists) {
            alert('Folder created successfully.');
        }
        else {
            alert('Failed to create folder "' + deepFolder.fsName + '".');
        }
    
    })();
    
    

    Expected Result:
    Prior to this bug, this script would successfully create the folder and subfolders, in the same folder as the script is saved.

    Actual Result:
    Each time the script is run, it creates only one more level of sub folder. So the first time run it creates folder "A", then the next time run it creates "B" etc.

    See also this thread on the forum.

    Something has broken in ExtendScript's Folder.prototype.create method on MacOS and Indesign 20.1.

    To test yourself, save the following script to your disk, and run it in Indesign.

    
    (function () {
    
        var scriptFolder = File($.fileName).parent;
        var deepFolder = Folder(scriptFolder + '/A/B/C/D');
    
        if (!deepFolder.exists)
            deepFolder.create();
    
        if (deepFolder.exists) {
            alert('Folder created successfully.');
        }
        else {
            alert('Failed to create folder "' + deepFolder.fsName + '".');
        }
    
    })();
    
    

    Expected Result:
    Prior to this bug, this script would successfully create the folder and subfolders, in the same folder as the script is saved.

    Actual Result:
    Each time the script is run, it creates only one more… more

    1 vote

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    1 comment  ·  Scripting  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is available in the latest InDesign Release version 20.2, available via Adobe CCD app.

    
    

    --

    Adobe InDesign team

20. Indesign freezes when connected via VPN

    Indesign freezes when launched/when using VPN client which restricts internet access. Indesign unlocks when VPN client is disabled. (Spinning beach ball)

    3 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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