197 results found

1. Turning facing pages back on makes first Master page a spread

   This is a new issue that did not exist before: 1. I have a facing-page document with single Master pages (one for the left and one for the right). see "step-1.jpg"
   2. I turn off facing pages. see "step-2.jpg" 3. I turn on facing pages again and it automatically turns the first Master page into a spread (which in-turn alters the layout of the entire document). see "step-3.jpg" How do I fix this so that re-checking facing pages keeps that Master pages as singles?

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   0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

2. PDF Comments Insert Issues

   PDF Comments do not insert at the correct location when the Insert is marked at the start or the end of a paragraph. The insert at the start of the paragraph instead gets inserted at the end of the previous paragraph. The insert at the end of a paragraph instead gets inserted before the final character (tested with period and question mark and happened with both).

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   0 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

3. Endnotes in epub2 don't work when using split document by paragraph style

   After exporting to a reflowable epub 2.0.1, endnotes don't work when you have selected to split the epub using paragraph styles based on export label.

   Thanks in advance
   Gert

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   19 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in the latest update of InDesign 2022 - version 17.3

   Please update to this latest update of InDesign using Creative Cloud Desktop Application to get the fix.

   
   

   --

   InDesign team

   Adobe

4. World-Ready Composer Is messing up the kerning in Latin fonts

   I have reported a variation of this—back with CS6—but it seems not to have been fixed. I assume it's a bug, but if someone can enlighten me about what I might be doing wrong and how I can fix this, I'd appreciate it.

   I often work on books that include Arabic and Hebrew words and phrases in the middle of English text. They only way to get the Arabic ligatures to form is to use one of the World Ready composers. When I do that, though, the kerning around some English characters often—but not always—is affected. I have tried turning on and off various settings—justification settings, kashidas, etc.—and their effect seems to be random. Sometimes the changes fix the problem until the page redraws, sometimes the errant kerning is corrected in one location but shows up in another location, sometimes nothing happens at all. I'm attaching two screen captures of a book that I have in production now with the word "economics" selected in each. In the shot with the World-Ready Paragraph Composer active, you can see the extra kerning between the "e" and the "c." In the shot with the WRPC deactivated, the word looks as it should.

   Is this a bug? If not, what am I doing wrong? If it is, when might we expect a fix. Unfortunately, I have a deadline on this project now and can't see any reasonable way to fix this. Thanks for considering this problem.

   I have reported a variation of this—back with CS6—but it seems not to have been fixed. I assume it's a bug, but if someone can enlighten me about what I might be doing wrong and how I can fix this, I'd appreciate it.

   I often work on books that include Arabic and Hebrew words and phrases in the middle of English text. They only way to get the Arabic ligatures to form is to use one of the World Ready composers. When I do that, though, the kerning around some English characters often—but not always—is affected. I have tried turning… more

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   10 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

5. Margins – Irrelevant error message

   CC2019 14.0.1 MacOS
   If I have a custom size page in the document (with it's own custom margins), that is smaller than the documents default margins – I get an error message every time I make InD active.

   To repoduce:
   -Make new document – A4 with 20 mm margins
   -Add one page
   -Change margins on new page to 0 mm
   -Change with of new page to 10 mm width
   -Hide InDesign
   -Reactivate InDesign – Error message shown

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   0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

6. Screen flickering - Screen turns black when moving objects.

   When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

   I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

   Build 12.1.0.56
   OS X El Capitan 10.11.6
   iMac (Retina 4K, 21.5", 2015)
   3,3 GHz Intel Core i7
   16 GB 1867 MHz DDR3
   Intel Iris Pro Graphics 6200 1536 MB

   2nd Monior is a DELL U2414H, 23,5" at 1800p

   This is happening on quite a lot of machines in my Company and also for Persons i know using a 4K Retina iMac. and Really is a pain to work with. - It is NOT visible in a Screenrecording the only option would be to record a Video from my Smartphone if needed...

   Thanks!

   When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

   I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

   Build 12.1.0.56
   OS X El Capitan 10.11.6
   iMac (Retina 4K, 21.5", 2015)
   3,3 GHz Intel Core i7
   16 GB 1867 MHz DDR3
   Intel Iris Pro Graphics 6200 1536 MB

   2nd Monior is a DELL U2414H, 23,5" at 1800p

   This is happening on quite a lot of machines in… more

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   43 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue reported is at Apple’s end.
   Hence, Apple is recommending to update macOS to 10.15.x version in order to resolve this issue.

   Please update your macOS to Catalina. If you still face this issue in macOS 10.15 do add your comment in this thread.

   —
   Adobe InDesign team

7. Rounded corners aren't perfectly rounded

   Why aren't rounded corners perfectly rounded? I created a 100x100px square, rounded the corners to 50px which should give me a perfect circle except it doesn't.

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   8 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

8. Publish Online URL links breaking website functionality

   File Created in Indesign CC 2017

   I have created a test interactive document with links to product DG012 on our company website.

   https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

   When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

   The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

   Interestingly in safari the add to cart button functions but the search field is still disabled.

   On closer inspection it seems to be an iframe issue -
   If I go into chrome developer tools i get the following errors:

   The key "target-densitydpi" is not supported.

   castsender.js:76 Uncaught DOMException: Failed to construct 'PresentationRequest': The document is sandboxed and lacks the 'allow-presentation' flag.
   at V.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:76:87)
   at Object.chrome.cast.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:91:165)
   at g.VI.g.h.init (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/base.js:5981:519)
   at xAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:34:60)
   at yAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:35:8)
   at window.chrome.window.chrome.cast.window.chrome.cast.isAvailable.window._onGCastApiAvaila ble (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/remote.js:35:374)
   at chrome.cast.ea (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_sender.js:94:152)

   Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/cart/add' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

   Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/search' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

   When clicked the link opens in a new window so I am not sure how to go about editing the code behind the sandbox element.

   Any advice would be greatly appreciated.

   File Created in Indesign CC 2017

   I have created a test interactive document with links to product DG012 on our company website.

   https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

   When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

   The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

   Interestingly in safari the add to cart button functions but the search field is still disabled.

   On closer inspection it seems to be an iframe… more

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   FIXED  ·  16 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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9. interface small

   Icons and font in indesign cc 2018 is too small
   What about solving this issue
   Thanks

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   5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Scalable UI feature is now available in InDesign 2022.

   With this feature, you can scale the UI of InDesign and InCopy on both Mac and Windows.

   —
   Adobe InDesign team

10. Data Merge to PDF (using the new single page export feature) does not work properly

    Using the packaged folder attached, go to the Data Merge panel and select Export to PDF. Click OK on the first dialog box and in the second dialog box, make sure the "Create Separate PDF files" checkbox is checked.
    Expected result - 6 PDFs that have correct content in each PDF.
    Actual result - 6 PDFs that have incorrect content. PDF 1 is fine, but PDFs 2-6 are the same content as PDF 2.

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    5 votes

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in an earlier release of InDesign.
    Marking this as Fixed.

    —
    Adobe InDesign team

11. Import XLSX spreadsheet to an InDesign table: the "-1" problem

    1. InDesign CS4 - CC2017

    2. Generate an Excel spreadsheet that contains at least one cell with the value "-1". Save as XLSX. Import/place (cmd-d) this file as "unformatted table".

    3. the cells with the value "-1" should still have this value.

    4. the cells are empty. All other values seem to show up correctly.

    Additional information: Working regularly on Annual Reports with 100+ tables, our choice is to import as „unformatted table“ and to do all formatting in InDesign. After changes in Excel, all we have to do is updating the linked tables via the link panel. Table contents change, formatting stays. Perfect. But we are dependent on our clients still willing to use the outdated XLS format.

    Please have a look at this problem! Thank you in advance.

    Best regards

    1. InDesign CS4 - CC2017

    2. Generate an Excel spreadsheet that contains at least one cell with the value "-1". Save as XLSX. Import/place (cmd-d) this file as "unformatted table".

    3. the cells with the value "-1" should still have this value.

    4. the cells are empty. All other values seem to show up correctly.

    Additional information: Working regularly on Annual Reports with 100+ tables, our choice is to import as „unformatted table“ and to do all formatting in InDesign. After changes in Excel, all we have to do is updating the linked tables via the link panel. Table contents change, formatting stays. Perfect.… more

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    12 votes

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    14 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2022 - that is, InDesign 17.4 version.

    
    

    Please update to this version to get the fix.

    
    

    --

    Adobe InDesign team

12. Hex Value in Swatch Dialog Does Not Update

    InDesign 13.1 Create a new RGB or edit an existing RGB swatch. Note the Hex value in the dialog box. Switch to a different color mode and change the color values. Switch back to RGB mode. The Hex value does not update to match the new color values.

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    2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

13. Unable to change fonts

    I am unable to change fonts.

    Changing weights seems to work, but changing fonts does not work.

    12 votes

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    9 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

14. Index Panel's Update Preview Button Causes Hard Crash

    The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.

    I figured out what causes the crash with 100% reproducable results. Here's how you do it.

    1) Create a multi-document book.
    2) Open one document in the book.
    3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
    4) Open a different document in the book.
    5) Repeat step 3 in this different document, with the same entry data.
    6) In the Index panel you will see two entries that are both three layers deep. Toggle the layer arrows and then double click the second layer heading of 'breed'. Delete the text in the box and hit enter.
    7) You will notice in the Index panel that there is a blank space beneath 'dog' and above 'beagle.'
    8) Now click the 'cycle' refresh button at the bottom of the Index panel.
    9) InDesign will crash.

    From a programming perspective I suspect this has something to do with no data being in the entry's second layer. It's finding 'null' and crashing.

    The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.

    I figured out what causes the crash with 100% reproducable results. Here's how you do it.

    1) Create a multi-document book.
    2) Open one document in the book.
    3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
    4) Open a different document in the book.
    5) Repeat step 3 in this different document, with the same entry data.
    6) In the Index panel you will see two… more

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix of the issue is now available in InDesign’s latest update.
    Please upgrade to the latest version InDesign CC 15.0.2 for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign team

15. Spanning columns crashes program

    Working with span columns with large documents creates a bug invested document. I'm working on a document now that crashes everytime I make any change to it. So much for professional program.

    7 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

16. Links panel sorting

    InDesign CC 2018, 13.1 (mac os 10.13.4)

    panels: links: panel options: show column: Scale.

    Bug:
    The sorting function for "Scale" in links panel doesn't work properly.
    If I sort by scaling percentages, they list incorrectly.

    Example: 187 % comes between 21 % and 15 %.
    That means it sorts them alphabetically as digits, but should sort them as numbers. Please fix.

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    4 votes

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

17. Type on a path on a master page does not appear on a resulting Data Merge PDF beyond the first record

    Please read this post that accurately describes the issue: https://forums.adobe.com/thread/2437061
    I've attached a file so the fault can be replicated

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in InDesign 2019 version.
    Closing this thread.

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    Adobe InDesign team