not opening files
Version of Adobe InDesign, InCopy or InDesign Server - Version 20 (beta), running on Windows 11
Steps to reproduce the issues - In Windows file explorer, I double click on an .indd file
Expected result - InDesign would then open the file
Actual result - InDesign opens, but will not open the file. The only ways I can open an .indd file in InDesign is by using the Open command or by dragging and dropping an .indd file into it.
Pasha
shared this idea
We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team