Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. "paragraph style options" window size

    Paragraph Style Options window opens bigger than my screen (regardless of the size screen I'm working on) and there is no way to resize the window or set the default size of the window? In order to work with Paragraph Styles, I am constantly having to move the window around so I can see all the options there, then move it again to see the preview in my document.

    WHY CAN'T WE RESIZE THIS WINDOW? There's no reason it needs to be this large; most of the space is blank.

    2 votes
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  2. missing fonts

    CC 2019 - MISSING FONT MESSAGE OPENING FILES

    InDesign files opened on pc's after upgrading to Windows ver1809 cannot load fonts - upon opening file, missing fonts error with option to substitute fonts. The same files will open correctly on Windows ver1803 pc's. These results can be duplicated on multiple pc's.

    2 votes
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  3. InDesigns gives me random stuff when clicking on an option

    Recently, I'm in for a surprise when trying to use InDesign. I click on a certain option, and something random pops up, for example while typing this, I'm clicking on "Window > Pages", I'm getting redirected to Adobe website to buy InDesign (note, I already bought the license). Clicking again, redirected to another InDesign file, clicking another time, now I get my Table Style, basically I get everything except the Pages.

    It's always a surprise what I get and I don't know how to get rid of this issue once and for all. This is the case for every option.…

    1 vote
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  4. properties panel tab order for changing document size

    In the properties panel, please change the tab order for document size/number of pages.

    When typing new dimensions for a document I would expect to type the new width for the layout and press tab to then type the new height for the layout, instead, tab takes you to number of pages!

    Madness!!!

    The number of times I have gone to resize a document and changed the width to a new measurement and then added 594 new pages instead of altering the new height to 594mm.

    1 vote
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  5. Programs hangs after having selected a text and then opening the font drop down list.

    After having selected some text and then opening the drop down font menu, the program starts doing an infinte number of calculations and never stops (the CPU core being used is maxed and remains like that).

    FFS hire someone who can fix it.. its been ages.

    1 vote
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  6. after indesign is open I try to open a 2nd file; it attempts to open another instance of indesign (but I only have license for 1 station)

    When I already have Indesign open, I try clicking (within windows file explorer) on an Indesign file in an attempt to open it. When I do this an attempt is made to open another instance of Indesign instead of opening the file with the instance of Indesign already open. I only have a license for 1 station of Indesign and so the new instance of Indesign crashes. The result is I am unable to open the Indesign file this way when always before I was able to.

    1 vote
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  7. Workspace not loading correctly

    I use multiple screens on my Mac running 10.13.6 OS.
    I continually loose one of my palette sets from view. When I load my custom workplace the character \ paragraph / etc appear as I have saved them, but this randomly disappears - if I go to window and select character the spinning wheel tales 10 - 15 seconds to load up the pallet again and all is Ok for a while, then it disappears again - Tried saving a new workspace many times but always same thin happens - this is only happening after the last update.
    Running ID…

    1 vote
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  8. excel sheet names

    InDesign doesn't show named cell ranges for excel sheet tabs that start with a number. If the sheet name starts with a number the named cell ranges on that sheet will not show up in the import drop down.

    1 vote
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  9. print dialog offset greyed out

    The offset, gap and transverse options in the Setup section of the Print Dialog are not greyed out and so available. I tried various document presents, print presets and printers - and no matter what settings are selected these features remain greyed out. I cannot find in help pages or anywhere online how to activate this feature. Please help or fix.

    Adobe InDesign CC 2019 14.0.2 x64

    1 vote
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  10. Unusable actual InDesign CC 2019

    Actually InDesign is not production ready. Every few seconds the beach ball spins. I found a workaround which is … well ok but not satisfying: As long as I work in the idml-file it works but as soon as I'm opening an indd file the program slows down extremely.

    That can't be the solution! Why don't you see that?

    2 votes
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  11. Command-Tab doesn't switch to Indesign document

    I use Command-Tab constantly on MacOS to switch between Indesign and other open apps on my system. In ID2019, when I use the shortcut to switch back to ID from another app, it no longer consistently brings the frontmost open ID document into focus. Instead what happens is the palettes will come in to view but the frontmost window of the app I'm switching from is still on top of the open ID file. This doesn't happen all the time, but when it does it's very annoying. I am most often switching between ID and Acrobat Pro or Google Chrome…

    1 vote
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Properties Panel snaps closed inconveniently

    I must admit, I was not a huge fan of the new properties panel, as I found having the properties at the top of my workspace quick, convenient and more easily accessible. In working with typography I've encountered a few issues with the latest release of CC (working on iMac High Sierra):


    1. If I try to open the character panel, there is a lag time with the dreaded rainbow spinning wheel that either takes way to long to load and sometimes crashes the program.

    So, to get around that, I've adopted using the properties panel for type changes, which opens…

    1 vote
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  13. InDesign performance issue: Slow on documents present on server

    it's not an idea, but a problem. Indesign creates problems on the network and is very slow with server documents, as never before. The media told me to work locally, but I ask Adobe to solve the problem. Windows 10 64 bit - Intel processor 32 GB of ram.

    11 votes
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    8 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Key Commands not working

    Sometimes when I open up an InDesign document none of my key commands work (I'm on the most up to date version of InDesign CC).

    I end up having to close the file and restart the program to get them to work again. I have had instances in the past where I have 2 documents open at the same time and the key commands work in one but not the other.

    Does anyone else ever have this issue?

    5 votes
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  15. CC library window reappears when adding new paragraph style

    Please stop the CC library pane appearing every time a new paragraph style is created. Seems to be a bug as there's no clear relationship between the features.

    1 vote
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  16. mouse lag in indesign when photoshop window open

    Experiencing terrible mouse lag in indesign, the cursor flickers constantly and it feels like the mouse is swimming through mud. Nearly enough to make the program unusable. Reinstall fixes the problem temporarily but it returns within 30mins.

    I have identified that this only happens when a photoshop window is open behind or next to the indesign window.

    Indesign 13.1
    Photoshop 19.1.2
    Mac os sierra 10.12.6

    16 votes
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    22 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  17. No Break slows down InDesign CC 2019

    When No Break is added to multiple words, it slows down InDesign CC 2019 14.01 tremendously.
    We use No Break very often in our texts, e.g. to keep web site addresses, email addresses and allergens together as this is a requirement from our customer.
    This was never a problem in older versions but something seems to be changed in InDesign.
    I added an .idml file containing an auto-size text frame with some text (allergens). Editing the text frame in an older version of InDesign works smoothly. Doing the same thing in CC 2019 goes very slow.

    1 vote
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  18. Wacom tablet settings nonfunctional

    Wacom tablet setting for InDesign CC 2019 won't show or function in the active application. The touch ring and radial menu setting do not show up. The default settings appear instead. The screen grabs demonstrate how the touch ring behaves with the four default functions; autoscroll/Zoom, Cycle Layers, Brush Size and Canvas Rotation.

    3 votes
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  19. stuck on type tool

    I'm stuck on the Type tool. It won't let me select or change my tools at all. I've had to shut down and restart three times now. Whenever I get into the type tool, it stays and I can't get out or click anywhere else. Keyboard shortcuts do not work

    14 votes
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    16 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lags

    Over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.

    If you are…

  20. Short Cut Keys no longer work in Indesign 2019

    Indesign 2019
    Most of the old standard short cut keys no longer work and I cannot find anywhere what the new ones are or if I can change to a legacy mode. I'm talking basic old school short cuts like "space" to bring up the hand tool temporarily and the "shift" key to proportionately scale an object. Can anyone help me out with this as my productivity is grinding to a halt and I am not happy one bit.

    3 votes
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