Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Endnotes with Numbers following Hebrew Script in an English Document Not Working

    I have an issue with Endnotes and how they are working in English following Hebrew inputs into the text. It seems to be isolated to endnotes with or including any kind of numbers. I have attached a WORD document, showing screenshots. This I have to say is quite a needed fix, or a solution. I was informed to submit this as a bug.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  2. STILL stuck in hand tool InDesign

    Stuck in hand tool... YES I read the existing thread... NO none of those fixes work. Adobe, PLEASE supply a REAL, PERMANENT fix.

    Running 2015 MacBook Pro Retina 15-inch, Mojave 10.14 2.8 GHz

    I have NO OTHER programs running. RESTARTING neither the app nor the computer helped. I can't perform ANY tasks in InDesign.

    5 votes
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    5 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. character size

    Hello,
    I have an issue with the size of some panel. For example, the "paragraph" one and the "character" one are oversized, they are too long and I can't reach the end or even redimensionized it. How can I fix that?

    1 vote
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  4. Document slowdown when fonts not activated

    When fonts aren't activated in an InDesign document, InDesign CC2019 slows down and is practically unusable unless you activate most or all of the fonts used in the document. This wasn't the case in previous versions of InDesign, when you could deactivate fonts intentionally in order to troubleshoot files. In long form documents that may use multiple fonts, this was an especially useful tool.

    As InDesign documents are frequently separated from their fonts, especially when using font managers instead of Document fonts, this slowdown becomes a burden when checking files in larger workflows and inhibits font troubleshooting. Could the behavior…

    7 votes
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  5. idlk lock files cause SharePoint to stop syncing

    I am experiencing exactly this issue (see link below).

    I don't understand how you have ignored so many user requests and done nothing about this issue in nearly 7 years!

    https://community.adobe.com/t5/indesign/disable-indesign-lock-files/td-p/4846126?page=1

    2 votes
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  6. Increase the size (thickness) of the ruler guides

    Hi,

    Give the possibility to increase the size (thickness) of the ruler guides (all the time / when hovering over the ruler guides or using a shortcuts). This would be present in the software preferences. It's not always easy to see them well. Thanks.

    Bye.

    1 vote
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  7. Print upside down after rotated the image

    I rotated three images on three different pages. When I printed out the document, those three pages were printed upside down! Not just from inDesign, I exported as pdf file and printed through Acrobat, the same thing happened. They look perfectly fine on screen. Also, if I deleted those rotated images, everything was fine, no upside down pages.

    2 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Poor performance with placed InDesign documents

    When placing a really large dimensioned InDesign document into a smaller document the performance of that smaller document is crippled to the point where it becomes unusable, especially when there are many placed InDesign documents.

    To test:
    Create 4 different InDesign documents that are 3600 x 2580mm in size.
    Create an A4 booklet with 4 pages.
    Place a different one of the larger InDesign documents on each page of the A4 booklet.
    Try and navigate from the first page to the last page of the A4 document.

    2 votes
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  9. Indesign causes screen to enter a strobe flicker effect and no choice but to shut down

    Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.

    It happened around 5 times in the space of an hour and then won't happen for weeks.

    iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon…

    5 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Cross-Reference won't save a <cs style="stylename"></cs> format. It just strips the tag out of the data.

    Before updating to the latest version of ID, I would get an error each time I tried to use the <cs> tag to format a cross-reference. It wouldn't let me save the data.

    Now it lets me save the data, but it just strips the tag out.

    I have a character setting called Bold.

    I defined a cross-reference format as:
    <cs style="Bold"><fullPara /></cs> on page <pageNum />

    I save it, and I click OK. Then I reopen the format page, and it says the following:
    <fullPara /> on page <pageNum />

    It's like the tag never existed. No matter what…

    1 vote
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  11. 1 vote
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  12. story editor cursor block cursor disappears

    InDesign 15.0.2 on OS X 10.14.6 on a MacBook Pro with an external display.

    Go into Preferences and set the story editor cursor to "block," the fattest size.

    Put the cursor toward the righthand side of a longer line, and use the arrow keys to navigate the cursor up and down.

    The cursor should stay visible at the end of the line, as the default cursor does.

    Instead, when the cursor is at the end of the line, it disappears, making editing and navigation by arrow keys difficult.

    1 vote
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  13. 1 vote
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  14. InDesign CC 2019, GPU enablement on Mac

    InDesign CC 2019 14.0
    macOS Mojave 10.14
    Mac Pro 5.1 (mid 2012)
    SAPPHIRE Radeon PULSE RX 580 8GB GDDR5

    Photoshop CC GPU Performance - ok
    Illustrator CC GPU Performance - ok
    InDesign CC... GPU incompatible???
    In addition, there are icon discolorations (only InDesign). Sometimes this effect occurs, sometimes not. The color of discoloration can be different.

    42 votes
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    38 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Note:
    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

  15. Zoom Shortcuts Won't Work

    The shortcuts for zooming in and out will not work (Ctr l+ +/-) very frequently. I have to quick the program every time.

    1 vote
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  16. InDesign typekit fonts and sometimes activation does not work when network connectivity is lost

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for…

    3 votes
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  17. Extension not working in Adobe Indesign 2019 and later

    Using Indesign 2019 or 2020 on the MacOS, trying to install any extension, opening the menu Window > Extensions > Selecting an extension<name>: nothing happens. and it doent launch extension.

    I have below configuration in my Mainfest.xml

       Version=11.0,99.0

    CSXS Version=9.0

    I have provided self signed certificate for my extension and installing the signed extension via zxp installer

    1 vote
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  18. InDesign doesn't display files or any kind of Interface I can work with.

    InDesign doesn't display the files I want to work on.
    InDesign Version I use is 14.0.2
    Steps to reproduce:
    Open InDesign by clicking on the app icon or double click an InDesign file, none works.
    Expected result: To see the file I want to open and be able to work on it.
    Actual result: InDesign window seems hidden and doesn't display my file which means I can't edit it.
    I tried to clear preferences & cache but there's no InDesign file in the cache folder.

    5 votes
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  19. When opening InDesign 2020 files I get a message that the file is damaged. See screenshot. The same file will open with Adobe 2019.

    When opening the file in ID 2019, I get the message that links are missing. Perhaps ID 20 thinks that the file is damaged because the links are missing, so I get the damaged message.
    Using InDesign 2020 on a late 2015 iMac running MacOS 10.14.6, 32GB Ram

    1 vote
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  20. Error message when opening document: InDesign detected file is damaged but we repaired it

    Using InDesign 20 (15.0.1) Trying to open files I get these error messages.
    I have tried opening many documents with ID 20 and get these messages. Files will open fine using InDesign 19 (14.0.3). This issue just started yesterday after using ID 20 for about a month.

    1 vote
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