Payal Awasthi

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  1. 12 votes
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    9 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    We are looking into the issue.
    Can you reply in comments the exact issue which you are facing?
    From the comments and thread details, it seems the issue is changing the font from font menu on clicking the enter (return) key.
    You confirmation will help us understand the bug and the use case

    Thanks

    Payal Awasthi commented  · 

    Hi,

    Please try it out with the latest release and if even then you encountering the same issue, please add a small video (on WeTransfer/Youtube/Dropbox) describing the issue and share the link.

    Please do mention your machine configuration like OS, Locale. You can also send files/links directly to paawasth@adobe.com.

    Thanks,
    Payal Awasthi (InDesign Team)

  2. 10 votes
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    3 comments  ·  Adobe InDesign: Bugs » PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    Please try it out with the latest release and if even then you encountering the same issue, please share the documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

    Please do mention your machine configuration like OS, Locale. You can also send files/links directly to paawasth@adobe.com.

    Thanks,
    Payal Awasthi (InDesign Team)

  3. 6 votes
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    4 comments  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    I tried out with various hyperlinks and the function is working fine for me.

    Please try it out with the latest release and even then if you encountering the same issue,
    please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

    Please do mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

    Payal Awasthi commented  · 

    Hi,

    I tried out with various hyperlinks and the function is working fine for me.

    Please try it out with the latest release and even then if you encountering the same issue,
    please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

    Please do mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

  4. 1 vote
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    2 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi ,

    Issue is not reproducible from the mentioned description.

    For further investigation, kindly provide some bits of information :
    1) Please provide some more steps or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.
    2) Is the issue specific to the document? Or does it occur with all documents?
    If specific to some document then share the document.
    3)Please mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

  5. 1 vote
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    1 comment  ·  Adobe InDesign: Bugs » Styles  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi Rachael,

    I tried the mentioned steps and it's working fine for me.

    For further investigation, kindly provide some bits of information :
    1) Please provide some more steps or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.
    2) Is the issue specific to the document? Or does it occur with all documents?
    If specific to some document then share the document.
    3)Please mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

  6. 65 votes
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    54 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

    Payal Awasthi commented  · 

    Hi,

    I tried with the above mentioned description and everything is working fine for me.

    For further investigation, kindly provide some bits of information :
    1) Please provide some more steps or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.
    2) Is the issue specific to some document? Or does it occur with all documents?
    If specific to some document then share the document.
    3) Is the issue specific to some font? Or does it occur with all fonts?
    If specific to some font then please mention it.
    4)Please mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

  7. 1 vote
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    1 comment  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    I tried the mentioned steps with the attached indd file and it's working fine in ID 2018 13.1.
    Please try it out in latest release.

    -Payal

  8. 1 vote
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    1 comment  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    I tried importing emf file as mentioned and it's working fine in ID 13.0.1/ID 13.1.
    If the issue is specific to some particular emf files, then please share them here.

    You can also send files/links directly to paawasth@adobe.com.

    -Payal

  9. 1 vote
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    3 comments  ·  Adobe InDesign: Bugs » Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    Thanks for providing all the relevant information.
    We have verified this issue and it is currently under review.

    -Payal

    Payal Awasthi commented  · 

    Hi,

    I tried the mentioned steps and it's working fine for me.

    For further investigation, kindly provide some bits of information :
    1) Please provide some more steps or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.
    2) Is the issue specific to the document? Or does it occur with all documents?
    If specific to some document then share the document.
    3)Please mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

  10. 8 votes
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    11 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    Thanks for reporting this issue and we have been able to reproduce this issue with some specific documents only.
    Currently, it is under review.

    -Payal

    Payal Awasthi commented  · 

    Hi,

    I tried the mentioned steps with a very long document and it's working fine for me.
    For further investigation we need some bits of information :
    1) When you encounter this issue, quit InDesign and copy the Preferences and Cache to a shared location (like Dropbox, WeTransfer, etc.) and share the link to us or send the link to paawasth@adobe.com.
    2) Is this happening even after clearing caches and preferences? (refer - forums.adobe.com/thread/52699)
    3) Is the issue specific to the document? Or does it occur with all documents?

    -Payal (InDesign Team)

  11. 4 votes
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    6 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    I tried the mentioned steps and it's working fine in ID CC 2108.

    For further investigation, kindly provide some bits of information :
    1) When you encounter this issue, quit InDesign and copy the Preferences and Cache to a shared location (like Dropbox, WeTransfer, etc.) and share the link.
    2) Is this happening even after clearing caches and preferences? (refer - forums.adobe.com/thread/52699)
    3) Is the issue specific to the document? Or does it occur with all documents?
    If specific to some document then share the document.
    4)Please mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    - Payal (InDesign Team)

  12. 11 votes
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    8 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    Can you please just add a small demo video (on WeTransfer/Youtube/Dropbox) and share the link, so that we can properly understand the problem you are facing.

    You can also send the link directly to paawasth@adobe.com

    -Payal (InDesign Team)

  13. 1 vote
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    Need more info  ·  1 comment  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    Above mentioned description is not sufficient for reproducing the bug.
    For further investigation, kindly provide some bits of information :
    1)Please provide some more steps or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link here.
    2)When you encounter this issue, quit InDesign and copy the Preferences and Cache to a shared location (like Dropbox, WeTransfer, etc.) and share the link.
    3) Is this happening even after clearing caches and preferences? (refer - forums.adobe.com/thread/52699)
    4) Is the issue specific to the document? Or does it occur with all documents?
    If specific to some document then share the document.
    4)Please mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    -Payal (InDesign Team)

  14. 6 votes
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    1 comment  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    Thanks for reporting this issue.
    We have verified this issue and it is currently under review.

    -Payal

  15. 1 vote
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    1 comment  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    I tried the mentioned steps with the attached xml file and it's working in ID 2018 13.0.1.
    Please try it in latest release.

    -Payal

  16. 1 vote
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    1 comment  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    I tried the mentioned steps with the attached xml file and it's working in ID 2018 13.0.1.
    Please try it in latest release.

    -Payal

  17. 1 vote
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    2 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    I tried the mentioned steps with the attached xlsx file and it's working in ID 2018 13.0.1.
    Please try it in latest release.

    -Payal

  18. 1 vote
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    1 comment  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    Can you please share the mentioned XML document, it will help us in our investigation.

    You can also send the document to : paawasth@adobe.com.

    -Payal

  19. 1 vote
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    1 comment  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    Can you please share the mentioned XML document, it will help us in our investigation.

    You can also send the document to : paawasth@adobe.com.

    -Payal

  20. 2 votes
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    5 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Payal Awasthi commented  · 

    Hi,

    The fix is available in the InDesign Pre-Release build # 68.

    Please test the fix by downloading the build from https://www.adobeprerelease.com/#.
    For instructions on how to use this pre-release build, see the accompanying Release Notes.

    -Payal

    Payal Awasthi commented  · 

    Hi,

    Thanks for reporting this issue.
    We have verified this issue and it is currently under review.

    -Payal

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