Alexandre Lourdel

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  1. 27 votes
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    33 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    The issue reported is at Apple’s end.
    Hence, Apple is recommending to update macOS to 10.15.x version in order to resolve this issue.

    Please update your macOS to Catalina. If you still face this issue in macOS 10.15 do add your comment in this thread.


    Adobe InDesign team

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    Alexandre Lourdel commented  · 

    This bug seems to be related to the cursor size which can be changed in the Accessibility > Display > Cursor control panel. After having changed the cursor size, the external display didn't loose the connection with the Macbook so the screen stopped turning black every now and then. The price for this solution is that, from now on, the cursor disappears in InDesign each time I point on the vertex of a text-box.

    Conclusion: Despite what the quality engineer said, the fact that, ONLY IN INDESIGN, a size-modified cursor solved the flickering bug but made the cursor disappear when placed on a textbox vertex tells me that this is an InDesign bug, not an Apple bug.

    So, Adobe, please, do your homework and solve this bug once for all. Regards.

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    Alexandre Lourdel commented  · 

    Nope, this bug hasn't been solved on Catalina on my Macbook Pro 2015 equipped with an Intel Iris Graphics 6100 1536 MB. It happens almost everytime I resize a textbox on an external display while the Macbook's screen is up. When the Macbook's screen is closed, this bug does not happen. Please do something to solve this bug. Regards.

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    Alexandre Lourdel commented  · 

    This bug has not been solved with the last Mojave update.

    InDesign 14.0.2
    Mojave 10.14.6

    Please do something !

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    Alexandre Lourdel commented  · 

    I have the same issue using an external 4k screen (60 Hz) connected on my MacBook Pro 2015. Strangely I tried to reproduce this issue in Illustrator and everything worked fine in this application. So, are you sure the bug comes from Apple's side ?

    If connected by Thunderbolt/MiniDisplay port (60 Hz), the screen will loose the sync with the Macbook during 1-2 sec while moving a simple rectangle or ellipse in InDesign.

    If connected by HDMI (30 Hz), while doing the same test, the picture will suffer a brief distortion but will not turn black.

    VERY IMPORTANT : When I close the Macbook, the problem disappears. When I open it again, it appears again.

    InDesign 14.0.2
    Mojave 10.14.5

  2. 4 votes
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    1 comment  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    Alexandre Lourdel supported this idea  · 
  3. 8 votes
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    11 comments  ·  Adobe InDesign: Bugs » Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
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    Alexandre Lourdel commented  · 

    The bug is still present in the latest version (15.1.1). This kind of bug is absolutely unacceptable. As Filip Blazek said, Adobe, could you please start fixing VERY OLD BUGS instead of adding half baked new features? I don't care about buggy new features if the old ones don't work properly. InDesign is turning into a bag of unsolved bugs and this error notification forum is becoming more and more irrelevant…

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    Alexandre Lourdel commented  · 

    The bug is still present in the latest version (15.0.2). Please solve this ASAP because it is really annoying. Most of the time this bug could induce errors in the final layout. As a consequence, I have to double attention on the editing process to avoid dramatic consequences which slows the productivity down. As a result, the confidence in the reliability of InDesign is seriously damaged.

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    Alexandre Lourdel commented  · 

    It happens too often, almost every time I'm working on a textbook layout. As a clue, I can tell I'm working a lot with imported Word documents as, I suppose, most of us. Please solve this really annoying bug unworthy of a professionnal design and layout editor. Contact me if you want some details.

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    Alexandre Lourdel commented  · 

    Again, this is a really dangerous bug because it could let you think the layout is allright whereas it is not. I'm loosing confidence in working with InDesign because of the proliferation of these kind of dangerous bugs lately. Look at the video attached to make yourself an idea of what I'm talking to. The preview is absolutely WRONG !
    Please solve this sooner than later...

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    Alexandre Lourdel commented  · 

    It happens to me too from time to time. This is a dangerous bug as it could make the user believe that his document is layed out in a wrong way. I lost time several times trying to edit pages that were not as they were displayed. From a professional program, that is really not serious because this is a huge bug.

    Alexandre Lourdel supported this idea  · 
  4. 22 votes
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    25 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
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    Alexandre Lourdel commented  · 

    Same old, same old. I reported this bug years ago. Adobe, do something once for all. This is not acceptable.

    Alexandre Lourdel supported this idea  · 
  5. 7 votes
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    6 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
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    Alexandre Lourdel commented  · 

    Same old, same old. I reported this bug years ago. Adobe, do something once for all. This is not acceptable.

    Alexandre Lourdel supported this idea  · 
  6. 2 votes
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    1 comment  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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    Alexandre Lourdel commented  · 

    Here is the buggy InDesign file.

    PS: Your server doesn't respond and didn't accept my bug report file. How can I report a bug in those conditions ? This is discouraging.

    Alexandre Lourdel shared this idea  · 
  7. 1 vote
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    0 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Alexandre Lourdel shared this idea  · 
  8. 1 vote
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    0 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Alexandre Lourdel shared this idea  · 
  9. 75 votes
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    52 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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    Alexandre Lourdel commented  · 

    I had to face again this bug today using the latest version. One footnote had disappeared. Please solve this ASAP.

    Alexandre Lourdel shared this idea  · 
  10. 5 votes
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    1 comment  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →
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    Alexandre Lourdel commented  · 

    Same bug here on InDesign 14.0.3, MacOS Mojave 10.14.6.
    You can see it on the attached pictures.

    It happens strangely only on the first page which contains the paragraph style used as a reference to update the running head text. On the following pages, the double-space is not inserted. (!)

    I can send you the file where the bug happens if you ask me to.

    Alexandre Lourdel supported this idea  · 
  11. 3 votes
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    4 comments  ·  Adobe InDesign: Bugs » Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
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    Alexandre Lourdel commented  · 

    It happened again. The item page 62 is displayed at the wrong place in the table of contents.

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    Alexandre Lourdel commented  · 

    There are so many bugs in InDesign that sometimes it gets me down… Here is a huge one : the table of content is wrong because a section that should be located at page 63 is at the wrong place. This is huge !

  12. 1 vote
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    0 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Alexandre Lourdel shared this idea  · 
  13. 10 votes
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    15 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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    Alexandre Lourdel commented  · 

    Same situation here with InDesign 2019 last version on Mojave 10.14.6. Please look at the demonstration on the video attached. And please solve these tab bugs. I've lost half an hour trying to understand what I was doing wrong before understanding it was a bug. The tab dots line disappears following the 1st line spacing value as you can see on the video.

    Alexandre Lourdel supported this idea  · 
  14. 4 votes
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    5 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
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    Alexandre Lourdel commented  · 

    On my iMac 5K (2015), the 10.14.6 Mojave update seem to have solved this problem. Can anybody confirm this too ?

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    Alexandre Lourdel commented  · 

    I have the same issue when using Photoshop with graphics card acceleration parameter set to «advanced». This simultaneous use of various Adobe applications provokes problems with the graphic card (mine is a R9 380m with 2GB). Please solve this !!!!

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  15. 2 votes
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    5 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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    Alexandre Lourdel commented  · 

    InDesign crashes way too often... I regret the beginnings when InDesign was rock solid compared to Quark Xpress.

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  16. 24 votes
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    18 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Alexandre Lourdel supported this idea  · 
  17. 6 votes
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    4 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    Alexandre Lourdel supported this idea  · 
  18. 1 vote
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    0 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Alexandre Lourdel shared this idea  · 
  19. 7 votes
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    1 comment  ·  Adobe InDesign: Feature Requests » UI  ·  Flag idea as inappropriate…  ·  Admin →
    Alexandre Lourdel supported this idea  · 
  20. 1 vote
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    1 comment  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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    Alexandre Lourdel commented  · 

    Another bug has occured with the font menu (this new menu really doesn't work well). The menu didn't close at all. Impossible to close it. See attached video.

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