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73 votes
Hi,
Thank you for reporting the issue. It is currently under investigation.
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Adobe InDesign Team
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21 votesClosed: Not Reproducible ·
AdminSanyam Talwar
(Senior Lead Software Engineer, Adobe InDesign)
responded
To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team
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21 votes
The fix of the issue is now available in the latest InDesign 2026(v21.0.1.006). We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application, click on the context menu on the top right, and click on Check for App Updates.
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Adobe InDesign Team
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29 votes
Please send the following information to santalwa@adobe.com :
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)Workaround: Restart InDesign
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Adobe InDesign TeamC
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3 votes
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commented
OS 13.2
InDesign 18.1I have the same problem, with different keys -- but they're all on my extended keyboard. I have assigned a number of custom key commands using keys on the 10-key portion which stopped working on the last update. I have tried swapping out keyboards, tossing and rebuilding preferences, deleting and reinstalling ID, launching ID in a different user account -- problem persists.
This is _not_ a problem in the latest version of Illustrator.
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33 votes
Hello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign TeamC
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1 voteC
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This just started happening in ID 2023 on Ventura. Did not happen when I last exported a book in the exact same fashion 4 weeks ago.