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InDesign CC 2019, GPU enablement on Mac

InDesign CC 2019 14.0
macOS Mojave 10.14
Mac Pro 5.1 (mid 2012)
SAPPHIRE Radeon PULSE RX 580 8GB GDDR5

Photoshop CC GPU Performance - ok
Illustrator CC GPU Performance - ok
InDesign CC... GPU incompatible???
In addition, there are icon discolorations (only InDesign). Sometimes this effect occurs, sometimes not. The color of discoloration can be different.

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Closed: Fixed  ·  Abhinav Kaushik responded  · 

Based on our investigation we have categorized the issue that are being reported on this thread into three types:

1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
https://helpx.adobe.com/in/indesign/using/gpu_performance.html

3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
Please update your InDesign to the latest version to try out the fix

Note:
Since , this thread is mainly being tracked only for enable-ment of GPU functionality
Please report drawing related issue via other reported threads or new threads.

Show previous admin responses (5)
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  • Benjamin Gutzler commented  ·   ·  Report

    I just noticed that with InDesign 14.0.2 GPU support no longer works on a Mac Pro with AMD Radeon R9 280X. Up to ID 14.0.1 everything was fine.
    MacOS High Sierra 10.13.6 with last security update. Any hints about that?
    In Photoshop GPU is working.

  • Benjamin Chod commented  ·   ·  Report

    Adobe InDesign is the best possible application in the best of all possible worlds! So...
    • Quit complaining.
    • Keep the shekels flowing to San Jose.
    • Be happy that you're allowed to use Adobe AnyThing!

    So what if my Sapphire Pulse RX 580 with 8GB DDR exceeds Adobe's InDesign/Apple requirements?

    So what if my GPU card supports OpenCL 2.1 and OpenGL 4.5?

    So what if scrolling around my pages makes my images render like an Atari 8-bit display?

    It's ONLY $50/month!

    Honestly, after all this, I'm switching back to CS6. I've had enough. Thankfully I can Time Machine my way back to Sierra/High Sierra. Then I can use that monthly $50 and put it toward an "HiDPI Monitor."

  • MSo commented  ·   ·  Report

    Same issue.
    Photoshop CC GPU Performance - ok
    Illustrator CC GPU Performance - ok
    InDesign CC... GPU incompatible???

    macOS High Sierra
    Version 10.13.6 (17G5019)
    iMac (27 pouces, fin 2012)
    Processeur 3,2 GHz Intel Core i5
    Mémoire 8Go 1600 MHz DDR3
    Disque de démarrage Macintosh HD
    Graphisme NVIDIA GeForce GTX 675MX 1024 Mo

  • P Sama commented  ·   ·  Report

    Same issue. Mac Pro with AMD FirePro 300 no longer supported for GPU Performance, even though previous versions used it just fine. Also, InDesign CC 2019 is crawling on both my 8-core Mac Pro with 64 GB RAM and high spec 2017 MacBook Pro.

    This is tragic for Adobe.

  • Mads commented  ·   ·  Report

    MacBook Pro (15-inch, 2018)
    MacOS Mojave 10.14.3
    2,9 GHz Intel Core i9
    Radeon Pro Vega 20 4080 MB-grafik
    InDesign 14.0.1

    MENU: InDesign CC / preferences / GPU Performance...

    It says "Compatible GPU and Monitor detected" but the it is greyed out and unchecked - option to check mark is locked.

  • Tom commented  ·   ·  Report

    The standard Mac Pros AMD Radeon FirePro D300 ist also not compatible with InDesign CC 2019.
    (Mac OS Mojave/2560x1440 pixel Monitor)
    How can it be that InDesign is not compatible with a standard Mac Pro Configuration? Unbelievable.
    :-(((((

  • Anonymous commented  ·   ·  Report

    AMD Radeon FirePro D700, this is the specification.
    However, my system is also disabled in Indesign CC 2019.

  • Anonymous commented  ·   ·  Report

    I'm still on High Sierra, did the performance get better with Mojave? My MacBook Pro 2016 is really having a tough time with Indesign…

  • Anonymous commented  ·   ·  Report

    I'm having the same/simulair problem. Photoshop and Illustrator works good, even the 2018 version of InDesign still works. But InDesign CC 2019 says "Compatible GPU and Monitor not detected". Luckly I don't have the problem with the discoloration of icons.

  • [Deleted User] commented  ·   ·  Report

    I'm having the same issue, has anyone figure out what to do?

  • Jasper Levi commented  ·   ·  Report

    Same problem. Preferences indicate that my GPU and monitor are compatible, but options are greyed out...

  • Anonymous commented  ·   ·  Report

    It's very slow and jerky after the Mac OS 10.14 update.

  • Anonymous commented  ·   ·  Report

    Same issue here using Radeon 7950. Supported by Photoshop and Illustrator, but not InDesign. As a result, working with only a few pages heavy with transparencies brings my Mac to a crawl.

  • Mary commented  ·   ·  Report

    I updated to CC 2019 and the issue has been resolved.

  • JamesD commented  ·   ·  Report

    I just purchased a 2018 MacBook Pro with the 4GB AMD Radeon Pro 560X video card and 32 GB of RAM. InDesign's Preferences state that I DO HAVE a compatible video card for GPU Performance – but the checkbox to turn it on is grayed out. This is a brand new machine with very little beyond Adobe CC installed on it.

  • Mary commented  ·   ·  Report

    I updated my MacBook Pro to 10.13.5 and now it seems the GPU Performance in inDesign 2018 has been disabled. Wondering if it is related to the update? It still works in Illustrator and Photoshop.

    Thanks!

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