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JamesD

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  1. Indesign performance issue : Object movement

    14 votes

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    8 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.

    In the latest version of InDesign, Id 14.0.3
    We have fixed multiple scenarios where the movement of objects was found to be slow.

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    JamesD supported this idea  · 

  2. [ID-4216163]Display not properly refreshed

    21 votes

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    5 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

    JamesD supported this idea  · 

  3. InDesign CC 2019, GPU enablement on Mac

    44 votes

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    38 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Note:
    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

    An error occurred while saving the comment
    JamesD commented  · 

    I just purchased a 2018 MacBook Pro with the 4GB AMD Radeon Pro 560X video card and 32 GB of RAM. InDesign's Preferences state that I DO HAVE a compatible video card for GPU Performance – but the checkbox to turn it on is grayed out. This is a brand new machine with very little beyond Adobe CC installed on it.

    JamesD supported this idea  · 

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