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P Sama

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    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Note:
    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

    An error occurred while saving the comment
    P Sama commented  · 

    Same issue. Mac Pro with AMD FirePro 300 no longer supported for GPU Performance, even though previous versions used it just fine. Also, InDesign CC 2019 is crawling on both my 8-core Mac Pro with 64 GB RAM and high spec 2017 MacBook Pro.

    This is tragic for Adobe.

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