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Miguel de la Garza

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  1. 3 votes

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    Miguel de la Garza commented  · 

    What more information do they need to do something?

    NOTE: USING MY LAPTOP CLOSED CONNECTED TO A MONITOR

    Miguel de la Garza supported this idea  · 
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    Miguel de la Garza commented  · 

    I'M HAVING THE SAME PROBLEM, IM SICK OF IT! Also disappointed that its been more than a year and we still have the same issue, INDESIGN STALLS EVERY MINUTE.

  2. 44 votes

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    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Note:
    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

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    Miguel de la Garza commented  · 

    I have the same issue in a MacBook Pro 13 in 2017
    SS related: https://imgur.com/a/22SVbR2

    Miguel de la Garza supported this idea  · 

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