Skip to content

Anonymous

My feedback

1 result found

  1. 44 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Note:
    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

    An error occurred while saving the comment
    Anonymous commented  · 

    Mac Pro (Late 2013)
    Mojave 10.14.4
    Adobe InDesign CC 2019
    AMD FirePro D700 6GB X 2
    LG 4K Monitor
    I am experiencing the same error.

    "No compatible GPU and monitor detected."

    When can I use InDesign CC with GPU errors fixed?

    An error occurred while saving the comment
    Anonymous commented  · 

    AMD Radeon FirePro D700, this is the specification.
    However, my system is also disabled in Indesign CC 2019.

Feedback and Knowledge Base