Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. InCopy crashes while saving document or checking in

    InCopy 14.4, MacOS 10.14.4
    InCopy document crashes all the time while saving or checking in a document.
    The document contains a lot of comments and cross references to other documents.
    I have already tried to copy all content into a new document. This does not help.
    I cannot work further on the document, so I need assistance!

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. ID 14.0.2: Fonts menu STILL collapses while browsing through the list of fonts.

    Despite upgrading to ID 14.0.2, the same bug happens as described there: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/35736199-typekit-or-adobe-fonts-or-fonts-menu-collapses-w

    The bug happens with my personnal font collection. So far I haven't used TypeKit. I'm using FontXplorer 6.0.6. Last High Sierra version on a iMac 3,1 Ghz Late 2011.

    On top of that, the font selection tool skips some fonts while browsing the fontlist.

    This is an ABSOLUTE nightmare.

    Thanks for your help.

    Regards.

    1 vote
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  3. InCopy becomes very slow when a cross-linked document is closed

    InCopy 14.4, MacOS Mojave 10.14.4
    I work on an InCopy document that was assigned to me from InDesign. I want to create a cross reference to another document. Hereto I open that document, check out the content, switch back to my working document and create the references.
    After this I close the referred document and this freezes InCopy. What I see is that the CC-synchronization starts to blink constantly in my top bar. Every mouse click or cursor movement takes appr. 45 seconds to take effect.
    This is unworkable.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Text selection selects whole document AND cursor jumps to top of document after saving

    InCopy 14.0. MacOs Mojave 10.14.4
    I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
    After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts…

    1 vote
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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  5. File Info box does not displaying

    File Info box does not display on screen. It can be escaped or the default OK chosen, but all other operations are locked out so you cannot find it. Operating InDesign 14.0.2 on macOS 10.14.4 using a secondary monitor LG Ultra HD Display 30.5 inch.

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  6. Shadow Effects Washing Out Image

    I am using InDesign 14.0.2 on a Mac with Mojave 10.14.3.

    When trying to add a drop shadow or inner shadow, the image gets washed out. I've provided screenshots that show the image with and without effects.

    My supervisor also noticed this on her computer. I believe she is on High Sierra and CC2019 but I don't know if it is up-to-date on her machine.

    1 vote
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    1 comment  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  7. basislijn tekst toch verschoven

    Tekst vast op basislijn – pagina 1, pagina 2 identiek contouren gemaakt
    PDF gemaakt en tekst schuift onder de basislijn vandaan (onderaan).
    Contouren gaat wel goed. Verschillende lettertypes geprobeerd

    1 vote
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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  8. TEXT EDIT

    When I try to edit text I now always have to double click on text box twice as the first time doesn't work. This is incredibly frustrating and time consuming. I have tried all of the suggestions on the adobe forums including re-installing and turning off type contextual controls but nothing works. A separate issue that has come up is my InDesign keeps crashing when i try to add rows to a table.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  9. Publish online doesn't work after update the 14.0.2x64 versio

    After updated the 14.0.2 x 64 versio, the publish online doesn't work.

    I was Sign out and Sign in my Adobe Creative Cloud account, but stiil don't work.

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  10. A informação inserida no Separador, em: Opções de Nota de Rodapé, formatação da Nota de Rodapé, Separador, não funciona

    A informação inserida no Separador, em: Opções de Nota de Rodapé, formatação da Nota de Rodapé, Separador, não funciona, não aplica, mesmo confirmando com o botão Ok.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  11. When relinking multiple files Skip causes a cancel, not a skip

    Version of Adobe InDesign, InCopy or InDesign Server
    14.0.2.324

    Steps to reproduce the issues
    1. Select multiple files in the Links panel.
    2. Click the Relink button.
    3. Click on the Skip button at the bottom of the dialogue

    Expected result
    The current file is skipped an I can continue to relink other files selected

    Actual result
    The relink process is canceled

    There is already a Cancel button so the Skip button should provide a different result. It seems intuitive that Skip means Skip this file, but continue with the other selected files.

    Test file, screenshot, video or GIF capturing…

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  12. Command-Tab doesn't switch to Indesign document

    I use Command-Tab constantly on MacOS to switch between Indesign and other open apps on my system. In ID2019, when I use the shortcut to switch back to ID from another app, it no longer consistently brings the frontmost open ID document into focus. Instead what happens is the palettes will come in to view but the frontmost window of the app I'm switching from is still on top of the open ID file. This doesn't happen all the time, but when it does it's very annoying. I am most often switching between ID and Acrobat Pro or Google Chrome…

    1 vote
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. hypen text

    In french, in compound words (like Pyrénées-Orientales) wraping mst be made only after the hypen. Wehn I use wrapping, InDesign wrap the word (for exemple Pyrénées-Orien-tales). Is it possible to have the choise, in the wrapping parameters, not to cut the compound words?
    I use InDesign 14;0;2 on Windows 7.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  15. CC Library after last update now puts white box around all graphics

    After the latest update, when I use my library to place a logo on a page in InDesign, it now almost looks like a white background PNG instead of the logo without any background. Running into printing issues with white boxes around all of our CC Library Graphics.

    1 vote
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    1 comment  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  16. Keyboard commands do not respond in document until text field is selected

    Indesign 14.0.2 x64
    Windows 10

    After opening any document, the keyboard does not work. Print, open, and quick key selections for tool will not register until I select the ​type tool with the mouse, and click on a text field so that the cursor appears.

    I then have to click on the selection black arrow tool for any keys to start working. I use mainly quick key shortcuts and commands all day, so this occurs every new document opened.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please try clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  17. panels / windows won't open, InDesign doesn't launch 80% of the time

    Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

    But this is the part that really bothers me: When it finally does open properly and loads a document, many of…

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  18. Indesign crashes every time opening in Mojave 10.14.4.

    Indesign crashes every time opening in Mojave 10.14.4.

    I tried uninstalling and re-installing, nothing works. Is there a fix?

    This problem is causing work deadlines to fail.

    Is there a way to completely erase all traces of Indesign CC 2019 from my Mac and start fresh?

    Here is the crash report attached as a text file.

    1 vote
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    4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  19. illustrator art resizes with new Content aware fit feature

    With the new Content Aware Fit feature Illustrator art from documents in a previous version of Indesign come in resized in the box. Therefore all legacy indd documents have Illustrator art that resized.

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  20. roman punctuation

    It would be great if InDesign had a Roman punctuation (hanging punctuation) option similar to Illustrator, where it was set with a toggle. The optical alignment in Story is useful; however, the Illustrator implementation of hanging punctuation is useful in many situations, too.

    1 vote
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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