Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. datamerge crashes after updating placeholder

    The Crash happened after selecting the word between the data merge tags << WORD >> and then clicking on the placeholder name in the data merge panel. I had to do that to update a datamerge placeholder that lost its link to its source after converting the document back from cc18 to cc17.
    After relinking the data merge document, some of its tags still worked throughout the document and some didnt.

    2 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. Ignore All not working in spell check

    When using the spell check, the "Ignore All" feature no longer appears to work. When spell checking a long document this is a pain and it's really easy to miss something that is actually wrong.

    This seems to be a fairly recent thing as it did used to work. Using the latest version of InDesign.

    7 votes
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    11 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  3. Error Message "you cannot reverse this change with the edit > undo command".

    This comes up continuously. The only way you can dispose of it is by shutting the program down. Apparently I am not the only person, as it been reported before. See the Adobe forum the same problem - forums.adobe.com/thread/2292990

    This makes it an official problem not exclusive to my experience.

    Do we have fix???

    David

    5 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  4. publish online

    Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.


    1. Indesign CC 2018 13.1.0 x64 Windows

    2. Click "publish online" from INDD or IDML file

    3. URL from the "publish online" command.

    4. Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.

    3 votes
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    6 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  5. indesign crashes very regularly

    Indesign crashes very often these days giving this message [/Development/siriusr11/external/dva/adobe/dvaui/ui/src/OS_UI.cpp-4645], but not autosaving. It seems to happen at different times, can't pinpoint why it does

    14 votes
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    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.

    If you still face a crash issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )

    Also, start a new thread providing the necessary information to reproduce the crash and send the
    information to santalwa@adobe.com as well.

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  6. Performance GPU

    Issue at hand. The latest InDesign and Illustrator have poor GPU performance. All of my fonts and graphics are "blurry" and Pixlelated. No one has called me back, and am pretty disappointed.

    My case no. ADB-1524437-B1P3

    3 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Changes are not tracked when you copy and paste text from more than one cell into a table


    1. This exists in all version of InDesign and InCopy.


    2. To reproduce (see corresponding images):


    a) Create a new document with a table filled with text and in InCopy set it to tr.ack changes.

    b.) Copy the contents of at least two cells.

    c.) Paste the contents into different cells.

    d.) Initially these changes will be showed as tracked in story/galley view.

    e.) When the document is saved and the reopened these changes are no longer tracked.


    1. The expected result is that the changes should remain tracked after the document is saved and reopened.

    3 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  8. master override

    Applied master pages (spread) to all pages which includes a table along page edges for navigation. On a normal page when I attempt to override by Ctrl+Shift click the edge table from the master element to override, Indesign hangs or crashes and prompts a crash report. Only happening on the left side page of the spreads for some reason???

    The subsequent launch of the program also crashes, I assume because it attempts to resume. Using the recovered version will not launch either. Must remove recovery data.

    2 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  9. gabarit

    je ne peux plus changer le gabarit d'une page

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  10. Dotted line looks pixelated in pdf

    When I export a Indesign file to pdf that has lines in it with japanese dot style, the dots appear pixelated in the pdf. But only the dots on a straight line, the dots in the rounded corner (see attached screenshots) look good, as do the dots on a circle line.

    When I print the file they look good. But as I need to show this document on screen as well it has to look good on screen too.

    Could you please fix this?

    8 votes
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. Discretionary Line Break doesn't work in CC 2018

    In InDesign CC 2018, text won't automatically break where a Discretionary Line Break is inserted—such as after an Em-dash. This feature worked in InDesign CS6.

    4 votes
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  12. Paragraph styles alignment won't set

    I am unable to change the paragraph alignment in existing paragraph styles. it stays on "left" no matter what i select. there are no associated styles it just won't let me change it.

    3 votes
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    4 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  13. Problem with deleting placed pdf file

    Indesign cc 13.1.076
    Question: Open indesign, open previously named and saved blank document, put multiple pdf documents on the desktop (link method), put two pages of pdf document into groups or not grouped into pages, flip pages Pdf document, print document. Press del to delete the pdf file. At this time, the indesign cc will crash. After the crash, restart indesign cc and repeat the operation. The probability of crash is much smaller.
    This problem has always existed since 13.0,

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  14. InDesign application does not render correctly upon program launch in Windows 10

    When launching InDesign in Windows 10, the window renders with missing icons, input boxes (eg: coordinates and size boxes) and backgrounds. When a new document is opened and it launches, random graphics from the document also are displayed.

    Please see attached image for example. I am able to reproduce. Each time, the window must be moved or hovered over by mouse to fix.

    This has been going on since upgrading from CS6 to CC from CC 2017 to CC 2018 (current) in Windows 10. Please let me know if you require details of my hardware or software specifications.

    1 vote
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  15. InCopy Assignments Updates Crash InDesign

    I have an InDesign book file housing several InDesign files that are news page documents with InCopy assignments. When I open the .indd files from the .indb file and a story has been updated (update links dialogue) when I click on "update links" InDesign crashes. I've clicked "don't update links" and it doesn't crash. However, when I go to the page that needs updating and I click update in the assignments panel, InDesign crashes.
    This all happened before and after I reset my InDesign preferences.

    4 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  16. indesign cc2018 - IDML EXPORT INCORRECTLY

    indesign cc2018 - IDML EXPORT INCORRECTLY
    Some paragraph and text format was changed

    3 votes
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    under review  ·  0 comments  ·  Idml Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. Stroke Alignment Changes Shape Size

    InDesign 13.0.1

    Steps to Reproduce:
    1. Create a shape (Rectangle, Circle, Polygon)
    2. Add stroke to shape
    3. Change stroke alignment

    Expected Result:
    - Stroke changes alignment to what the user set (inside, outside, centered).

    Actual Result:
    - Shape size (and bounding box) change, while stroke remains aligned inside the bounding box.

    2 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The stroke is always shown inside the bounding box for all three types of stroke alignments. But if you check the size of the object, it will be different for different stroke alignments.
    For example, if you have a square of 100 pt x 100 pt with a 20 pt stroke weight aligned to Center, its W & H = 120 pt. Similarly for the same square, if the stroke is aligned to Inside, its W & H = 100 pt while for stroke aligned to Outside, its W & H = 140 pt.

    This is how it has been designed.

  18. Index Entry Crash

    Working in InDesign CC 2018. Revising a single chapter of 1300+ page book. InDesign CC 2018 crashes every time I try to create a new index entry. I've installed the BugFxes for Mac, deleted preferences, restarted machine, etc. Trying to create new index entry crashes each chapter even when working in each chapter individually. InDesign CC 2017 did not have this problem. Any assistance or suggestions are appreciated.

    3 votes
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    8 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  19. Issue with images not showing when searching in InDesign

    High Sierra InDesign 13.1 NAS File Server

    When trying to search my artwork folder (called Color Art) for items containign the word "steak" on my NAS to place an image in InDesign it comes up as if it was empty. If I then leave InDesign and do a search the "steak" images appear. Not having this search function has been crippling to my dept. eating up all sorts of time.

    2 votes
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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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