Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
1027 results found
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Activating Font
My Indesign will randomly start trying to activate source sans pro fonts and will not ever finish activating. I can't cancel it, I can't go online to adobe fonts and decative and then active because it says there is a conflict. Because it's syncing it won't export any of my files until it's done ... and it's never done. The only way I get it to work is to force quit Indesign and it will work until it randomly starts trying to activate it again and the cycle repeats.
5 votes -
file menu
Menu/File dropdown not working. When I try to Save as, Export or Print from the menu, nothing happens. Shortcut keys work, but seemingly nothing in the dropdown. I am using the latest version of Indesign and Apple OS
5 votes -
Spinning wheel keeps running make program not responding
When starting up InDesign 2020 (15.0.3) it runs a ok for a couple of minutes, then the spinning wheel comes on/off randomly. When on its impossible to use the program.
Its the program CEP Html Engine causing the problem. A lot of instances is started up (se attached image). Tried to debug the problem and found that its the file cef.pak (in CEP Program folder) that’s the problem. When removing this, everything is fine except that the startup popup is missing.5 votes -
Adobe InDesign 15.0.2 x64 too slow when opening two or more InDesign documents
Adobe InDesign 15.0.2 x64 is too slow, when opening two or more InDesign documents.
I work with Windows 10 Enterprise, version 1803
Previously, I could open two or more InDesign documents without noticing any delays.
5 votes -
Version 15.0.2 - Duplicate folder saving to desktop
After moving a packaged folder from the desktop, if I go back to edit the file it creates a duplicate folder to the desktop with only the contents of Document fonts (which does not include all fonts). Definitely a concern of saving over existing data.
5 votes -
blacked out images with no broken links
InDesign ver 15.0.1
I have a file that displayed all linked images correctly this morning. 90% of the images are linked from my desktop, which is also where the InDesign file is located. 2 of the linked images are from a network cloud server.After disconnecting from the server and then reopening the file, all linked files appear to have broken links. However when, checking the Links panel, only the images that were linked from the server are broken. This makes sense except that all linked images populate the document as either a gray box or a solid black box.
…
5 votes -
indesign cursor lag
My cursor is lagging while passing over portions of the Layers Panel specifically.
I'm working on a Macbook Pro, with a BenQ GW2765 external monitor.
The issue only happens while InDesign is on the external monitor, and it works fine while on the macbook pro.
I've attached a video sample of the issue in action.5 votesWe have identified that this occurs when you connect your Macbook Pro with an external monitor using the older, obsolete Apple adapter.
On using the newer, updated model of the Apple adapter, this issue does not occur. Many of our users have confirmed this.
Please share what hardware you’re using to connect the external monitor to your MBP.
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Adobe InDesign team -
InDesign doesn't display files or any kind of Interface I can work with.
InDesign doesn't display the files I want to work on.
InDesign Version I use is 14.0.2
Steps to reproduce:
Open InDesign by clicking on the app icon or double click an InDesign file, none works.
Expected result: To see the file I want to open and be able to work on it.
Actual result: InDesign window seems hidden and doesn't display my file which means I can't edit it.
I tried to clear preferences & cache but there's no InDesign file in the cache folder.5 votes -
Indesign causes screen to enter a strobe flicker effect and no choice but to shut down
Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.
It happened around 5 times in the space of an hour and then won't happen for weeks.
iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon…
5 votesThis issue has been fixed by upgrading to MacOS Catalina . Various Illustrator users have confirmed that on upgrading their macOS issue is fixed.
(https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38111224-illustrator-2019-gltches-out-video-card-in-macs-wi)Please comment on this thread, if this issue is fixed in Catalina (10.15.1)
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Command-Tab doesn't switch to Indesign document
I use Command-Tab constantly on MacOS to switch between Indesign and other open apps on my system. In ID2019, when I use the shortcut to switch back to ID from another app, it no longer consistently brings the frontmost open ID document into focus. Instead what happens is the palettes will come in to view but the frontmost window of the app I'm switching from is still on top of the open ID file. This doesn't happen all the time, but when it does it's very annoying. I am most often switching between ID and Acrobat Pro or Google Chrome…
5 votes -
spinning ball every minute
InDesign CC 13.1
When using InDesign, doesn't matter which file, or file size, every minute on the minute I encounter a spinning ball for 10 seconds.I use InDesign for a majority of my work, so there is almost an hour of work time lost each day.
5 votesHello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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Lock files not synced via google drive
We have an issue where one user opens an indesign file and a lock file is created. When on a standard file server, a second user tries to open the file and is told its locked by user x and they cannot open the file. With google file stream, user 1 opens the file and a lock file is generated and synced, user 2 has that lock file synced locally so its visible, but they can still open the file and get no lock warnings. Has anyone else found this and found a solution
5 votes -
Copy/Paste of image/graphic blocks very slow
Adobe InDesign CC 13.1 on Sierra
The copy and paste of graphic blocks in the same doc is very slow. When there is not a large number of links, it is pretty ok BUT when adding a lot of new picture links, the wheel keeps turning during ca. 10/15 seconds after each copy and paste of a graphic block also.The temporary solution is to change the name of the image folder so to disable the dynamic links to pictures. But not ideal.
5 votes -
Cross Referencing Annoyance. Bang Head. Repeat.
For the love of god fix the cross-referencing slowdown! It literally makes working in multiple documents impossible because the cursor just locks up. This has been a bug for almost a decade. What's the deal?
5 votes -
Performance GPU
Issue at hand. The latest InDesign and Illustrator have poor GPU performance. All of my fonts and graphics are "blurry" and Pixlelated. No one has called me back, and am pretty disappointed.
My case no. ADB-1524437-B1P3
5 votes -
images pixelated when rotated
When I place an image into InDesign it imports high res, but when the image is rotated, it becomes severely pixelated. Even when the image rotation is a small degree - just a few degrees even. The image preview becomes distorted severly and changes distortion with every degree of rotation. I should mention that I am a professional graphic designer with over 20 years of experience so I have tried all of the obvious fixes - switched view to "overprint preview", set display performance to "High Quality", deleted preferences.. I have done everything imaginable. Running a machine with 3 GB…
5 votes -
high cpu usage indesign
I am periodically experiencing high CPU usage with InDesign 13.0 x64 on Windows 10. The CPU remains high even while not actively using InDesign and doesn't stop until I quit and relaunch the application. This issue only started happening within the past few weeks, probably after the most recent update.
I'm attaching a screenshot from the Task Manager showing 50% CPU consumption. Please note that my laptop is quad-core. That means InDesign is fully consuming 2 CPUs (4 threads) continuously.
5 votes -
Recent file panel
When Indesign first opens, the time stamp on the recent file is not correct. Some of the files are marked "in an hour" as when they were opened. Others are just marked as 4 hours ago.
The normal keyboard shortcut for hide does not work either on this screen.
Indesign CC 2017.1 release 12.1.0.56 build
5 votes -
beachballs
Beach balls, beach balls and beach balls and wait for the next move in indesign. We do not find a solution to this problem on the Internet. Can Adobe solve this?
5 votesHello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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Constantly forgetting Workspace setting
InDesign 20.1, as well as pretty much every version since 2019 continually forget my WorkSpace setting, so that when I boot ID, it randomly thinks I'm new, and so it loads the annoying popups and product tours and the almost ubiquitous blue alert at the bottom helping me with saving my settings.
Fix this.
4 votes
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