Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
1057 results found
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shortcut presets resets to default
Several people in our team have the problem.
That every time we restart InDesign CC23 (18.5) the shortcut set is reset to default. the saved shortcut set is still availlable but we have to select it again.We work on MacOS 13.6 with Apple M1 Chips.
Thanks and regards
Dominique5 votes -
High Cpu Usage indesign 2021-2022-2023-2024 versions...
Hello, unfortunately I have this problem too, it constantly uses 30% of the processor when idle, I tried everything, but the problem is completely related to the new indesign versions. Adobe has not made a fix on this issue yet, when will you fix it, Adobe?
I never experienced this problem in old versions. This problem is valid for 2021-2022-2023-2024 versions.
I tested by installing all Indesign versions on my computer and found that the only problematic versions were versions 2021 and above.
From the attached images, you can see the CPU usage of the 2020 version and the 2021…
5 votes -
Slow performance, only using 100% of one logical processor
Since the update in March, InDesign (v 18.2.1 x64) runs extremely slow on my Windows 11 laptop. Never experienced such delays before. I have 16GB RAM and a AMD Ryzen 7 5700U with Radeon Graphics processor. InDesign appears to only use one of the sixteen logical processors and it slows down my entire system. Overall processor use may only be 34%, but the system is slowed down to the point where the mouse pointer doesn't even move.
5 votes -
Running very slow
InDesign CC 2023: no matter what settings (I.e. how many times I change the display performance to fast or turn off a lot of features) there is still a 5-7 second delay on every single keystroke, every cursor movement, every selection, etc. etc. That is, if it doesn't just freeze altogether. My document is only 21 pages with minimal text and the images shouldn't be displayed at full resolution anyway, so there's no reason it should be this laggy. No other adobe program has this problem for me at the moment. I've uninstalled and reinstalled the program, that didn't work.…
5 votes -
tool bars
Tool bars do not appear when opening InDesign 18.0 CC 2023. I have to go to Window, turn on Show Application Frame, then flip that off to have my tool bars visible. This is the case in Photoshop and Illustrator 2023
5 votes -
High CPU use with version 17.1
This has already been posted for 17.0 by another user. I installed 17.1 yesterday, because I needed to open a specific file and compared to the 14.0.3 which I use all the time, the 17.1 uses 1/4 of CPU power after start while no document is opened and it actually does nothing. This remains for several minutes, then goes down to 0. The attached picture shows that both versions are running (no files open).
5 votes -
Shortcuts register/work without modifier key
You can enter one letter, number, and symbol to keyboard shortcuts for Style Options.
The characters you typed are not displayed, but starting with InDesign 2020(15), it will act as a shortcut.
This should be disabled.
Prior to InDesign 2019(14), registration did not work.
Common for Mac and Windows version.5 votes -
Background Task menu thingy keeps spinning
Though all Background Tasks are completed, an annoying blue circle keeps spinning in the menu bar.
5 votes -
Activating Font
My Indesign will randomly start trying to activate source sans pro fonts and will not ever finish activating. I can't cancel it, I can't go online to adobe fonts and decative and then active because it says there is a conflict. Because it's syncing it won't export any of my files until it's done ... and it's never done. The only way I get it to work is to force quit Indesign and it will work until it randomly starts trying to activate it again and the cycle repeats.
5 votes -
file menu
Menu/File dropdown not working. When I try to Save as, Export or Print from the menu, nothing happens. Shortcut keys work, but seemingly nothing in the dropdown. I am using the latest version of Indesign and Apple OS
5 votes -
Adobe InDesign 15.0.2 x64 too slow when opening two or more InDesign documents
Adobe InDesign 15.0.2 x64 is too slow, when opening two or more InDesign documents.
I work with Windows 10 Enterprise, version 1803
Previously, I could open two or more InDesign documents without noticing any delays.
5 votes -
Version 15.0.2 - Duplicate folder saving to desktop
After moving a packaged folder from the desktop, if I go back to edit the file it creates a duplicate folder to the desktop with only the contents of Document fonts (which does not include all fonts). Definitely a concern of saving over existing data.
5 votes -
Major performance issues in 15.0.2 with multiple large documents open
I'm on a Windows laptop with a Core i7, 16 gb of ram and a dedicated GPU. Up until the 15.0.2 update there was some hitching and slowdown with these large files (and I noticed a weird bug where hitting T to use the Type tool doesn't actually change the tool) but now editing text can take up to 10 minutes with more than one file open. I can't make a screencast at the moment since I had to reinstall 15.0.1 to complete the project on time but the filesize we're talking about is 50-75mb, ~60 pages or so with…
5 votes -
blacked out images with no broken links
InDesign ver 15.0.1
I have a file that displayed all linked images correctly this morning. 90% of the images are linked from my desktop, which is also where the InDesign file is located. 2 of the linked images are from a network cloud server.After disconnecting from the server and then reopening the file, all linked files appear to have broken links. However when, checking the Links panel, only the images that were linked from the server are broken. This makes sense except that all linked images populate the document as either a gray box or a solid black box.
…
5 votes -
indesign cursor lag
My cursor is lagging while passing over portions of the Layers Panel specifically.
I'm working on a Macbook Pro, with a BenQ GW2765 external monitor.
The issue only happens while InDesign is on the external monitor, and it works fine while on the macbook pro.
I've attached a video sample of the issue in action.5 votesWe have identified that this occurs when you connect your Macbook Pro with an external monitor using the older, obsolete Apple adapter.
On using the newer, updated model of the Apple adapter, this issue does not occur. Many of our users have confirmed this.
Please share what hardware you’re using to connect the external monitor to your MBP.
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Adobe InDesign team -
InDesign doesn't display files or any kind of Interface I can work with.
InDesign doesn't display the files I want to work on.
InDesign Version I use is 14.0.2
Steps to reproduce:
Open InDesign by clicking on the app icon or double click an InDesign file, none works.
Expected result: To see the file I want to open and be able to work on it.
Actual result: InDesign window seems hidden and doesn't display my file which means I can't edit it.
I tried to clear preferences & cache but there's no InDesign file in the cache folder.5 votes -
Indesign causes screen to enter a strobe flicker effect and no choice but to shut down
Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.
It happened around 5 times in the space of an hour and then won't happen for weeks.
iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon…
5 votesThis issue has been fixed by upgrading to MacOS Catalina . Various Illustrator users have confirmed that on upgrading their macOS issue is fixed.
(https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38111224-illustrator-2019-gltches-out-video-card-in-macs-wi)Please comment on this thread, if this issue is fixed in Catalina (10.15.1)
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Command-Tab doesn't switch to Indesign document
I use Command-Tab constantly on MacOS to switch between Indesign and other open apps on my system. In ID2019, when I use the shortcut to switch back to ID from another app, it no longer consistently brings the frontmost open ID document into focus. Instead what happens is the palettes will come in to view but the frontmost window of the app I'm switching from is still on top of the open ID file. This doesn't happen all the time, but when it does it's very annoying. I am most often switching between ID and Acrobat Pro or Google Chrome…
5 votes -
spinning ball every minute
InDesign CC 13.1
When using InDesign, doesn't matter which file, or file size, every minute on the minute I encounter a spinning ball for 10 seconds.I use InDesign for a majority of my work, so there is almost an hour of work time lost each day.
5 votesHello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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Lock files not synced via google drive
We have an issue where one user opens an indesign file and a lock file is created. When on a standard file server, a second user tries to open the file and is told its locked by user x and they cannot open the file. With google file stream, user 1 opens the file and a lock file is generated and synced, user 2 has that lock file synced locally so its visible, but they can still open the file and get no lock warnings. Has anyone else found this and found a solution
5 votes
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