278 results found

1. Loading issues with new document uploads on Publish Online

   All of the documents that I try to upload on Publish Online today are not loading correctly

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2. Endnotes in ePub use identical id's where an id should be Unique

   When InDesign 18.0 and earlier versions make a reflowable ePub, the endnotes cause the file to be rejected when checked by https://www.ebookit.com/tools/bp/Bo/eBookIt/epub-validator. The reason: each endnote reference is embedded in a span with an id twice, and the name or identifier of that id is the same. In HTML (which is the construct of an ePub) each id should be unique. You cannot have a HTML file with two elements with the same id-name. The next line can be found at the endnote reference, but a similar thing coccurs on the backlink, back from the endnote text to the reference.

   <span id="endnote-002-backlink"><a href="Naamloos-1.xhtml#endnote-002"><span id="endnote-002-backlink">2</span></a></span>

   So in order to end up with an ePub that gets approved, I need to remove or rename one of the spans. This is something that needs to be fixed. I can't imagine why this error hasn't been mentioned earlier. The links back and forth do work, but this HTML/ePub is really not what it is supposed to be. For each endnote I have to make two corrections.

   When InDesign 18.0 and earlier versions make a reflowable ePub, the endnotes cause the file to be rejected when checked by https://www.ebookit.com/tools/bp/Bo/eBookIt/epub-validator. The reason: each endnote reference is embedded in a span with an id twice, and the name or identifier of that id is the same. In HTML (which is the construct of an ePub) each id should be unique. You cannot have a HTML file with two elements with the same id-name. The next line can be found at the endnote reference, but a similar thing coccurs on the backlink, back from the endnote text to the… more

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

   Please update to this version of InDesign to get the fix.

   --

   Adobe InDesign team

3. EPUB – Endnote backlink issues for INDB files

   When exporting EPUB 3.0 (and 2.01) from an InDesign(2022, version 17.4) book file, endnotes only link in the first chapter where they are found. Subsequent chapters reveal <a> tags with empty href attributes.
   Backlinks are required by virtually all ebook publishers. For academic books, endnotes are essential and the request for EPUB formats is only increasing.

   So far Adobe Car's response: "Currently, we do not have a workaround for this issue other than creating a single document instead of book or manually modifying backlink in the exported EPUB file." This isn't acceptable or even always possible.

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

   Please update to this version of InDesign to get the fix.

   --

   Adobe InDesign team

4. You do not have access to Publish Online service.

   I've been making interactive documents to be shared via the Publish Online function. Suddenly I'm getting the message: 'You do not have access to Publish Online service.' What's going on? I need to be able to share my work.

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5. animated gif

   The animated gif in attachment does not animate in InDesign or when part of a published ebook. I used the Mac iBook to view it.

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6. Publish Online Effects Not Displaying

   I've published my document online, and when I do the image overlay isn't showing. It just shows my color block, but not the image below.

   It displays properly in the thumbnail preview though. See attachment for behavior issues.

   How do I resolve this?

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7. Publish online - embedded videos no longer playing in Chrome

   Have created an InDes file with embedded videos that I published online. Up until recently, all the videos have been playing in Chrome fine, however now they don't play. It loads the video, but when I click the play arrow, nothing happens. I can scrub through the video with the video controller, but not play it. The videos play fine on Safari.

   If I set the videos to autoplay, they do, however there is no way to pause or stop them, so it doesn't work when there are multiple videos on one page.

   This is a recent thing, last year we published a similar file with no video problems.

   Link to a test page from the file:
   https://indd.adobe.com/view/2fe91109-72f2-4463-86e7-37c9d7017422

   • videos are MP4
   • All videos are 940x540 so not huge files
   • not working on Chrome but is working on Safari
   • Can scrub through the videos on Chrome, but they just won't play.

   Additionally, when I try to play the videos in the InDesign sample publish online doc, they don't play either:
   https://indd.adobe.com/view/e7718b9a-4518-4bda-9efe-9df4d60cb3b3

   Have created an InDes file with embedded videos that I published online. Up until recently, all the videos have been playing in Chrome fine, however now they don't play. It loads the video, but when I click the play arrow, nothing happens. I can scrub through the video with the video controller, but not play it. The videos play fine on Safari.

   If I set the videos to autoplay, they do, however there is no way to pause or stop them, so it doesn't work when there are multiple videos on one page.

   This is a recent thing, last year… more

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8. Publish Online download PDF kills buttons/interactivity

   Steps to reproduce: post a Publish Online document, then click to download a PDF.
   
   Expected result: all buttons and interactivity would remain.
   Actual result: all buttons disappear and all interactivity is lost. Occurs in both Chrome and Safari, on desktop and handhelds.
   Using ID 13.1 on Mac High Sierra.

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9. Images pixelated when published online, if the frame is scaled

   Images inside scaled frames can be pixelated when published. It looks like the frame scaling is applied to the resolution i.e. a 10% scaled frame will have 10% of the desired resolution. Reproducible if 'Adjust scaling percentage' preference is set. Setting a higher export resolution in the 'Publish Online' dialogue doesn't fix it.

   InDesign CC 2018, probably older versions with Publish online.

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10. thumbnail publish online

    Publish online thumbnails extend off the right hand side of the browser window and cover the button for forward navigation through the thumbails. This means that the only way to navigate to the desired page is by clicking through page by page, or by resizing the browser window and clicking quickly before the thumbnails have time to respond and cover the button.

    I don't know if this is a bug since it's my first time using publish online but if it isn't, there certainly needs to be a better way to navigate through a long document, like a book. For instance scrolling quickly, page number field to jump to, or just thumbnails that don't cover their own navigation buttons.

    This issue exists in both Chrome and Safari and is not unique to my published document. I've tried with other publicly available documents and the viewer has the same issue.

    DEVICE: MacBook Pro (16-inch, 2021)
    BROWSER: Chrome, Safari

    Publish online thumbnails extend off the right hand side of the browser window and cover the button for forward navigation through the thumbails. This means that the only way to navigate to the desired page is by clicking through page by page, or by resizing the browser window and clicking quickly before the thumbnails have time to respond and cover the button.

    I don't know if this is a bug since it's my first time using publish online but if it isn't, there certainly needs to be a better way to navigate through a long document, like a book. For… more

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11. Some hyperlinks/cross-references lost in HTML export

    When exporting a document containing hyperlinks and/or cross-references to HTML, some hyperlinks are lost.

    See the screenshot of an example InDesign document attached. (This is an anonymised excerpt from a much larger document.) The index item at the bottom contains cross-references to numbered/lettered paragraphs in the text above.

    In the actual HTML output files from both InDesign 2020 and 2021, some of those cross-references have not been correctly converted into hyperlinks. (Compare the links in the expected HTML output file.)

    Ugly workaround: insert extra characters immediately before and after each distinct hyperlink/cross-reference. In the actual 'bookended links' HTML file you can see that I have inserted a $-sign before/after each hyperlink, and the links have been exported correctly. The $-sign can then be removed by search/replace in a text editor to produce the correct HTML (this is how the expected HTML file was created).

    When it happens in a document, it happens consistently: the same hyperlinks are lost each time – but within the document there seems to be no pattern to the links that stick and the links that disappear once exported.

    This example has been tested in InDesign 16.4 x64 and 15.1.4 x64 on Windows 10 and 16.3.2 on macOS Big Sur and the results are the same in each.

    When exporting a document containing hyperlinks and/or cross-references to HTML, some hyperlinks are lost.

    See the screenshot of an example InDesign document attached. (This is an anonymised excerpt from a much larger document.) The index item at the bottom contains cross-references to numbered/lettered paragraphs in the text above.

    In the actual HTML output files from both InDesign 2020 and 2021, some of those cross-references have not been correctly converted into hyperlinks. (Compare the links in the expected HTML output file.)

    Ugly workaround: insert extra characters immediately before and after each distinct hyperlink/cross-reference. In the actual 'bookended links' HTML file you… more

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12. "You don't have access to Publish Online Dashboard" error

    Hello!

    I've been using Publish Online to make presentations for clients, and today I got a weird problem:

    Every time I try to publish, it says to check my connection (which is fine).
    And when I try to go to Publish Online Dashboard, it says that I don't have access to it, which I should have as I'm paying for Adobe.

    Does anyone knows how to fix this? I've seen the problem here on the blog, but I never saw the "How to solve it".

    Thank you

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13. Publish Online not available!

    On selecting File/Publish Online, a pop-up informs me that "You cannot use this function at this time. Please check your internet connection". Internet is working and I am signed in to CC

    Version: InDesign 15.1.3

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14. publish online

    I have used Publish Online many times in the past. I am trying to locate an older document that I published two years ago. When I click on the previous link, I receive a 404 message.

    So, I attempted to publish it again directly from InDesign, but the function sent an error unable to complete message.

    So, I tried to access the publish dashboard, and then I receive a "You Do Not have access to Publish Online service."

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15. publish

    Latest version of ID...

    A MP3 file placed into ID with On page load selected in the media panel and placed anywhere in the layers panel, or even alone on a page with no other objects, audio does not play On Page Load when exported to Publish Online, plays fine if you create a button and have that button play the file though.

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    Under Review  ·  Abhinav Kaushik responded

    Thank You for reporting the issue.
    We are currently reviewing it.

    -Adobe InDesign

16. Embedded Publish Online doc fails in Firefox

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And also please advise with any workaround.

    Thank you.

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And… more

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Issue is now fixed.
    Thank you for your patience all this while.

    -Abhinav Kaushik
    InDesign Team

17. Publish Online Dashboard empty

    My Publish Online Dashboard doesn't show any of my publications (the section "Document Trends" remains totally empy after I publish or update a document. Though I manage to push the documents online and the share-link URLs do work.

    Thx in advance for your concern

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18. interactive button

    I can't get the interactive button working on Epub preview, Epub export, or publish online. Either to activate an animation or the different appearances.

    I've try reinstalling indesign CC 2018, and it till won't work.

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19. publish online

    Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.

    1. Indesign CC 2018 13.1.0 x64 Windows
    2. Click "publish online" from INDD or IDML file
    3. URL from the "publish online" command.
    4. Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.

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20. I am using InDesign CC 2017 on my laptop (windows) but unable to use Publish Online feature.

    I am using InDesign CC 2017 on my laptop (windows) but unable to use Publish Online feature. Error #1H appears when I tried to publish a document online.

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