7006 results found

1. Smart guides

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

   I really need this fixed.

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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2. Serious InDesign Server slow down with Catalina

   We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

   The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

   Earlier we managed to solve some permission issues that came with the upgrade (described in another post). But I’m afraid the current performance problems 'are much deeper rooted and can only be solved by Adobe and/or Apple.

   We haven’t encountered any resembling performance issues with other applications than Indesign Server, or with scripts working with tasks that does not involve InDesign server on these machines or other macs running Catalina. The slow down with InDesign Server are abnormal.

   The problems manifests themselves in several ways:

   1. The time it takes for a script to do its tasks have raised to unacceptable levels. In the very best cases, it has more than tripled.
   2. Processing time also varies a lot between executions of the same script – for no apparent reasons.
   3. Processing time is often even higher when initiated by a soap call than when the same script is run from a script editor.

   For evaluation I have used one and the same script working with one and the same document. The test document (relatively light in our context) is opened from a template with around 350 empty text- and image frames. The script first analyses the document, recording all frames with a certain label content and makes a setting record for those frames based on the label content. Then it imports text and place images according to those settings.

   Under Mojave it takes just above one minute for the script to do the job – both when started with a soap call and directly from an editor. Processing time is varying between 1:02 and 1:12, which I consider to be a ”natural” variation.

   After the upgrade, the scores for editor executions have varied between 2:08 and 3:44. Started with soap the time varies between 3:30 and above 5 minutes

   The increase in process time – at least 300 to 500 percent with soap calls – is of course unacceptable. The large variations is also a problem in itself

   Notes:
   • The process time scores above referes to the time amount from when the script starts to work with the document until it’s finished with the document (so any delays outside of the document processing is not included).

   • We cannot pick out certain actions that has slowed more than other. The recording of document content is heavily decelerated – taking between 40 seconds and 2 minutes and more, compared to taking a few seconds with Mojave. Likewise, the process to place text and images, fit images to the frame and so on have slowed down to the same extent.

   • To confirm the problem, we have also done the same tests on a fresh machine delivered from Apple with Catalina pre-installed, a lot of RAM and no other installations than the necessary for doing these tests – with the same disappointing results.

   We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

   The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

   Earlier we managed to solve some permission issues… more

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. Version 2021 V16 problems with the text

   Even in the latest version the problems with disappearing text continue, it seems to occur especially in the case of footnotes
   CAN YOU SOLVE ?! THANKS!

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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4. balance columns + Span Columns = freeze

   Version: Indesign 2021; 16.0

   In a 2-column text box with "Balance columns" on, I applied "Span Columns: All" to a line of text. If I hit "OK" or turn on the preview, then Indesign freezes until I Force-Quit.

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   3 votes

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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5. cc library window doesn't respond

   CC library does not work, background is black

   3 votes

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6. v. 16.0 updated backwards to v. 15.1.3

   Hi! My team and I uses InDesign on an everyday basis, and today we ran into a problem.

   A few weeks ago we updated InDesign to the newest version (Version 16.0) - but this morning our Creative Cloud told us there's been a new update and then it updated automatically to 15.1.3?

   We tried to open one of our InDesign files, but it told us that it has been created in a newer version and wanted us to update to that version (Or we could just convert our files and maybe face the consequences of losing some of our content).

   The problem is that we already updated to the newest version weeks ago, but our system thinks that 15.1.3 is the newest version.

   Is there anything we can do? We fear we might lose some of our older files if we uninstall v. 15.1.3

   Hi! My team and I uses InDesign on an everyday basis, and today we ran into a problem.

   A few weeks ago we updated InDesign to the newest version (Version 16.0) - but this morning our Creative Cloud told us there's been a new update and then it updated automatically to 15.1.3?

   We tried to open one of our InDesign files, but it told us that it has been created in a newer version and wanted us to update to that version (Or we could just convert our files and maybe face the consequences of losing some of our content).

   … more

   3 votes

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7. 'Share for review' showing name of a previously shared document, hasn't recognised which document to share

   InDesign 16.0
   Mac OS 10.15.7
   Chrome Version 86.0.4240.183

   Share for review should respond to whichever tab is in focus

   Steps to recreate.

   1. Have 2 InDesign documents you want to share for review
   2. Open one of the files
   3. Go to share and review, see the filename populated in the panel's field
   4. Create the share
   5. Open the other InDesign document
   6. Go to share and review

   Expected: Document that is in focus in the open tab is the file that is being shared

   Actual: Previous file's name is still populated. Changing it and sharing creates an error.

   And now this has happened, restarting InDesign and opening the second, as-yet unshared document only, will refresh the sharing panel and share correctly.

   InDesign 16.0
   Mac OS 10.15.7
   Chrome Version 86.0.4240.183

   Share for review should respond to whichever tab is in focus

   Steps to recreate.

   1. Have 2 InDesign documents you want to share for review
   2. Open one of the files
   3. Go to share and review, see the filename populated in the panel's field
   4. Create the share
   5. Open the other InDesign document
   6. Go to share and review

   Expected: Document that is in focus in the open tab is the file that is being shared

   Actual: Previous file's name is still populated. Changing it and sharing creates an error.

   And now this has happened, restarting… more

   3 votes

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   2 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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8. Footnote rule styling lost when split

   I have set up formatting for the Rule On line above my footnotes, but when the notes auto-split across pages, the line that is automatically created for the following page has a totally different, default, non-editable format. How do I make auto-appearing lines consistent with the line format I have set in Footnote Options?

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9. won't open 2020 indd file

   Won't open Indd 2020 files when doubled clicked. Can't make Indd 2021 default program to open InDesign files. Have to open using File > Open menu. All InDesign files have blank white page icons next to them (windows 10). Uninstall/Reinstall doesn't fix problem.

   3 votes

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10. saving issue

    When I open my existing files in newer version. and while saving it does not save the files using the same path .

    just give a recent path of the file that were used before. So i have to again search the path and replace my files

    3 votes

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11. Remove blank lines not working in 2021

    Since upgrading to 2021, the "Remove blank lines" in the data merge section is no longer working. Please help

    3 votes

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12. can't open file format psd, jpeg or in design file

    in design will not open my jpeg files and I'm using the latest of in design cc 2021

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    3 votes

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    0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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13. cmd+shift G

    In Place image dialog box, I used to be able to hit cmd+shift+G to pull up the Go to Folder dialog box in order to paste a file path. This no longer works on version 15.1.2.
    I'm on macOS Mojave 10.14.4

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14. Share for review is not working for some files.

    Ever since the update, share for review isn't working.

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    3 votes

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    After following the steps, the issue stands resolved for users.

    —
    InDesign team

15. indesign splash screen spreads across monitor width

    indesign splash screen spreads across monitor width; won't reduce size/width.
    How to fix?

    whenever packaging a project. mojave 10.14.6 iMac 27"5K
    indesign 2019 cc

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    3 votes

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16. EPUB Export

    Please make EPUB3 the default when opening the EPUB export dialog box. It has been the standard for years now, and letting people export as EPUB 2.01 will only create EPUBs that don't meet the modern standard. I was disappointed to see in CC2021 that the default is still the EPUB version that is several years out of date.

    3 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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17. 'Apply italic' Shortcut Issue

    Prior to v16, Shift-Command-I applied the active font's italic to selected text. But in v16, it is applying the font's bold italic.

    I see no way to affect this in the Keyboard shortcuts panel. It simply lists "Apply italic" with the correct shortcut.

    3 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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18. Start screen after a while has some glitch fonts in the titles

    Hey, in InDesign 16.0 there is a problem with the start screen.
    After a while, the titles of my last used documents are getting distorted. Seems to be a Problem with the UI font …

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    3 votes

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19. Can't select gradients from swatches

    Since installing the new InDesign 2021, I'm not able to apply my colour swatches to the gradient bar. When I click on a colour swatch, it changes the main fill rather than the gradient colour.

    This was working before the update.

    3 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    To apply a swatch to one of the gradient stops, you have to hold down the Alt key and then click on a Swatch in the Swatches panel. Clicking directly on any of the swatches changes the fill color of the object to the Swatch color instead of changing the color of the gradient stop.
    Please confirm the above in the previous release as well as InDesign 2021.

    —
    Adobe InDesign team

20. Dialog Boxes Missing

    Common dialog boxes are not appearing normally on macOS. The dialog boxes include: missing/updated links as a document is open, Export PDF flows, Open, Save As. The boxes seem to activate in the incorrect space, or don't appear unless focus is given to another app by switching and then switching back to InDesign.

    3 votes

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