installed font missing InDesign 17.2 macOS 12.3 (Monterey) and macOS Catalina
Different clients have the same problem. Installed fonts on the system are not recognised by InDesign 17.2. Other Adobe applications recognise the font and it can be used in those applications. I can recreate the problem, my colleague not. After downgrading InDesign to version 17.01 everything works fine.
Tom Moulaert
shared this idea
We've just released InDesign 17.2.1 version which addresses this issue.
Please update to this latest version using Creative Cloud Desktop application.
In case the fix does not work immediately for you, please try the following:
1) Quit InDesign.
2) Delete the following:
on Mac:
/Users/[yourname]/Library/Caches/Adobe InDesign
/Users/[yourname]/Library/Preferences/Adobe InDesign
on Win:
C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign
C:\Users\[yourname]\AppData\Local\Adobe\InDesign
Relaunch InDesign & see if it works properly now.
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InDesign team
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Bevi Chagnon | ACP
commented
This bug is quite nasty!
Happening on all our systems: Windows 11 Pro, Windows 11 Home, and Windows 10 Pro.We have downgraded all our InDesign licenses to 17.1.
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Ranee Dean Stam commented
I was able to resolve the problem by closing out of all Adobe products, doing a search for all Adobefnt files, deleting them then reopen the programs. However, after I restarted over the weekend, I had the same problem. Now when I search for Adobefnt files, no files come up in my search. Because the font FF DIN OT doesn't show up and it is our corporate font, I have several files that needed to be converted when I downgraded back to 17.1. Strange things are happening to the files once opened in 17.1. For instance, the items on my pages are no longer in the same place as the master page. They should still be linked but they moved. So now I have multiple layers of issues. Is a fix coming out soon?
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Regine Lombardo
commented
I tried to uninstall InDesign 17.2 and do a gradual upgrade with no luck. I can no longer use Symbols or Zapf Dingbats. Symbols is so important in working on a medical publication. True Type Fonts are no longer being recognized in InDesign. Adobe needs to realize that Symbol and Zapf Dingbats are system fonts and cannot be removed from the Mac. I truly hope this can be resolved soon. Thank you Adobe Team!
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florence BOCCEDA
commented
Hello, I'm having the same problem. The police Enzo doesn't work with indesign software. Only with photoshop. This is a real problem because all my documents use the enzo font. I tried everything: enable/disable, download the MONTEREY OS version. Nothing works. please help
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Jain Lemos
commented
I'm having the same issue. Here you can see the font Outfit is available instantly after installation in Photoshop, but not in InDesign.
(Windows 10 Pro 21H2 OS build 19044.1620 with InDesign v. 17.2 x64.)
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Ricardo Kawazu
commented
Idem. Got same problem!
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Andy K
commented
Same issue in windows here, but only on one of two identical workstations. Downgrading to 17.1 did not fix it.
UPDATE: Downgrading further to 17.01 seems to have done the trick. I'm not happy about being a beta tester. It's amazing what makes it through to the release channel.
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Lolly Gagger
commented
same here..not the first time, but with a different font..
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Ellie Taylor
commented
Please fix!
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René van der Vooren
commented
Same issue!
I would be very glad with a fix. -
Erika Woelke commented
Same here, please fix!!!
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Giuditta Matteucci
commented
I have the same problem.
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Melissa J Huntsman
commented
I encountered the same problem, please fix.
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Anonymous
commented
Same problem here. Set up a publication last month and sent a sample layout to my client for approval. When I went to go ahead with continuation of the project, the chapter title font had disappeared and would not be "encouraged" to return. This is significant and means I must now find a suitable alternative and get client approval all over again.
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James Gamboa
commented
I experienced the same exact problem. Version 17.0.1 has resolved the issue. Hopefully this bug is fixed soon as this has caused SIGNIFICANT problems with my team here at work. Our key fonts were not loading, caused a world of trouble, seems very unprofessional and unnecessary.
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Katie Butler
commented
Same issue here on a brand-frakking-new install of InDesign on a brand-frakking-new maxed out MacBook Pro M1, 7-April-2022. Tearing my hair out at 9:30 am on a Thursday is not my idea of a good workday!!!
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OwlbranchCreative
commented
Windows 11. Same problem for me. Missing fonts show in other Adobe programs.
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Dong Nguyen
commented
I'm using Indesign CC 17.2, iMac 2020 - Mac OS Big Sur 11.6.
I have 2 files that use the same Font but one file doesn't recognize and the other gets it.
I tried to copy Document Fonts to the Indesign file which was not recognized but it didn't work. Event I un-install Indesign / Fonts many times.
I copied the other which was recognized but automatically it changed to "was not recognized" (What...!!!)
From the beginning everything is good and nothing happened.... until this crazy on!
UPDATED: downgrade to 17.0 and problem is solved
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Paul
commented
Adobe InDesign 17.2 / MacBook Pro M1 OSX 12.3.1 / FontXplorerX 7.3.0
When installing the appropriate plugins for auto-activation the fonts are not adequately activated and it takes a very long time to com to the error-popup.
When I uninstall the plugin and activate fonts manually (with FontXplorere) it all works as expected.
Please do not mention the Postscript type 1 fonts; I am aware of that issue. -
sja_odin
commented
This is also happening to me on Windows 10 Enterprise 64-bit. Reverting to 17.1 did not solve the issue, but 17.01 did. I've been told Adobe is able to replicate the issue, so it's just a matter of upvoting this. Also, if possible, sharing the download link to the fonts which are not showing up in InDesign.
