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Ranee Dean Stam

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  1. installed font missing InDesign 17.2 macOS 12.3 (Monterey) and macOS Catalina

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    114 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We've just released InDesign 17.2.1 version which addresses this issue.

    Please update to this latest version using Creative Cloud Desktop application.


    In case the fix does not work immediately for you, please try the following:

    1) Quit InDesign.

    2) Delete the following:

    on Mac:

    /Users/[yourname]/Library/Caches/Adobe InDesign

    /Users/[yourname]/Library/Preferences/Adobe InDesign


    on Win:

    C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign

    C:\Users\[yourname]\AppData\Local\Adobe\InDesign



    Relaunch InDesign & see if it works properly now.


    --

    InDesign team

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    Ranee Dean Stam commented  · 

    I was able to resolve the problem by closing out of all Adobe products, doing a search for all Adobefnt files, deleting them then reopen the programs. However, after I restarted over the weekend, I had the same problem. Now when I search for Adobefnt files, no files come up in my search. Because the font FF DIN OT doesn't show up and it is our corporate font, I have several files that needed to be converted when I downgraded back to 17.1. Strange things are happening to the files once opened in 17.1. For instance, the items on my pages are no longer in the same place as the master page. They should still be linked but they moved. So now I have multiple layers of issues. Is a fix coming out soon?

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