Ken Krugh
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6 votes
To resolve this issue, please click on the 'Update page and section numbers' option (present in the book panel's hamburger menu) after opening any book(created in any previous version) for the first time in 20.0
An error occurred while saving the comment An error occurred while saving the comment Ken Krugh
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I found this problem also. It almost seems like it has something to do with the entry in the book. Simply updating the numbering doesn't seem to fix the problem, it still changes the number when it shouldn't. For instance if auto number is OFF in the book but is ON for the file. We do this so the number don't automatically update when we don't want them to, BUT we can still tell it to renumber.
If you remove the file from the book and add it back in again, or recreate the book entirely, the oddities seem to go away.
The weirdest thing when it's changing things to page 1 is that visually the numbers are wrong, but internally (like in the book pallet) they're correct. At least that's what I've found.
Ken Krugh
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4 votesKen Krugh
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6 votesKen Krugh
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22 votes
Hello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 15.0Please upgrade your InDesign application to the latest version to try out the fix.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 15.0
https://helpx.adobe.com/indesign/kb/fixed-issues.html-InDesign Team
Ken Krugh
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12 votesKen Krugh
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135 votes
We've just released InDesign 17.2.1 version which addresses this issue.
Please update to this latest version using Creative Cloud Desktop application.
In case the fix does not work immediately for you, please try the following:
1) Quit InDesign.
2) Delete the following:
on Mac:
/Users/[yourname]/Library/Caches/Adobe InDesign
/Users/[yourname]/Library/Preferences/Adobe InDesign
on Win:
C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign
C:\Users\[yourname]\AppData\Local\Adobe\InDesign
Relaunch InDesign & see if it works properly now.
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InDesign team
Ken Krugh
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An error occurred while saving the comment Ken Krugh
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3 computers with Windows 10, Version 21H2, OS build 19044.1645, InD 17.2 were unable to see the Symbol Std font. Reverting one of them back to 17.0.1 fixed the problem right away, didn't even have to re-install the font.
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47 votesKen Krugh
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91 votes
Hello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.htmlKen Krugh
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13 votes
Hi,
Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation.
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Adobe InDesign Team
Ken Krugh
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10 votesKen Krugh
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I also have 2024 files that I've opened in 2025 and saved them As to 2025. Then I create a new book and add those files to the new book. When opening the files that have page numbering set to auto from the book those files immediately become unsaved, although the page numbers are correct.
Using update page and section numbers on the book does NOT fix the problem.
If I then save the file it opens correctly from the book the next time.
***Is there anyway to tell what is changing when the file is opened from the book?