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Export PDF, cannot cancel background task

Sometimes, there is no way to cancel a background pdf export task.

No way to close the document either, only hard quitting works.

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Lars shared this idea  ·   ·  Report…  ·  Admin →
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Closed: Fixed  ·  Abhinav Kaushik responded  · 

Hello All,

Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

Let us know your feedback in the comment section.

Thanks,
Abhinav Kaushik
InDesign Team

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  • Anonymous commented  ·   ·  Report

    This is not fixed. I am using 14.0.1. Mojave.

  • Anonymous commented  ·   ·  Report

    This issue IS NOT FIXED. Can you please
    1. Reopen the ticket
    2. Fix the issue with InDesign (which I might add has been around since 2015 https://indesignsecrets.com/tips-background-tasks.php).
    3. Focus on creating software that actually works rather than creating more useless features I'll never use.

    Thanks
    W

  • Anonymous commented  ·   ·  Report

    Am still experiencing this exact issue with the v14.0 update. File didn't finished exporting after sitting all night and now ID will not close.

  • Rachael C commented  ·   ·  Report

    Beware though, InDesign 14 still crashes on long document background task exports (as it did in v13), and the disablebackgrounexport.jsx workaround that worked in InDesign 13 appears to not function in 14.

  • Lars commented  ·   ·  Report

    All files are on local… maybe symlinks are an issue?

  • jay maechtlen commented  ·   ·  Report

    A note - all files and fonts local. After doing editing, at some point the file goes corrupt on (typically) one or two pages. Those filels will no longer package, export to IDML or PDF, or even display the bad page.
    With such files, have to rebuild from previous version of file.

  • jay maechtlen commented  ·   ·  Report

    on my install - Win 7, ID 13.0.1, uninstall including preferences and reinstall on 2/2/2018, does when doc becomes corrupted?
    When PDF export hangs, can't quit background task.

  • Maik commented  ·   ·  Report

    This is not a support forum! Why do so many people post questions here if the title clearly says "Feedback" and "Bugs"?

  • Nicola Stockton commented  ·   ·  Report

    Every time I try to export an InDesign document to an Adobe pdf (Print) I get the following issues:

    - The pdf won't export
    - The background task gets stuck at 18%
    - The program won't allow me to cancel background tasks
    - The program won't let me quit

    However, when I switch to exporting to an Adobe pdf (Interactive), everything works fine! Help?!

  • Kenn commented  ·   ·  Report

    That is not the case on my iMac 27" 2017. I have all files stored locally.
    Every second time I make an PDF print export, the background indicator just keep spinning and spinning. I can't cancel the task - neither close the document (thus it is working in the background). So a force quit will do, and the first time the export wil work just fine. The second time it fails ...

  • Anonymous commented  ·   ·  Report

    I have already sent email with this information (3.11.2017).
    When I generate pdf I'm using links on local drive. Before I generate pdf I make package to ensure all files are in one place.

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