jay maechtlen
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1 vote
Thanks for reporting the issue.
Is this an issue only in the latest/recent release? What was the experience in older versions of InDesign?Adobe InDesign team
jay maechtlen
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17 votes
Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1
In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.
Let us know in the comments section if you face any problem with the updation process.
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Adobe InDesign TeamAn error occurred while saving the comment jay maechtlen
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An error occurred while saving the comment jay maechtlen
commented
Certain of my files will corrupt and hang during export - 31% in my case. Win 7, 13.0.1 x64. Just uninstalled/reinstalled yesterday using Adobe CC. The doc exported fine a few times, then the course of editing seems to have changed something, and export hangs.
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24 votes
Hello All,
Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign TeamAn error occurred while saving the comment jay maechtlen
commented
A note - all files and fonts local. After doing editing, at some point the file goes corrupt on (typically) one or two pages. Those filels will no longer package, export to IDML or PDF, or even display the bad page.
With such files, have to rebuild from previous version of file.An error occurred while saving the comment jay maechtlen
commented
on my install - Win 7, ID 13.0.1, uninstall including preferences and reinstall on 2/2/2018, does when doc becomes corrupted?
When PDF export hangs, can't quit background task.jay maechtlen
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Something was wrong on one or more pages in the document that kept corrupting.
I got (older but non-corrupt) those pages from an older version of the doc, and used MOVE to bring in the other (non corrupt latest version) pages from the latest version of the doc.
I had to be careful, because if ID even tried to show the thumbnail of the corrupt pate, it would hang/crash.
Never did determine what was wrong with those partuicular pages.