6973 results found

1. InDesign 2019 not working

   The latest version of InDesign (2019, AKA 14.0) has serious flaws and should probably be withdrawn. I see any number of reported problems in the forum that indicate a lot of time being wasted on workarounds and issues that render it unusable. The problems are known and have been acknowledged by tech-support staff. Anyone trying to solve the numerous problems should just go back to your last working version and wait until Adobe posts an upgrade.

   Adobe?

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   Completed  ·  AdminPradeep Verma (Admin, Adobe InDesign) responded

   Dear Anonymous,
   Since this post doesn’t have any specific information on any issue, we will be closing this thread.
   Specific issues being faced by users are being reported with specific information in separate uservoice issues. If you are facing any of those issues please vote on them, it helps us prioritize them.
   We are actively working on those issue and are updating the relevant uservoice threads with new status and information.
   Please keep watching those threads for updated information on when they get fixed.

   Regards,
   -Pradeep.

2. content aware fit frame

   I just updated to cs2019. Selected the new feature 'content aware fit to frame'. Created a new document and inserted a new frame, tried to place a PDF image, keeps crashing. Turned the feature off and all ok again. Anyone else having this problem?

   • 

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

3. workspace

   After a crash, no workspaces will load properly, neither pre-existing nor created. Right now I have to move between Essentials Classic and Interactive for PDF just to try to get most of the tools - though some tool I still cannot access. There is no top bar and few tools that load, plus the files when they open are sized tiny and hiding. I have to float in window to get them to appear.

   I have tried to reset them and create a new workspace, but cannot get anything to help...

   • 

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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

4. Static Endnotes

   When importing Word files with Static Endnotes ticked from Word .doc files the endnote indicators within the text are no longer superior. There is no character style to be able to change these back. Without these indicators remaining superior makes the Static Endnotes a waste of time if you work in .doc instead of .docx. We always use .doc files as there are too many bugs using .docx - bits of text missing; loss of italics here and there etc. Using .doc files are always foolproof. We are typesetters manipulating text 12 hours a day and know all the pit falls and .doc files are best. Please could you fix this bug.

   When importing Word files with Static Endnotes ticked from Word .doc files the endnote indicators within the text are no longer superior. There is no character style to be able to change these back. Without these indicators remaining superior makes the Static Endnotes a waste of time if you work in .doc instead of .docx. We always use .doc files as there are too many bugs using .docx - bits of text missing; loss of italics here and there etc. Using .doc files are always foolproof. We are typesetters manipulating text 12 hours a day and know all the pit… more

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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

5. Figure numbering skips one number in caption in multi-chapter book

   I have created a multi-chapter book. All the page numbers are correct from chapter to chapter. The Index of Figures is correct and sequential.

   Chapter 3 contains figures 1 and 2.
   Chapter 4 assigns 'figure 4' to the first figure, skipping figure 3.

   As I said, my Index of figures is correct and lists 'figure 3' with the caption that in the body of the text is assigned to figure 4.

   I have tried changing the caption paragraph style bullets and numbering to 'start at' to 3, but then all of the figures in chapter 4 are labeled 'figure 3.'

   Please help me, I am desperate.

   Thank you in advance.

   I have created a multi-chapter book. All the page numbers are correct from chapter to chapter. The Index of Figures is correct and sequential.

   Chapter 3 contains figures 1 and 2.
   Chapter 4 assigns 'figure 4' to the first figure, skipping figure 3.

   As I said, my Index of figures is correct and lists 'figure 3' with the caption that in the body of the text is assigned to figure 4.

   I have tried changing the caption paragraph style bullets and numbering to 'start at' to 3, but then all of the figures in chapter 4 are labeled 'figure 3.'

   … more

   3 votes

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   1 comment  ·  Book/TOC  ·  Delete…  ·  Admin →
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6. ID crashes when pasting text

   ID becomes very unstable if you copy and paste text from one text box to
   another that contains a paragraph style with a nested line format.
   If it doesn‘t crash immediately, move around the cursor with the arrow keys and try to paste text again.
   Please find attached a document to reproduce this bug

   • 

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

7. ID - CMYK separation preview vs. RGB illustrations

   Hey there,

   1. every InDesign Version (my Version Adobe InDesign CC 2018 13.1)

   2. a) open new print CMYK document
      b) place a Ai object like .eps or .ai with RGB modus (with a black element – in RGB 0/0/0 – but in CMYK 88/79/65/93)
      c) now copy the object and convert the same object into CMYK modus and place them too
      d) start the CMYK separation preview in InDesign and disable the black color
      e) at the end only the CMYK object is separated and the RGB object is totally away

   3. I wish the RGB object would separated like the rectangle – with the same color – next to the GTIN.

   4. The RGB object doesn't separated like the CMYK object with the same color.

   5. Screenshot

   Kind regards and big thanks!

   Hey there,

   1. every InDesign Version (my Version Adobe InDesign CC 2018 13.1)

   2. a) open new print CMYK document
      b) place a Ai object like .eps or .ai with RGB modus (with a black element – in RGB 0/0/0 – but in CMYK 88/79/65/93)
      c) now copy the object and convert the same object into CMYK modus and place them too
      d) start the CMYK separation preview in InDesign and disable the black color
      e) at the end only the CMYK object is separated and the RGB object is totally away

   3. I wish the RGB object would separated like the rectangle –… more

   •  

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   0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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8. Crash in InCopy corrupts InDesign file

   File crashed when writer and designer were making single story InCopy edits back and forth. They made single story edits with no problem, but then tried to export a selection of 12 stories (all on 1 page) by selecting all 12 stories and exporting selection. When the writer opened InCopy to edit the page, it crashed every time she scrolled to that page.

   The InDesign file then became corrupt and would crash immediately upon opening. Was able to save a version of the original file with a new name, but various text (on placed library items) is missing on the page the InCopy stories were exported from (see attachment).

   The full file (all stories) had previously been in and out of InCopy 2 times without any problem.

   About the file (78 page catalog):

   INDD 2018 file
   Originally created in older version of InDesign, but since has been re-saved as an IDML to update it to be a INDD 2018 file
   Only ever opened in InDesign 2018 (13.1)
   Only ever opened in InCopy 2018 (13.1 x64)

   File crashed when writer and designer were making single story InCopy edits back and forth. They made single story edits with no problem, but then tried to export a selection of 12 stories (all on 1 page) by selecting all 12 stories and exporting selection. When the writer opened InCopy to edit the page, it crashed every time she scrolled to that page.

   The InDesign file then became corrupt and would crash immediately upon opening. Was able to save a version of the original file with a new name, but various text (on placed library items) is missing on the… more

   •  

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

9. missing dialog box

   When i clicked on the effect (example; gradient feather) for my image, there is no dialog box popping out. I'm unable to click on other tools and I've to use the escape key to close the 'invisible' dialog box before I can use the other tools. Hence, I'm unable to apply any effect on my image.

   I'm using the Indesign CC (13.0.1) on Windows.

   It feels like it's a programme bug. I've tried to reinstall the programme but it still persists.

   Please assist.

   • 

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10. Hyperlink shows up red in hyperlinks panel despite the URL working

    The following URL shows up in the hyperlinks panel as red (meaning it should not work) but actually works when a PDF is made:
    https://academic.oup.com/journals
    This is the same for any links based on the above URL.
    Is there anything that would cause this?

    •  

    • 

    3 votes

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11. InDesign crashes when highlighting open Acrobat comment text

    This is a wild one that has happened multiple times now. InDesign will crash on my machine in the following specific circumstance:
    1) I have a text box selected in a file that I want to copy text into,
    2) I navigate to an ultimately unconnected PDF in Acrobat that has text I want to copy from,
    3) the PDF has an open comment box with currently highlighted text,
    4) I try to highlight other text within the comment box in order to copy that instead,
    5) and InDesign crashes hard (closes completely).

    In case it matters, InDesign crashes before I actually copy the newly highlighted text; it happens right when I click on the comment in Acrobat.

    Weird.

    This is a wild one that has happened multiple times now. InDesign will crash on my machine in the following specific circumstance:
    1) I have a text box selected in a file that I want to copy text into,
    2) I navigate to an ultimately unconnected PDF in Acrobat that has text I want to copy from,
    3) the PDF has an open comment box with currently highlighted text,
    4) I try to highlight other text within the comment box in order to copy that instead,
    5) and InDesign crashes hard (closes completely).

    In case it matters, InDesign crashes before… more

    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. I can't zoom in.

    I can't zoom in. I'm used to use command and + but that is not default. When I'm trying to use command and = it doesn't work either. Is that

    3 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. Creative Cloud

    I have Creative Cloud installed, but can't use it from within InDesign- the panel window says I don't have it installed. This is a bug. I voted when somebody else reported it, but it isn't fixed.

    •  

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14. crash on create merged document

    Indesign 2018 cc on mac os 10.12.6, crash on "create merged document" in data merge menu if more than approx 100 records in data file . "export to pdf" works. We have some files that need editing after merge so need this to work. Worked before 2018 update on same files that are causing crashes now. Seems to crash at point its going from a temp file to creating the finished file after the merge has happened. Tries unsucessfully to "recover" a temp file on startup after crash. Is entirely repeatable. System and user usage together never goes above 60% in activity monitor. 2012 Imac with maxed ram and lots of empty hd space.

    Indesign 2018 cc on mac os 10.12.6, crash on "create merged document" in data merge menu if more than approx 100 records in data file . "export to pdf" works. We have some files that need editing after merge so need this to work. Worked before 2018 update on same files that are causing crashes now. Seems to crash at point its going from a temp file to creating the finished file after the merge has happened. Tries unsucessfully to "recover" a temp file on startup after crash. Is entirely repeatable. System and user usage together never goes above 60%… more

    3 votes

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    14 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

15. Basic Functionality breaking on each update

    i am really annoyed that Indesign keeps breaking basic functionality when it makes an update. I have used paste without formatting for years without incidence and now it doesn't always work when I need it.

    Typing in new frames requires 2 clicks and requires a tweak to the settings to work right?!

    I don't want any new functionality if it is going to break things like typing and pasting, many things that used to be one click are now many. That is not how this should work!!!

    3 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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16. After pressing "Cancel" in "Relink..." dialog, the item is no longer selected in the Links panel

    1. InDesign 13.1 x64, WIndows 10
    2. Select an image on the page, and it is highlighted in the links panel. Press "Relink...". Press "Cancel".
    3. The link should be highlighted in the links palette so I could press "Relink..." again immediately
    4. The frame is still selected but the image is no longer highlighted in the Links panel. You have to deselect the frame and re-select it (or manually click the link in the panel) to highlight it again.
    3 votes

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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17. constrain proportions (& other hold-shift-to-use features) intermittent

    I don't have the Webroot software described in the fix so it must be something else!

    3 votes

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18. hebrew support

    hello,
    we are an israeli book publisher
    we work a lot with spelling marks on letters.
    on last versions of photoshop and illustrator and older indesign versions we are pressing alt + different letters and it gives us the letter with marks.
    but only on indesign 2018 it doesnt work..
    we have to do it through gylphs all the time.
    it costs us a lot of time. plaese fix it and let us know. we tried to do it with the indian support and they couldnt do it...

    3 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. Edit with other - doesn't see Photoshop as an application

    I use the Indesign feature on the links menu to Edit With, either using the default application or another. We just updated to the latest CC (ps, il, in) and the other application isn't the same. For any jpg or pdf, it shows Photoshop or illustrator or Acrobat as available to open the image selected. However, if I select an ai. file, it shows Illustrator as the default, and Preview as another option - no Photoshop. I select Other to add Photoshop, go to the applications folders, click on Photoshop and it's only seeing it as a folder, not as an application.

    From a finder window, if I click on an ai. file, choose open with other, go to the applications folders, select Photoshop it does see it as an applications and allows me to open the file.

    It was a very useful, speedy way to edit images in either illustrator or photoshop using the Edit With in Indesign.

    Why doesn't it work now? Why does Indesign not see Photoshop as application anymore?

    I use the Indesign feature on the links menu to Edit With, either using the default application or another. We just updated to the latest CC (ps, il, in) and the other application isn't the same. For any jpg or pdf, it shows Photoshop or illustrator or Acrobat as available to open the image selected. However, if I select an ai. file, it shows Illustrator as the default, and Preview as another option - no Photoshop. I select Other to add Photoshop, go to the applications folders, click on Photoshop and it's only seeing it as a folder, not as… more

    3 votes

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20. Typographer's Quotes bug?

    I've encountered an issue with Typographer's Quotes not working. I've searched extensively online and tried all the usual suspects (Typographer's Quotes is on in preferences, both Document and without any documents open; reset preferences) but I've been unable to fix them.

    After further investigation, it seems that the issue only occurs using a single typeface (Skolar Latin, installed as OTF versions in Windows 10 Pro itself, rather than via Typekit). When typing double or single quote marks in InDesign with any weight of this typeface, then the straight version is inserted, irrespective of the Typographer's Quotes setting. If I do a search for the relevant double or single quote marks and replace them with the same (as this used to fix the issue on the Mac) it replaces them with the straight version, again, irrespective of the Typographer's Quotes setting. However, if I use any other typeface, the issue doesn't occur - all quotes are inserted with the correct Typographer's version.

    I've also conducted some other investigation and, basically, narrowed it down to being an issue (bug?) with InDesign CC 2018 (version 13.1 x64) on Windows 10 Pro (version 1803, OS build 17134.165; Dell XPS 8930 / i7-8700 / 16GB RAM / GTX-1060 6GB). I've arrived at this conclusion due to the following reasons:

    Typographer's Quotes work fine in Illustrator CC 2018 / Photoshop CC 2018 / Microsoft Word on the same PC - hence not an issue with the OTF files, or anything relating to the font files themselves.

    The issue doesn't occur when opening the same file in the Mac version of InDesign CC 2018 - hence not an issue specifically relating to the document file, InDesign preferences, or and Paragraph / Character Styles, or OTF files (as all are the same as on the PC).

    The issue is reproducible in different InDesign documents on the same PC.

    The issue is reproducible on a different PC.

    I've encountered an issue with Typographer's Quotes not working. I've searched extensively online and tried all the usual suspects (Typographer's Quotes is on in preferences, both Document and without any documents open; reset preferences) but I've been unable to fix them.

    After further investigation, it seems that the issue only occurs using a single typeface (Skolar Latin, installed as OTF versions in Windows 10 Pro itself, rather than via Typekit). When typing double or single quote marks in InDesign with any weight of this typeface, then the straight version is inserted, irrespective of the Typographer's Quotes setting. If I do… more

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