Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Alt key modifier keeps toolbar active after use when zooming in using scroll wheel

    Not sure when this started happening, I only know that it's started irritating the heck out of me quite recently. I'm on Win 10 using InDesign 14.0.2

    Whenever I alt+scroll using the mouse wheel to zoom in/out, InDesign switches focus to the toolbar so that the next keyboard press will enact the menu.

    It becomes an issue when for example zooming into an active text box, if you need to type F, E, L, T, O, A, V, W, or H, after using alt+scroll you end up bringing up the View menu as soon as you hit the V key.

    3 votes
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    3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    As per our understanding the issue is as follows:
    Launch InDesign.
    1. Press alt+scroll using the mouse wheel to zoom in/out.
    2. InDesign switches focus to the menu-bar so that the next keyboard press will enact the menu shortcut.
    3. Type F, E, L, or T after using alt+scroll

    Result:
    Menu entry is opened from the control strip (example View menu as soon as you hit the V key).

    Expected:
    Key press should select the suitable tool denoted by that key

    This has been the behavior since quite long and does not look like a break in behavior.
    Please can you confirm?

    Thanks

  2. Master Page

    When setting up multiple 2 page spread master pages, there is an issue with graphics overlapping onto other master pages when 'Facing Pages' is switched on.

    For example - Master Page A is blank, and Master Page B has a green box along the top of the page.

    When the Master Page A is placed next to a Master Page B, the green box graphic spreads onto Master Page A as well.

    Please see the attached screen shots for clearer explanation.

    Thanks

    3 votes
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?

    Adobe InDesign Team

  3. find font

    Find Font isn't working for certain fonts. See the attached gif. I'm trying to change a passage of text set it Calibri (which I don't have installed) but when I open Find Font, Calibri isn't listed there so I'm unable to swap it out

    3 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can't move multiple objects after 14.0.1 of Indesign. And it's sloooowww!

    Trying to move multiple objects, mostly boxes of type. One or several items does not move although selected. Upon undo and trying to move again, other objects doesn't move. And it has gotten so slow but that might be after Mojave 10.14.3 and not Adobe :)

    3 votes
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    2 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
  5. Footnotes flows on the following page even if there is still space on the page where is the reference number

    Indesign CC 14.0.1
    MAC OS High Sierra 10.13.6

    unfortunately it happens very often that the text of the footnotes flows on the following page even if there is still space (several lines) on the page where is the footnote’s reference number.
    for this bug, the result of many jobs is very bad

    3 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  6. InDesign 2019 scrubby zoom no longer works (command + space + click)

    Prior to InDesign 2019, you can press command + spacebar + click to be able to activate the scrubby zoom feature.

    Now when you press command + spacebar + click you just draw a box that once you unclick, it zooms to that space... Very undesirable..

    Did a preference change on the update somewhere that I don't know about? Because I can not find this feature in the Preferences now.

    Please advise.

    Thanks.

    3 votes
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    3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    The feature you are talking about is called ‘Animated Zoom’ (it’s Mac only feature).
    It is turned ON by default on Mac machines having a GPU card with a compatible monitor attached.
    Check the Document Name in its tab – does it say ‘GPU Preview’? If not, press Shift+E to switch to this mode.
    Also, check under Preferences > GPU Performance and see if ‘Animated Zoom’ is checked ON. It should be enabled for this feature to work.

    Adobe InDesign team

  7. When flowing text in multiple textboxes, Object Styles settings are ignored


    1. Indesign 13.0.1 OSX

    2. Create an object style and set it as the default for new Text Frames. Create a new Text Frame. Click on the linking box at the corner and hold down alt to link the Text Frame to a number of new TF's. Draw a number of new linked TF's with the alt key pressed.

    3. All Text Frames should have the Object Style set as default

    4. The new TF's have an OS of [None]

    3 votes
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    3 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    This has been the behaviour since the beginning. See the link https://helpx.adobe.com/indesign/using/object-styles.html where it states “This category is applicable only if the object is an unthreaded text frame.”

    Please let us know any use-cases where this can be beneficial so that we can process this as a “Feature modification request”

    You can ctrl(cmd)+a in a text frame and then apply the paragraph style as a workaround.
    -Aman

  8. InDesign CC2018 is not compatible with Nvidia GPU anymore

    With NVIDIA GeForce GTX 680MX 2 GB and MacOS High Sierra 10.13.3,
    pictures in boxes are going to be greyed, when manipulate the border/box. They are also going to be greyed when moving the content. With CC2017 it works properly. I was in contact with a chat support person already, who can proof this.

    3 votes
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    2 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
    Need more info  ·  Sumit Garg responded

    Hi ,

    Can you please share screenshot for this issue. And , are you facing this issue for all the documents ?

  9. Custom PDF presets erased after update to CC 2018

    I have several saved PDF presets for different clients. All of them had been deleted after upgrading from CC 2017 to 2018. I first thought they were simply not migrated over, but after opening InDesign CC 2017 I noticed they were gone there also! Only the default presets (High-Quality Print, etc.) were showing up in the drop-down menu. I had to go into my TimeMachine update to restore the files.

    3 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Annika

    Could you please go to the following location on your system, and check whether your presets are present on your machine or not:
    /Library/Application Support/Adobe/Adobe PDF/Settings

    Also, is there any other Adobe application that is installed on your system, like Illustrator? If yes, could you please check if your presets are shown in those applications or not.

    Regards
    Anasuiya Gupta

  10. Find text and replace doesn't work with this new update!


    1. Find text and replace doesn't work with this new update!

    2. I (and many others) have requested that footnotes work in tables - is this ever going to happen?? Please..!

    3 votes
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Can you please add a small video (on WeTransfer/Youtube/Dropbox) and post a link here so that it can be looked into?
    We have tried to reproduce it but unable to do it.
    Also, please try once after clearing your cache and preferences. forums.adobe.com/thread/526990
    -Aman

  11. InDesign: 2018, newest update erases all user-saved Workspaces

    Newest update erases all user-saved Workspaces. Newest update to Photoshop 2018 doesn't...argh.

    3 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  12. Incompatible with Windows 10, won't even open

    My Windows 10 laptop simply will not open InDesign.

    3 votes
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. search

    I use CC 2017, but of course have seen this issue in other versions, Mac, and PC. When typing in a search term, like search term, the letters I type in show up backward, if at all, so mret chraes... which of course makes searching impossible. I can close the program, close the dialog box, and it still keeps coming up. It's so frustrating when you have 1000s of pages and need to find multiple words in between to keep opening/closing/shutting down

    3 votes
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    Need more info  ·  2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    Need more info  ·  6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. create new document dialog

    When I clicked create new documents button the new dialog not shown and no templates available like photoshop or illustrator and only show the old new document dialog and when I checked my preferences I could not find Use legacy option check box at all in General Tab

    3 votes
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Are you on Japanese or MENA feature set of InDesign?
    Japanese feature set – Japanese, Korean, Chinese (zh_CN and zh_TW)
    MENA feature set – Arabic, Hebrew, French (Morocco)

    Currently we have the new “Create new document” dialog only for the Roman feature set.
    We have however have working to get the new “Create new document” for Japanese and MENA feature sets as well with the upcoming CC 2018.0 release.
    You can test and try the new “Create new document” for MENA feature set in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    If it is otherwise, please let us know.

    -Aman

  16. Losing preferences after EVERY crash

    EVERY ******* TIME InD crashes it resets preferences to default.
    I will sue you, enough is enough. Maybe collective lawsuit will make you more responsible for your product you lazy monopolists.

    2 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  17. InDesign crashes every time after standby

    InDesign crashes every time when my MacBook Pro is in standby.

    OS X 10.15.6
    MacBook Pro 16

    2 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.1.2(v15.1.2.226) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  18. When I share to review, weird things happen

    I have InDesign 15.1.1 and I've been using the new Share to Review feature often. I've noticed that my text and tables would completely disappear on random pages and the Table of Contents became messed up as well. To make the text reappear, I had to adjust the size of the frame by a pixel or two then it would return. It didn't matter if I made the frame bigger or smaller.

    2 votes
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    1 comment  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  19. Indesign 15.1.1 crashing when placing an AI file

    Indesign 15.1.1 crashes every time when trying to place an AI file of a map that was originally exported from ArcGIS. Maps are complex, but I have never had a problem placing them before this update.

    2 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.1.2(v15.1.2.226) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  20. 2 votes
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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
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