Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
257 results found
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PDF Export causes Acrobat to crash
I am having trouble exporting InDesign files to PDF.
This is what I'm seeing:
Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.
Please share any advice.
4 votesHi,
Please let us know if it the InDesign application crashing or Acrobat?
If it is Acrobat, please post it here: acrobat.uservoice.comThanks,
Aman -
4 votes
Can you please look at the separations plate and let us know the color values.
You just have to follow simple steps:
1. Launch your InDesign
2. Create an object say rectangle and fill your color
3. Go to Window→Output→Separations Preview
4. Select the drop down of View to Separations
5. Hover over your object. The separations will show you how much % of which color component comprises the color.Also, let me know the Platform and OS version that you are working on.
A short video showing the issue will be very helpful.
You can directly reach me out at sakverma@adobe.comThanks,
InDesign Team -
Separations Preview
Like previous versions of InDesign CC the color separations preview still does not work correctly.
When user tries to view separations by turning a color separation off, or toggling back and forth between colors, the visible page in the document goes completely haywire - scattering elements and superimposing images from other nearby pages. See attached screenshots of the issue.
This has been an issue for awhile and I am dismayed it still has not been addressed as it is a very useful function in the printing industry. Since the launch of CC I have had to check my separations in…
4 votesPlease respond to the email sent by us for more information regarding this issue.
Thanks,
Adobe InDesign team -
search document and all documents
Since today's update (03/15/2018) in Indesign CC2018. The Search Box, even if you chose "Document" or "All documents" only performs searches in "Story"
4 votesWe have tried the scenario on latest InDesign 13.1 and we are able to find the in “document” “all document” as set in dialog without any problem.
Please elaborate the steps for reproducing the issue. That would be really helpful.Regards,
InDesign Team -
Placing illustrator files is very very very slow after update
After updating AI and INDD, placing AI files into INDD is taking a very long time. I made an update to an AI file that was placed into an existing INDD files that contains 13 placed AI files. I only updated a few of the linked AI files. Prior to the AI and INDD update, updating these placed links took a few seconds each max. Now, just to update the two links takes about 2 minutes.
This MAY be an AI bug, but I don't know how make that determination as I updated bothat the same time.
4 votes -
InDesign CC2018 is not compatible with Nvidia GPU anymore
With NVIDIA GeForce GTX 680MX 2 GB and MacOS High Sierra 10.13.3,
pictures in boxes are going to be greyed, when manipulate the border/box. They are also going to be greyed when moving the content. With CC2017 it works properly. I was in contact with a chat support person already, who can proof this.4 votesHi ,
Can you please share screenshot for this issue. And , are you facing this issue for all the documents ?
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hyperlink
Interactive PDF not exporting hyperlinks correctly
Everytime I export an interactive PDF with hyperlinks, the links have %0D automatically at the end. The hard return code is not in the link in InDesign, I've tried to remove it several times within the working document and Acrobat with no luck. Seems to be a bug.
4 votesRequire user inputs.
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Adobe InDesign team -
Clip to Frame paragraph shading
InDesign 13.0 x64 Windows
Create a paragraph style with paragraph shading, width set to column. Set positive left and right offsets. Enable "Clip to Frame".
Expected result: Shading does not extend beyond frame.
Actual result: Shading offset is clipped on left frame margin, but clipping is not honored on right frame margin.4 votesHi,
Thanks for reporting the issue.
However, the issue is not reproducible by me. Please can you send a small video along with the sample document at amaarora@adobe.comThis will help us identify the cause and fix it.
-Aman
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Find text and replace doesn't work with this new update!
- Find text and replace doesn't work with this new update!
- I (and many others) have requested that footnotes work in tables - is this ever going to happen?? Please..!
4 votesHi,
Can you please add a small video (on WeTransfer/Youtube/Dropbox) and post a link here so that it can be looked into?
We have tried to reproduce it but unable to do it.
Also, please try once after clearing your cache and preferences. forums.adobe.com/thread/526990
-Aman -
indesign export
I export a pdf and then decide I want to make a tweak. So I tweak the indesign file, re-export my pdf, and then the pdf doesn't update the preview! I have to re-export TWICE in order for the pdf to be updated. Anybody else having this problem?
4 votesHi
Please provide the following information:
1. Which version of InDesign are you using?
2. On which OS are you seeing this issue? Win or Mac?
3. This issue is reproducible with each and every file or with some specific files?Regards
Anasuiya Gupta -
Indesign freezing when trying to change leading in style
Indesign CC 2017.1 release
12.1.0.56 64 build
I am trying to change the leading for a particular style that is used in footnotes and when I attempt the change Indesign simply freezes. At the moment the leading is 9 pt but I want to increase to 11 pt. I don't have this problem with ordinary styles4 votes -
Running Header Removes ZWNJ (Zero-width non-joiner) Character (U+200C)
I want to use Running Header to have the section name at the top of the pages.
The section title has Zwnj character (https://en.wikipedia.org/wiki/Zero-width_non-joiner) but running header removes this character (U+200C).
for more information see the attached image4 votesWe have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Try opening the document with other option (File→Open(Copy))
• What were you doing when the issue was observed in InDesign?
• Error snapshot or video recording of the issue.
• Please share sample document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)Adobe InDesign team
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InDesign 17.1 not working properly
InDesign (17.1) is acting very strange for the last two months. When I click on File, Edit, View or any other topic, the tab does not open. I cannot access any action under those tabs. Also, when I eventually get to work with my document, it is extremely slow to save. It turns, and turns forever. I've been working with InDesign for over 20 years and it's the first time I have so much trouble with the software. How can that be fixed?
3 votesCan you try the following and see if it solves your issue:
- Quit InDesign.
- Delete the following:
/Users/your_user_name/Library/Caches/Adobe InDesign
/Users/your_user_name/Library/Preferences/Adobe InDesign
/Users/your_user_name/Library/Caches/CSXS/cep_cache
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Adobe InDesign team
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Share for Review
After sending out a "Share for Review" in InDesign, I went back to the file after people made comments and when I go to the review, the only option is to create a new review. But if i go to my email notification and click on the link, I can see the review that way. I did not "save as" to the file.
3 votesOpen the Review panel (Window>Comments>Review) to see the comments made by the people with whom you had shared the document for review.
Please let us know if this solves the issue for you.
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InDesign team -
Linked EPS appears with jagged/rough edges even on High Quality Display
I've never seen this before, but linked vector EPS files aren't previewing properly in InDesign. The edges are super jagged when they should be smooth lines.
3 votesPlease mention the version of InDesign you’re seeing this issue with.
Also, if you could share a couple of sample EPS files, it would be great. Please send these to sharewithID@adobe.com—
InDesign team -
indesign crashes when inserting copied text from an external document
indesign cc 2021 16.1
I open an existing indesign document
I copy text from a google doc / external file
I insert text into existing connected text frame with the text spreading over both frames-> indesign crashes
(restarting indesign did not help. restarting the mac did not help. wirting text by hand without copying works. copying text within the document works.)
3 votesPlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Can't select gradients from swatches
Since installing the new InDesign 2021, I'm not able to apply my colour swatches to the gradient bar. When I click on a colour swatch, it changes the main fill rather than the gradient colour.
This was working before the update.
3 votesTo apply a swatch to one of the gradient stops, you have to hold down the Alt key and then click on a Swatch in the Swatches panel. Clicking directly on any of the swatches changes the fill color of the object to the Swatch color instead of changing the color of the gradient stop.
Please confirm the above in the previous release as well as InDesign 2021.—
Adobe InDesign team -
crash sleep mode
Hello,
I'm using InDesign 15.1.2 on a brand new Macbook Pro.
Several times a day InDesign crashes. It seems to happen most often when:
- my computer goes into sleep mode and I reawaken itbut it sometimes happens when:
- I copy text from a word document or email, and then try and paste it into a text frame within InDesign.Sometimes it happens for no reason, when I am using another program.
I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from…
3 votesWe have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign froze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
When I share to review, weird things happen
I have InDesign 15.1.1 and I've been using the new Share to Review feature often. I've noticed that my text and tables would completely disappear on random pages and the Table of Contents became messed up as well. To make the text reappear, I had to adjust the size of the frame by a pixel or two then it would return. It didn't matter if I made the frame bigger or smaller.
3 votesCould you try exporting the document to PDF and see how the PDF appears in Acrobat?
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Adobe InDesign team -
[15.0.2.323] Big problem with unrecognized user dictionaries
macOS 10.14.6 - multiple computers with us and with customers
We noticed today that extensive user dictionaries are recognized as such by the existing documents, but InDesign (current version) completely ignores them and thus incorrectly hyphens them.
In a special case, a very extensive user dictionary is linked as a symlink (alias) from the Dropbox into the corresponding Linguistics folder in Application Support / Adobe. So far, this worked wonderfully with all versions and has the advantage that adjustments are automatically distributed correctly via the Dropbox.
I tried the following:
the symlink resolved and the extensive dictionary (a lot of…3 votesPlease share the test document with us.
You can send them to pgaurav@adobe.com
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