6933 results found

1. InDesign crashes

   InDesign 14.0.1 MacOS Mojave

   Program crashes every time I open it, with any file. It tried to recover the last file it opened but nothing works.

   Tried: erasing prefs, cache, dumped the Recovery files, Uninstall, Reinstall. Still having the same issue. This is happening on two of my Computers at work.
   Tried the same solutions on both computers and still having the same crash issues.

   PS: Program was working OK yesterday, 1-8-2019.

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We’re very sorry for the interruption. It should be working again.

   Adobe InDesign team

2. keyboard shortcut CTRL-ALT-SHIFT-Enter reverted on restart. Num . and Num enter not working.

   Indesign 14.0.1. x64, german, german keyboard layout

   I try to delete the shortcuts for
   - Windows > Interactive: EPUB-Interactive-Preview
   - Panels > EPUB-Interactive-Preview: Documentpreview
   - Panels > EPUB-Interactive-Preview: Spread preview

   and i try to reassigne these shortcuts "CTRL-SHIFT-ALT-Enter" and "ALT-SHIFT-ENTER" etc. to other functions. I save my custom keyboard shortcuts and it works for this session. But everytime i restart Indesign they are revcerted to the EPUB-functions.

   ALSO the numpad keys "," and "enter" are no longer differentiated from the normal "," and "enter" keys and are thus not working. Back in Indesign CS6 the numpad keys were labeled "Num ," and "Num enter".

   All other custom keyboard shortcuts of mine seem to be working at least.

   Please investigate.

   Indesign 14.0.1. x64, german, german keyboard layout

   I try to delete the shortcuts for
   - Windows > Interactive: EPUB-Interactive-Preview
   - Panels > EPUB-Interactive-Preview: Documentpreview
   - Panels > EPUB-Interactive-Preview: Spread preview

   and i try to reassigne these shortcuts "CTRL-SHIFT-ALT-Enter" and "ALT-SHIFT-ENTER" etc. to other functions. I save my custom keyboard shortcuts and it works for this session. But everytime i restart Indesign they are revcerted to the EPUB-functions.

   ALSO the numpad keys "," and "enter" are no longer differentiated from the normal "," and "enter" keys and are thus not working. Back in Indesign CS6 the numpad keys were labeled "Num… more

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3. Indesign CC2019 14.0.1 - Some panels collapsed after restart

   Indesign 14.0.1 x64, german, Windows8

   I have "Character", "Paragraph|Stories|Attributes", "Layers", "Color"-Panels docked to the left side of Indesign on Screen 1. I also have several other panels stacked but freefloating on a second screen. No panel is ever minimized. No panel is ever collapsed in my setup. I always have them expanded and open. This is my standart workspace. After closing Indesign and starting it, sometimes it collapes the left-docked panels. The freefloating panels on screen2 remain ok.

   In settings "auto-minimize panels" is OFF.
   "Auto show panels" is checked "ON".

   Please see screenshot attached.

   Expected behaviour is - of course - to find indesign starting as it was when i left it.

   I never encountered this bug in ID CS6.

   Indesign 14.0.1 x64, german, Windows8

   I have "Character", "Paragraph|Stories|Attributes", "Layers", "Color"-Panels docked to the left side of Indesign on Screen 1. I also have several other panels stacked but freefloating on a second screen. No panel is ever minimized. No panel is ever collapsed in my setup. I always have them expanded and open. This is my standart workspace. After closing Indesign and starting it, sometimes it collapes the left-docked panels. The freefloating panels on screen2 remain ok.

   In settings "auto-minimize panels" is OFF.
   "Auto show panels" is checked "ON".

   Please see screenshot attached.

   Expected behaviour is - of course… more

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4. Indesign CC2019 (oct) - "Do you want to save changes to "-/*TempScratchDocument*/-" on close

   Indesign 14.0.1 x64, german, Windows8 as "Admin"

   On closing Indesign with its "×" button, a dialog popped up asking:

   Do i wanna save changes to "-/TempScratchDocument/-", Yes | No | Cancel.

   This is the first time i have this error. I can not recreate it. Prior to the error i did: made some changes to an open documents spellchecking and hyphenisation settings. I also edited a paragraph format in the doc to use Duden instead of Proximity as Spellchecking/Hyphenisation. I let it re-calculate the flow of the document and saved the document. I closed the doc ument and made changes to indesign default Spellchecking and Hyphenisation settings, setting German to "Duden" and "Duden (Press)" as defaults. I then wanted to close Indesign, when the dialog popped up.

   It was NOT a crash, just this weird Dialog.

   See screenshot attached.

   Indesign 14.0.1 x64, german, Windows8 as "Admin"

   On closing Indesign with its "×" button, a dialog popped up asking:

   Do i wanna save changes to "-/TempScratchDocument/-", Yes | No | Cancel.

   This is the first time i have this error. I can not recreate it. Prior to the error i did: made some changes to an open documents spellchecking and hyphenisation settings. I also edited a paragraph format in the doc to use Duden instead of Proximity as Spellchecking/Hyphenisation. I let it re-calculate the flow of the document and saved the document. I closed the doc ument and… more

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5. Turning facing pages back on makes first Master page a spread

   This is a new issue that did not exist before: 1. I have a facing-page document with single Master pages (one for the left and one for the right). see "step-1.jpg"
   2. I turn off facing pages. see "step-2.jpg" 3. I turn on facing pages again and it automatically turns the first Master page into a spread (which in-turn alters the layout of the entire document). see "step-3.jpg" How do I fix this so that re-checking facing pages keeps that Master pages as singles?

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

6. Stalling

   Hi My Id is stalling both in opening, archiving and packing mode, after updating to Id CC 2019 14.0.1, working on Mac OS Mojave 10.14.2. The spinning ball continues.....

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7. Unable to open menus in Control Panel

   We are unable to open the menu in the Control Panel in the current InDesign (different Windows 10 machines). InDesign 14.0.1.209, please see screenshot attached.

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8. Strange characters appear when pasting any text from anywhere

   I have InDesign CC2019 - Whenever I paste from any program (Word, Outlook, Notepad) into InDesign there is an odd boxed character with an X anywhere there was a line ending in the original. There are no soft returns or hard returns or anything in the originals it just word wrapped in a spot - and InDesign inserts a character which I cannot search for or replace.

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9. Pasting objects from Illustrator extremelly slow

   Pasting objects from Illustrator is extremelly slow for me. It takes up to 10 seconds. The issue only occurs in direction. Copying graphics from Photoshop or Powerpoint to Indesign does not produce this issue. Copy paste from Indesign to Illustrator also has no issue. I have reinstal both the latest Illustrator and Indesign CC. See the video and my system performance. Clipboard settings are set to what worked recommended and what worked for me fine on a slower machine before.

   Thank you for help

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10. A few of pages are generated as the empty page in the exported PDF file from time to time

    When I try to generate my INDD file to PDF via the Export to PDF function of InDesign, a few of pages are generated as the empty page.

    . This happens from time to time (not always), even though I perform it with same file. (For example, if I retry to generate the PDF file without any amendment in the INDD file, this problem is fixed.)
    . Here, "empty page" means that all object is not shown on those pages - doesn't mean that the objects moves to the next pages.
    . I am using 11.4.1.102 x64 build with Windows 7.

    I am sending all files to be used via the link of https://heartsome-my.sharepoint.com/:u:/g/personal/danny_heartsome_co_kr1/EejzrbrCFu1MkBCq1r3Yxv8BFqjkiJ4GTh0yg08gM7hCUA?e=VCS6bq (Due to the file size limit, I could not attach it into this post.)
    . T-TYPERF9000JCDA68-03194N-05CFRProblem.pdf: be generated with the blank pages (on page 4 - 5)
    . T-TYPERF9000JCDA68-03194N-05CFRRegenerated.pdf: be generated once again without any amendment
    . HeartsomePrint.joboptions: be used as the PDF Export setting
    . Package folder: source files

    When I try to generate my INDD file to PDF via the Export to PDF function of InDesign, a few of pages are generated as the empty page.

    . This happens from time to time (not always), even though I perform it with same file. (For example, if I retry to generate the PDF file without any amendment in the INDD file, this problem is fixed.)
    . Here, "empty page" means that all object is not shown on those pages - doesn't mean that the objects moves to the next pages.
    . I am using 11.4.1.102 x64 build with Windows… more

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11. update notifications

    My adobe indesign doesn't alert me when there are updates. I'm working in 13.1 and I my files were worked on in 14. This is a reoccurring problem.

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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12. PDF Comments Insert Issues

    PDF Comments do not insert at the correct location when the Insert is marked at the start or the end of a paragraph. The insert at the start of the paragraph instead gets inserted at the end of the previous paragraph. The insert at the end of a paragraph instead gets inserted before the final character (tested with period and question mark and happened with both).

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

13. Entire page missing elements and objects, and unable to select objects

    After updating to 14.0.1, I opened a project and found that one of the pages (just this one page for some reason) had missing objects, missing elements, and the objects on the page were unable to be selected unless I clicked and dragged from the outside of the page to select everything at once. The missing images showed up elsewhere in the catalog and appeared in the links panel under the correct page, but did not appear in the page. After closing and re-opening the same file in InDesign CC 2018, everything was intact and totally fine. This issue rendered 14.0.1 totally unusable for me.

    After updating to 14.0.1, I opened a project and found that one of the pages (just this one page for some reason) had missing objects, missing elements, and the objects on the page were unable to be selected unless I clicked and dragged from the outside of the page to select everything at once. The missing images showed up elsewhere in the catalog and appeared in the links panel under the correct page, but did not appear in the page. After closing and re-opening the same file in InDesign CC 2018, everything was intact and totally fine. This issue rendered… more

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14. panels keep moving

    The tool panels keep changing position, flying out or closing in a seemingly random manner. Certainly their movement is counter productive to any given use.

    I've just updated to ID 2019 and my panel positions are all lost. This is after several month of wrestling with the demented behaviour Adobe has given them.

    In the 'old' days, one set up the panels how preferred and pretty much left them alone.

    Could Adobe please return to this functional panel behaviour and stop them flying out, moving about, or getting lost on each update?

    Having to click things open and close don each use is time consuming and wearisome. It completely interferes with any creative method - having to literally 'fight' the interface.

    The tool panels keep changing position, flying out or closing in a seemingly random manner. Certainly their movement is counter productive to any given use.

    I've just updated to ID 2019 and my panel positions are all lost. This is after several month of wrestling with the demented behaviour Adobe has given them.

    In the 'old' days, one set up the panels how preferred and pretty much left them alone.

    Could Adobe please return to this functional panel behaviour and stop them flying out, moving about, or getting lost on each update?

    Having to click things open and close don… more

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15. preview 'w' shortcut doesn't work

    Regularly doesn't respond to the 'w' key shortcut to toggle between regular/preview views.

    Closing entire program fixes the issue.

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    Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    As confirmed by the user, the issue is resolved with the latest InDesign 2021.

    Workaround: Restart InDesign

    —
    Adobe InDesign Team

16. Text Form Fields do not export with inDesign CC 2018 14.0

    Form Fields do not export at all in the PDF when exported in the current version of inDesign. I am using the same exact settings as I did before I updated, and links DO work. Form fields just do not appear.

    To recreate:
    1) Make boxes where fields are required (in this case, on its own layer, which is visible and active)
    2) Using the Buttons and Forms panel, convert them to text boxes
    3) Export to PDF, making sure that the boxes for exporting interactive elements are checked, and the dropdown says to include appearance

    Resulting PDF does not have text fields.

    Form Fields do not export at all in the PDF when exported in the current version of inDesign. I am using the same exact settings as I did before I updated, and links DO work. Form fields just do not appear.

    To recreate:
    1) Make boxes where fields are required (in this case, on its own layer, which is visible and active)
    2) Using the Buttons and Forms panel, convert them to text boxes
    3) Export to PDF, making sure that the boxes for exporting interactive elements are checked, and the dropdown says to include appearance

    Resulting PDF does not… more

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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    It looks like you are exporting to a Print PDF.
    For the Form Fields to work, you should choose Adobe PDF (Interactive) Format instead.

    Hope this helps.

    InDesign team

17. Jumbled Text

    I'm having an issue with catalogs I'm working with. When I open the most recent version of an INDD file, there is jumbled text in the headings and subheadings, even though the PDF exported fine when the file was last opened. Advice?

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18. Going to the end of the line includes the whitespace(s) also

    Typing in illustrator has an issue when going to the end of the line - when pressing the End key moves the cursor to the end of the line, including the space; therefore typing again will prepend text to the word on the other line.
    To reproduce:
    - Type a text which is long enough to break on the next line. Let's say, the text will break between "word1 word2"
    - Go to the first line.
    - Hit End, then x on the keyboard.
    + Expected result: "word1x word2"
    + Actual result: "word1 xword2"
    All text editors prdouce the expected result...

    Typing in illustrator has an issue when going to the end of the line - when pressing the End key moves the cursor to the end of the line, including the space; therefore typing again will prepend text to the word on the other line.
    To reproduce:
    - Type a text which is long enough to break on the next line. Let's say, the text will break between "word1 word2"
    - Go to the first line.
    - Hit End, then x on the keyboard.
    + Expected result: "word1x word2"
    + Actual result: "word1 xword2"
    All text editors prdouce the expected… more

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19. Erreur#67

    Fonction Publish on line:
    Une erreur de connexion au serveur Adobe: erreur #67

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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20. incopy

    InCopy is going SO slow it's greatly reduced our efficiency in editing magazine text. Every text box takes at least 1 whole minute to check in and out of, and even when I've opened the text box, it takes ages for me to move my cursor to make an edit. I can barely move my mouse without it freezing up. This is happening on all of our work computers and my laptop at home, so it's not an isolated issue. Also three of our computers are brand-new and those computers are also having the same issues with InCopy. This started happening after we updated to Mojave. We've updated our applications (InDesign & InCopy) to the latest versions as well.

    InCopy is going SO slow it's greatly reduced our efficiency in editing magazine text. Every text box takes at least 1 whole minute to check in and out of, and even when I've opened the text box, it takes ages for me to move my cursor to make an edit. I can barely move my mouse without it freezing up. This is happening on all of our work computers and my laptop at home, so it's not an isolated issue. Also three of our computers are brand-new and those computers are also having the same issues with InCopy. This started… more

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