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  1. Version of Adobe InDesign, InCopy or InDesign Server
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  3. Expected result
  4. Actual result
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192 results found

  1. indesign crashes very regularly

    Indesign crashes very often these days giving this message [/Development/siriusr11/external/dva/adobe/dvaui/ui/src/OS_UI.cpp-4645], but not autosaving. It seems to happen at different times, can't pinpoint why it does

    15 votes

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    7 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.

    If you still face a crash issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )

    Also, start a new thread providing the necessary information to reproduce the crash and send the
    information to santalwa@adobe.com as well.

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  2. Wrong menu gets expanded while clicking on an item on Menu bar in InDesign

    When InDesign is opened on my second screen, I can't select anything on top menus.

    InDesign CC 2017 on Windows 10

    35 votes

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    49 comments  ·  UI/UI Scaling  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  3. Placing and Moving Images Changes Opacity

    If I place an image and then try to move it within the bounding box, the opacity appears to change to around 50%. However, the opacity is still set to 100%. I can correct it by hitting Undo which reverts the image back to normal. From what I can tell, it is only a visual bug. Exporting the image doesn't show the change in opacity.

    I haven't been able to reproduce this issue consistently but would say it happens around 80% of the time I try to move an image. Another interesting thing is that if the issue happens and…

    7 votes

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    3 comments  ·  Effects/Transparency  ·  Admin →
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    Closed: Fixed  ·  Sumit Garg responded

    Hi ,
    Thanks for reporting this issue. We are already aware about this issue inside “InDesign CC2017”.
    Hence, we have fixed this issue inside our latest release “InDesign CC2018”. Please try it out.

    If you still face this issue inside our new release please do let us know.

  4. print dialog page size

    Since the latest version, the print dialog box no longer clearly shows when the image area exceeds the page size on the preview in the lower left. Before, the image area that would not print would be greyed. That is no longer the case.

    1 vote

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    1 comment  ·  Print/Packaging  ·  Admin →
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  5. Table headers disappear when pasting

    Several times now I've cut & pasted a table from one part of my document to another only to find the headers disappear. Inserting a row makes the headers reappear.

    I'm usig 12.1.0.56 x64 build.

    16 votes

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    12 comments  ·  Text/Story/Table  ·  Admin →
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  6. InDesign Crashes when Scrolling the document

    My file continually crashes whenever I attempt to scroll down on the document.

    6 votes

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    6 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We’ve fixed the issue with InDesign’s latest Mar’18 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  7. Glyphs panel scroll doesn't work in CC2017

    Fix scroll feature in Glyphs panel; it worked in CC 2015. Broken in CC2017 on both Mac and Windows.

    9 votes

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    5 comments  ·  UI/UI Scaling  ·  Admin →
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  8. import options are collapsed (CC2017)

    when importing a file, the import options are collapsed, so you always have to check if the "import options" are marked. can reproduce. should be uncollapsed like the versions before.

    4 votes

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    1 comment  ·  UI/UI Scaling  ·  Admin →
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  9. Change to gap tool made it useless for measurement

    PRior to the latest update I could use the gap tool to hover between items and see in a moment the distance between them. Now the text color is so pale I can barely see it when hovering. Probably not an intentional change.

    4 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We have made improvements to the readability aspect in the Control panel fields when using the Gap Tool in InDesign CC 2018. You will see a marked change as compared to InDesign CC 2017.
    Closing this thread as we are no more hearing from users about this issue.

    Thanks,
    Adobe InDesign team

  10. Cannot use to gray or white when using Presentation view

    Gray or white background not available when using Presentation view in 2017 CC InDesign. I've tried using multiple combinations of "W" and control, option, command, etc. to no avail.

    8 votes

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    3 comments  ·  Others  ·  Admin →
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  11. Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra

    In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.

    322 votes

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    240 comments  ·  Others  ·  Admin →
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  12. Moving objects between layers using the layers panel doesn't always work

    I struggle with moving objects between different layers in an InDesign document by using the layers panel. Often it takes two or more attempts to move objects. I wonder if it's the tolerance of the buttons or if this is genuinely a bug.

    13 votes

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    4 comments  ·  UI/UI Scaling  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the resolution of the issue.

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