156 results found

1. Upon adding pages Share for Review comments and pins are mapped incorrectly.

   We have a 100+ page user guide that was marked up with many comments. All of these were mapped correctly. Upon introducing 6 new pages (3 spreads) early in the document all of the comments are now mapped 3 spreads out of sync. Removing the 3 spreads did not resolve the issue and now our comments are all mapped to the wrong pages. This is strange as I really would imaging that comments are mapped to specific object ID's rather than a 'physical location'.

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2. Errors when using the Share for Review feature with highlight, strike-through and replace text.

   I have the InDesign v. 18.0
   Everytime I use the Share for Review feature, no matter where I highlight, strike-through or replace the text, the place where I want to make the suggestion is never accurate. If I try to highlight a text, when I see it the InDesign program and click the review in the Review window, it just brings me to a different page. The highlighted text isn't even highlighted at all. Same with strike-through and replace text. Of course, I can see the comment within the Review window, but when I click it, it usually brings up a different page from the one I actually selected for the review. It won't even tell me what text has the review.
   However, the pin feature and draw shape feature work really well. That's why I thought this was a bug. It's just off, not accurate at all but only with those 3 features previously mentioned.
   What I expect from it is that it actually highlights the text with the review (not just bring me to a random space in the doc) or show an actual strike-through or a text replacement icon. Or to, at least, show me the actual text that has a review in general.

   In the screenshot, I'm clicking the "Replace text" ewview and it brings me to that page that only has images. The next page is the one I made the review on. And it won't even show me what line in the text has the review.

   I have the InDesign v. 18.0
   Everytime I use the Share for Review feature, no matter where I highlight, strike-through or replace the text, the place where I want to make the suggestion is never accurate. If I try to highlight a text, when I see it the InDesign program and click the review in the Review window, it just brings me to a different page. The highlighted text isn't even highlighted at all. Same with strike-through and replace text. Of course, I can see the comment within the Review window, but when I click it, it usually brings up… more

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3. Share for Review - Interactive PDF 'Jump to Page' feature not working

   Hey,

   I have a contents page in my Interactive PDF, that when you click an item on it, it jumps to the corresponding page in the PDF. However, on the Share to Review site, it jumps to the wrong page - always to the page after the one that it should jump to. When I export the PDF normally, it functions as expected, it is only on the Share to Review site that it doesn't work.

   Was wondering if a fix could be found for this, as we are having to explain this to clients every time we send a PDF out for review!

   Many thanks,
   Megan

   Hey,

   I have a contents page in my Interactive PDF, that when you click an item on it, it jumps to the corresponding page in the PDF. However, on the Share to Review site, it jumps to the wrong page - always to the page after the one that it should jump to. When I export the PDF normally, it functions as expected, it is only on the Share to Review site that it doesn't work.

   Was wondering if a fix could be found for this, as we are having to explain this to clients every time we send a… more

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4. share for review comments are unmapped

   my editors are able to add comments to a share for review pdf in a browser without choosing a tool. they highlight text and add a comment, click submit, and the comments come up as unmapped. i'm on InDesign 17.4.

   i was able to replicate this problem myself by opening the share for review pdf in my browser (both chrome and safari) and adding comments without selecting a tool. there should be a bubble tool or something for general comments. as is, users believe they are leaving comments on specific words.

   expected: users should not be able to highlight text and add a note to it without some sort of mark showing up in the the pdf itself so i can see where the change is supposed to be made. actual: lots of unmapped, useless comments.

   my editors are able to add comments to a share for review pdf in a browser without choosing a tool. they highlight text and add a comment, click submit, and the comments come up as unmapped. i'm on InDesign 17.4.

   i was able to replicate this problem myself by opening the share for review pdf in my browser (both chrome and safari) and adding comments without selecting a tool. there should be a bubble tool or something for general comments. as is, users believe they are leaving comments on specific words.

   expected: users should not be able to highlight text… more

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5. Share for Review: 404 Error, I'm the owner but receive no access

   I have hundreds of share for review links that all don't work anymore, neither for me nor externals. They all end up at 404. When I open the indd, I get the message that I'm not permitted to create or update a review link because I'm not the owner — I am. I've tried logging out and back in but that didn't help. My indesign is fully up to date at version 17.3.

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6. Share for review missing annotations

   Using 17.1 and just upgraded to 17.3. Have loved share for review, but recently I'm unable to see location of annotations from inside ID app or multiple web browsers: Editor leaves a note, I can see the note, but there's nothing to indicate where the note belongs on the page--not all of A's comments but many of them. Other editors also can't see the annotations either.

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7. InDesign Share for Review @mentions are not sending emails to the contributors

   People are leaving comments with the @mention option but the @person is not receiving those comments in email so they don't know that the comment was made.

   I'm using Version 17.3

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8. Hyperlinks In Document Not Linking Out

   I am working in InDesign 17.3.

   I can create and update the Share for Review link itself but all hyperlinks within the document won't work. The hyperlinks show up as links in the document and online (blue, underline) but when you click on them they don't do anything. You can't right click to get options to open in a new tab or copy the link.

   The links work when you export as a PDF or publish online but not when you do Share for Review.

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9. All resolved comments disappeared

   Overnight all resolved comments and their respective users disappeared from the Review panel. When switching the filter no comments are shown anymore and i can't get them back in neither scenario (logging in the CC online and looking in the review link, looking in InDesign itself and so on). Is there any chance to get those resolved comments back? They haven't been deleted neither, either the client or I resolved those through both ways and the day before everything was there and viewable with the respective filter. Without them it's nearly impossible to keep a backlog of all the changes.

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10. Share for review comments disappear when updating link

    I am currently working with a 102 page document that is shared with several customers. Once I make edits and I update the link, all comments from myself and the customers disappear. Even after restarting my computer, updating InDesign, signing out and signing in of Creative Cloud, the problem still persists. I am working on a MAC and InDesign version 17.2.1. This problem is only happening with one project file, and I've also tried moving all of the pages to a new document with no luck. I appreciate any help.

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11. share for review

    Shared a document for review on the latest (17.2.1) version of InDesign and when coworkers tried to access it, it just spun and never loaded.

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12. Share for Review / Hyperlinks not working

    Hyperlinks are not working on Share for review, using image, text or even buttons. They work fine if you export the document as Interactive PDF. Already tried to delete the review and upload a new version, but nothing seems to work.

    Does anyone else have this issue?

    Working on ID v.17.1 x64

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13. Review: Previous feedback is no longer displayed in previous file version

    Previous feedback is no longer displayed in previous file version! This is extremely tedious when checking the files, because even if you make a copy of the file and assign a new review link to it, your colleagues cannot compare the corrections with their comments. Likewise, I cannot check whether I have received the feedback with the subsequently marked errors and thus adopted them.

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14. Duplicating Document within Finder Causes Both to be linked to the same Review "Share For Review"

    I just encountered a very annoying bug. It seems that if you duplicate a file in the finder (Mac OS) with a document that already has a review, the copy seems to keep the link to the Shared for Review review. Also the original maintains the link. Even if you try creating a new review it seems both files are connected. The way to avoid it is to do a Save Copy from with InDesign. So I guess within the InDesign document when you just duplicate in the finder there is some information that somehow keeps it lined to the original? But when you do a save copy it breaks that link? I had even tried deleting the reviews but when I would create a new review it would somehow link it to both Indesign file.

    Note: I am working on Google Drive Cloud Drive so I will have to test if it has the same issue with a local drive.

    I just encountered a very annoying bug. It seems that if you duplicate a file in the finder (Mac OS) with a document that already has a review, the copy seems to keep the link to the Shared for Review review. Also the original maintains the link. Even if you try creating a new review it seems both files are connected. The way to avoid it is to do a Save Copy from with InDesign. So I guess within the InDesign document when you just duplicate in the finder there is some information that somehow keeps it lined to the… more

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15. Share for Review - Public Recipients Still Can't Access Without Adobe Account

    I'm using InDesign version 17.0.1. Using Share for Review, I was able to chose Public and send invitations. The recipients received the e-mail from Adobe, but if the recipient is on a computer without an Adobe account, when they click the button to access the file, it doesn't open - it will just spin for several minutes then display a File Preview Error . The instructions I have for Share for Review said that choosing Public would allow users without an Adobe account to access the file, but this does not seem to be the case. I first tested this by sending to my boss who is on the same network, but doesn't have an Adobe account - she received the error. I sent to my personal e-mail accessed through my home computer, which doesn't have an Adobe account - I received the error. I then accessed my personal e-mail through my work computer, which does have an Adobe account - it worked just fine. I don't understand why Public is working the same as Invite Only. I would really like to use Share for Review, but almost everyone who reviews my work doesn't have an Adobe account. Please help!

    I'm using InDesign version 17.0.1. Using Share for Review, I was able to chose Public and send invitations. The recipients received the e-mail from Adobe, but if the recipient is on a computer without an Adobe account, when they click the button to access the file, it doesn't open - it will just spin for several minutes then display a File Preview Error . The instructions I have for Share for Review said that choosing Public would allow users without an Adobe account to access the file, but this does not seem to be the case. I first tested this… more

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    1 comment  ·  Share for Review  ·  Edit…  ·  Delete…  ·  Admin →
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16. Share for Review Unreliable

    I love the share for review function, however it is proving too unreliable to be used in a professional setting.

    Here are the issues that my team and I encountered on a regular basis:

    Review comment window is blank
    Updating sharing link freezes program
    Review page in browser won't load (spinning circle of death)
    Document in browser glitches and jumps around when trying to navigate
    

    These are pretty serious issues that need to be resolved. I like the innovation, but in order to make it part of our process, reliability is the most important aspect.

    5 votes

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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17. Missing highlight, replace, and strikethrough in browser

    Highlight, replace text, and strikethrough are missing from Chrome browser. It works in Firefox and Safari. I don't want to force my clients to use a certain browser. I'm using: macOS 10.15.7, ID 2022 (17.0.1), Chrome 97.x, Firefox 95.0.2 and Safari 15.2.
    I see this issue has come up for others as well but never really resolved. Please help.

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18. Share for review won't update link with Indesign version 17.0.1

    I've tried quitting, signing out of Adobe, restarting my computer, exporting PDFs and more and nothing seems to solve this issue. I only have been experiencing this consistently with the latest version. I'm on a Mac with Big Sur version 11.5.2 as well and it's not limited to one document, it happens for the majority of my documents.

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19. Share for Review - Scroll bars in Safari are invisible

    InDesign 17.0.1
    Safari Version 15.1
    Mac OS 10.15.7
    iMac Retina 5k 27in 2017

    When viewing shared review files in Safari, there are no visible scroll bars. This is present in every file I share for review. Scroll bars are enabled.

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20. Share for Review

    After sending out a "Share for Review" in InDesign, I went back to the file after people made comments and when I go to the review, the only option is to create a new review. But if i go to my email notification and click on the link, I can see the review that way. I did not "save as" to the file.

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Open the Review panel (Window>Comments>Review) to see the comments made by the people with whom you had shared the document for review.

    Please let us know if this solves the issue for you.

    —
    InDesign team