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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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141 results found

  1. share for review isn't working for client

    My client gets: File preview error. File preview not available, please reload to try again.
    They can see the document icon to click on in the "Shared with me" but when they click on it, it gives the the: File preview not available, please reload to try again. They are on Windows if that helps. It appears to be working for everybody else that it was shared with.
    Update Resaved file with new name, reshared, all is working!

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  2. track changes

    I just updated InCopy and now others can't see my changes.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  3. Share link is low resolution

    Make the web preview higher resolution.

    1 vote

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  4. Multiple Share for Review Issues

    I work with a team of 6 designers and we are all experiencing regular and multiple different issues with Share for Review – we are all using the latest version 2021 and are needing to try multiple things each time with varied results to get Share for Review to work – these include:
    1. Restarting Indesign
    2. Logging and in about of Adobe CC
    3. Trashing preferences
    4. Saving a file Copy

    Ths is extremely frustrating, wasting a lot of time and energy and money – I am sincerely hoping you are aware of all of these issues and are…

    9 votes

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  5. Turn off Share for Review email notifications

    Is there a way to Turn off Share for Review email notifications?

    5 votes

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  6. 2 votes

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  7. Share for Review – Filename for the reviewer

    I am loving this relatively new feature, but struggling to get full buy in from my reviewers because the filename displayed in their email notification is an Adobe generated random name and not the name of the actually file you are sharing. How can you make sure that the review filename is the same as the name of the actual Indesign document?

    The attached is an example of 3 such emails.

    I don't understand why the filename is not replicated.
    ( I know that S4R saves the review PDF in the Artifacts folder – if I force change that, will…

    2 votes

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  8. share for review not working

    So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.

    1 vote

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    Try the following solutions:

    SOLUTION 1
    -———
    1. Close InDesign.
    2. Bring up Creative Cloud Desktop (CCD) and Sign out.
    3. Launch InDesign and Sign in here (not from the CCD).
    4. Create a new document.
    5. Open Share for Review panel.

    SOLUTION 2
    -——-
    1) Close InDesign.
    2) Close Creative Cloud desktop app.
    3) Navigate to the OOBE folder located here:
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    4) Delete the opm.db file.
    5) Launch Creative Cloud desktop app.
    6) Launch InDesign

    Please let us know if the above solutions work for you.


    Adobe InDesign team

  9. review

    Bis heute morgen hat die Funktion "erstellen eines Review" funktioniert.
    Heut Abend macht das Programm nichts mehr. Es kommt nur mehr eine "schwarze" Fläche.
    Warum funktioiert es nicht mehr?

    2 votes

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  10. COMMENT BUBBLE WILL NOT DISAPEAR IN INDESIGN DOCUMENT AFTER CORRECTIONS MADE

    COMMENT BUBBLE WILL NOT GO AWAY, EVEN AFTER ATTEMPTING TO DELETE AFTER CORRECTIONS HAVE BEEN MADE.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  11. indesign review keeps reverting to resolved

    This happens very frequently.

    I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

    But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

    Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting,…

    12 votes

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  12. sharing for review - review comments not getting saved

    I have had a couple different reviewers make some comments, pins, etc and then close out of the review and when they went back into the review their comments were not there.

    2 votes

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  13. Indesign 16.0 crash when I publish for review a specific document

    Indesign 16.0 crash when I publish for review an indesign document contain 36 pages with some AI imports.
    I can publish other simply indesign documents.
    I can't understand why.
    Please help me.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  14. Indesign 16.1 share for review

    Can't share for review in Adobe Indesign 16.1. It works in Adobe Indesign 15.1.3
    Please fix bug in 16.1

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  15. 'Share for review' showing name of a previously shared document, hasn't recognised which document to share

    InDesign 16.0
    Mac OS 10.15.7
    Chrome Version 86.0.4240.183

    Share for review should respond to whichever tab is in focus

    Steps to recreate.

    1. Have 2 InDesign documents you want to share for review
    2. Open one of the files
    3. Go to share and review, see the filename populated in the panel's field
    4. Create the share
    5. Open the other InDesign document
    6. Go to share and review

    Expected: Document that is in focus in the open tab is the file that is being shared

    Actual: Previous file's name is still populated. Changing it and sharing creates an error.

    And now this has happened, restarting…

    2 votes

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  16. review

    ID 16.0
    When I receive a replacement comment I find it unfortunate that it is not possible to validate the replacement in inDesign and that it is done automatically. Same for deletion.
    it would really save time

    1 vote

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  17. review

    ID 16.0 CC2021 Any unresolved comments from one version to another of the share are lost.
    Unresolved comments should continue to be shared. Otherwise it limits the collaboration in real time.

    It seems like the "update a link" buttun makes a new review
    rather than just updating the file online.

    1 vote

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  18. share

    In the lists "published "and "shared with me", can you add the dates of documents

    1 vote

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  19. Share for Review strikethrough & highlight from online edits aren't visible in InDesign

    InDesign Vs. 16 Share for Review: if the reviewer uses the strikethrough text or highlight option, I don't see these in my indesign doc. I can see the strikethrough text on the browser version, but the highlight disppears completely. The review comment is in both places, just not what it's referencing.

    61 votes

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  20. 3 votes

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