Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Share Review Highlight tool not showing on the desktop version

    I am using Version 16.0.1 x 64 and decided to test Share Review. I noticed that the highlight tool Is only showing in the online version. When I activate the comments on the desktop Version I see that there should be a comment on that page but doesn't show the text to be highlighted. (I tried Changing the colour of the highlight and still Not showing) - I am leaving the comment as a guest.

    1 vote

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  2. Share Review Highlight tool not showing on the desktop version

    I am using Version 16.0.1 x 64 and decided to test Share Review. I noticed that the highlight tool Is only showing in the online version. When I activate the comments on the desktop Version I see that there should be a comment on that page but doesn't show the text to be highlighted. (I tried Changing the colour of the highlight and still Not showing) - I am leaving the comment as a guest.

    1 vote

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  3. Share for Review is showing files in low res very blurry

    I'm using PSD files linked in my InDesign, they look blurry like low res even the fonts used in the PSD https://assets.adobe.com/id/urn:aaid:sc:US:4e60c8e1-8ba1-46f0-af66-23ef2b71ac21?view=published

    Is there any option to share for review low res or high res please let us know, but I don't remember this happening to me before, they were shared always clear.

    3 votes

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    1 comment  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  4. share for review doesn't activate

    can't update my files anymore
    or create new update file,
    or create a review file with an other document...
    it's like broken...

    1 vote

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  5. Share for Review -Disappearing tools

    I have Indesign 16.0.
    On my first test of share for review, all the tools appeared.
    after saving it they disappeared. Then I saw that save as function disrupts the process.
    Then I signed out of my account and rebooted.
    When I signed back in the tools were there again.
    I opened another document (made in InDesign 16.0) and the tools were gone.

    THIS IS SO FRUSTRATING!
    How do I get the tools to stay consistently?

    2 votes

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  6. unmapped review comments

    Hi,
    in my link there are many comments but a lot of them are unmapped. Is there a way to recover them?
    https://assets.adobe.com/id/urn:aaid:sc:US:3c3352c1-af75-42e1-8ecf-5ce9a519b8af?view=published

    2 votes

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  7. share for review stuck on loading

    As mentioned, share for review window is stuck on loading and doesn't proceed.

    3 votes

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  8. Review is good start but needs a lot of work

    Intermittent issue with review panel appearing blank, needs restart to refresh it.

    Document and panel comments jump around making it painful to use in a long document. Panel seems to constantly refresh which appears to be causing the issue? Today can't see any comments or update from my side (see screenshot)

    It would be nice to have comments panel work as the pdf review

    2 votes

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  9. share for review isn't working for client

    My client gets: File preview error. File preview not available, please reload to try again.
    They can see the document icon to click on in the "Shared with me" but when they click on it, it gives the the: File preview not available, please reload to try again. They are on Windows if that helps. It appears to be working for everybody else that it was shared with.
    Update Resaved file with new name, reshared, all is working!

    1 vote

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  10. track changes

    I just updated InCopy and now others can't see my changes.

    1 vote

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  11. Share link is low resolution

    Make the web preview higher resolution.

    1 vote

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  12. Multiple Share for Review Issues

    I work with a team of 6 designers and we are all experiencing regular and multiple different issues with Share for Review – we are all using the latest version 2021 and are needing to try multiple things each time with varied results to get Share for Review to work – these include:
    1. Restarting Indesign
    2. Logging and in about of Adobe CC
    3. Trashing preferences
    4. Saving a file Copy

    Ths is extremely frustrating, wasting a lot of time and energy and money – I am sincerely hoping you are aware of all of these issues and are…

    5 votes

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  13. Turn off Share for Review email notifications

    Is there a way to Turn off Share for Review email notifications?

    3 votes

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    1 comment  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes

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    1 comment  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  15. Share for Review – Filename for the reviewer

    I am loving this relatively new feature, but struggling to get full buy in from my reviewers because the filename displayed in their email notification is an Adobe generated random name and not the name of the actually file you are sharing. How can you make sure that the review filename is the same as the name of the actual Indesign document?

    The attached is an example of 3 such emails.

    I don't understand why the filename is not replicated.
    ( I know that S4R saves the review PDF in the Artifacts folder – if I force change that, will…

    2 votes

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    1 comment  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  16. share for review not working

    So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.

    1 vote

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    Try the following solutions:

    SOLUTION 1
    -———
    1. Close InDesign.
    2. Bring up Creative Cloud Desktop (CCD) and Sign out.
    3. Launch InDesign and Sign in here (not from the CCD).
    4. Create a new document.
    5. Open Share for Review panel.

    SOLUTION 2
    -——-
    1) Close InDesign.
    2) Close Creative Cloud desktop app.
    3) Navigate to the OOBE folder located here:
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    4) Delete the opm.db file.
    5) Launch Creative Cloud desktop app.
    6) Launch InDesign

    Please let us know if the above solutions work for you.


    Adobe InDesign team

  17. review

    Bis heute morgen hat die Funktion "erstellen eines Review" funktioniert.
    Heut Abend macht das Programm nichts mehr. Es kommt nur mehr eine "schwarze" Fläche.
    Warum funktioiert es nicht mehr?

    2 votes

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  18. COMMENT BUBBLE WILL NOT DISAPEAR IN INDESIGN DOCUMENT AFTER CORRECTIONS MADE

    COMMENT BUBBLE WILL NOT GO AWAY, EVEN AFTER ATTEMPTING TO DELETE AFTER CORRECTIONS HAVE BEEN MADE.

    1 vote

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  19. indesign review keeps reverting to resolved

    This happens very frequently.

    I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

    But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

    Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting,…

    3 votes

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    2 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  20. sharing for review - review comments not getting saved

    I have had a couple different reviewers make some comments, pins, etc and then close out of the review and when they went back into the review their comments were not there.

    2 votes

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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
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