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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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517 results found

  1. InDesign crashes every time after standby

    InDesign crashes every time when my MacBook Pro is in standby.

    OS X 10.15.6
    MacBook Pro 16

    3 votes

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    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.


    Adobe InDesign Team

  2. InDesign crashing while saving the document to GoogleDrive

    Crashes when saving to google drive.

    Not only crash the program, but the whole laptop. Running MBP 2017.

    File was lost and corrupted the original file.

    Lost hours of work.

    2 votes

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  3. Hyperlink window causing crash/lockup

    Hello,

    I'm working on a file from February 2020 that contains hyperlinks. Every time I click to use the Hyperlink window to edit/update urls my InDesign locks up. However, when I try this in a new file I created in December, I'm not having any issues with the hyperlinks window/tool.

    I'm using the latest version of InDesign CC (16.1).
    I open the file, click the Hyperlinks window and the program locks up to where I have to force quit.

    (Not sure if it matters - I'm adding this comment from my Mac, but I'm trying to do this work on…

    1 vote

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  4. Error code: 3 - Cannot save <filename>. The file <DBTMPxxxxxxx> is damaged.

    Ever since I updated my system to Mojave 10.14.6, I have been getting an "error code: 3" warning when saving my file in InDesign 16.1.0.20. Tried doing a "Save As" and adjusting the file name slightly, but nothing I've tried has worked yet. I have had to save an IDML and revert to InDesign 15.1.3.

    1 vote

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  5. Every time I try to save an InDesign file my Macbook Pro Crashes to Black

    Every time I try to save an InDesign file my Macbook Pro Crashes to Black. Files seem to be recovered upon reboot, but reboot takes a while - especially when you save a dozen times a day or more.

    InDesign 16.1
    MacBook Pro Mid 2018
    macOS Big Sur 11.1

    1 vote

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  6. Updating Excel file causes crash

    InDesign 2021 on Mac 10.14.6
    Clicking link to update file causes immediate crash.
    A quick internet search finds that his been a long ongoing issue. (Maybe fixed at times? I'm not seeing posts for 2021 version.)

    2 votes

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  7. Crash when "fitting frame to content" on an inline-anchored textframe (inline or above line)

    Hi,
    Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.

    I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
    I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of…

    5 votes

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  8. switching between documents in just upgraded (16.0.1) takes around one minute

    both documents are similar, 20 pages, Indesign has 1GB RAM occupied.

    2 votes

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  9. Rotated type in a linked indesign document crashes indesign when exporting a pdf

    1. Indesign 16.0.2
    2. rotate a text box in a layout by 90 degrees. place this document into another document, and this one into a third. as links. try to export as a pdf.
    3. a pdf
    4. Indesign crashes
    1 vote

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  10. Inline Text Frame beside another inline Text Frame when Auto-Size

    • Make Text Frame and write word "Second".
    • Cut the Text Frame.
    • Make larger Text Frame and paste the "Second" Text Frame inside.
    • Select the character represented the Text Frame copy and paste before without any space between.
    • Select the second one change Auto-Size to Height Only.
    • Select the first one and change Auto-Size to Height Only.
    • Crash!
    1 vote

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  11. Indesign 16.0 crashes when copying text with anchored object

    ID crashes every time I try to copy text that includes an anchored object. As soon as I hit CMD+C, it crashes. I can copy the anchor object separately, but trying to grab it inline with text does not work. I've tried it with multiple different areas of text/objects. This has happened over the last two days, repeatedly, after multiple re-starts and prefs updates. ID 16.0 on MacBook Pro running Catalina 10.15.7.
    EDIT: It seems to be an issue with one specific object. I can't seem to even copy that one by itself without crashing. I'll keep playing around to…

    1 vote

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  12. InDesign crashes and content disappears

    InDesign sometimes crashes when saving, packaging, or exporting a file. It then corrupts file, removing content (entire text boxes are now empty). This is destroying files and setting me back hours in my workflow.

    1. Adobe InDesign 16.0
    2. Save/export/package
    3. Should have stable, usable files
    4. InDesign crashes and corrupts my source file
    2 votes

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  13. Hyperlink causing InDesign to crash

    I have an issue in a file that I'm working with where if I scroll to a certain point in the hyperlink panel, my entire InDesign program crashes. I've tried deleting all of the hyperlinks one-by-one, and I noticed that it always crashes when I reach the same point (about 2/3rds down the list).

    I think there's a hyperlink that's become an issue within the file, and whenever InDesign tries to show that specific one within the hyperlink panel, it crashes.

    2 votes

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  14. InDesign 2021 (InDesign 16.0) locked when left unattended for an hour.

    This was installed for me overnight, and appeared to be running as expected. When I left my computer running for an hour while I ate lunch I came back to find the application locked. When I tried to force it to quit the entire machine locked, and I was required to force it to shut down and restart.

    1 vote

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  15. original file cannot be found

    I'll see the message reveal when I open the indesign file. Can you help to fix it?

    1 vote

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  16. Index entry crash 2021

    Adding index entries is crashing the program. I've also had issue copying and pasting and dragging copies on certain pages that I have had to rebuild instead. Really disappointing and driving me crazy with a deadline looming

    1 vote

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  17. Crash Adobe InDesign CC v15.02-v15.1

    It freezes when openning the program (Starting up Service Registry...) Adobe InDesign CC v15.02-15.1 (Installed Language: English International)

    (But Adobe Creative Cloud for Teams: Photoshop, Illustrator, Bridge and Acrobat DC are fine.)

    My Computer:

    PC Dell Inspiron 5680
    OS: Windows 10 Pro v2004 (64bit)
    Processor: Intel Core i7-8700 3.2GHz.
    HDD: 256GB SSD
    RAM: 16GB
    Display card: NVIDIA Geforce GTX 1070
    Display resolution: 1920x1080 Refresh rate: 60Hz.
    Monitor: Dell S2718H/HX

    3 votes

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    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.


    Adobe InDesign Team

  18. Crashes when copying and then pasting into Photoshop

    Latest version release 15.1.
    Copied artwork that had eps file and spot color. Selected the group. Copied. Tried to open Photoshop screen (was already opened). InDesign then froze. Then crashed. Seperate elements work fine.. Not the grouped artwork.
    Expected results: Artwork is pasted onto a photoshop layer.
    Actual result: Crashes InDesign. No copy is shown to be pasted.

    1 vote

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  19. ID crashes inserting a symbol as index reference.

    ID crashes inserting a symbol as index reference.

    Not a new problem by the looks of it.
    It doesn't matter whether I type a reference, copy and paste it or highlight text and use shortcut keys. ID always crashes if a symbol is the first thing in the index reference.

    however, if 'Sort by' is used and that doesn't start with a symbol it is okay. But this is only 'useful' when that is relevant, which is not always.

    1 vote

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    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  20. When will Indesign (and the whole adobe package) work with properly with Catalina?

    Indesign keeps crashing, version 2021, and earlier versions - tried this. Illustrator and photoshop, acrobat too. Very frustrating, luckily been able to work on my laptop instead. But as a good customer I am paying for software that isn't compatible with the platform that it is used with constantly? The update panel forces one to upgrade the OS and then it crashes. Pleaaaase fix this. 2020 is sad enough already

    1 vote

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