Sakshi Verma (Quality Engineer, Adobe InDesign)
My feedback
33 results found
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4 votes
An error occurred while saving the comment -
20 votes
This issue is no longer reproducible. If you are still facing this issue, you may try to quit the application, trash InDesign Cache and Preferences and check again.
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Adobe InDesign team
An error occurred while saving the comment Hi Thomas,
Please clean the Preferences and Cache folder of InDesign once and let me know if you still face the issue after this.
Also, make sure the view you selected for Swatches Panel is : Show All SwatchesThanks,
InDesign Team -
78 votes
Based on the recent comments from users saying that they are no longer encountering this issue after the release of 14.0.1, we are marking this as Fixed.
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Adobe InDesign teamAn error occurred while saving the comment Hi Wiebe,
Can you please let me know the detailed steps through which you faced the scenario. That will be very helpful.
Thanks,
InDesign Team -
9 votes
Thanks for reporting this issue. We are currently reviewing it.
-Adobe InDesign team
An error occurred while saving the comment Hi Nigel,
Thanks for reporting the issue. We are able to reproduce it on our side. This is being tracked in the team.
I will update you when it gets resolved. In case you want to reach to me directly, drop a mail to me at sakverma@adobe.comThanks,
InDesign Team -
2 votes
Hi,
Changing the status to Needs Review since we are looking into the issue for fixing.-Aman
An error occurred while saving the comment Hi Frank,
This is a known issue for InDesign Team. It is being looked upon. Will let you know when it gets resolved :)
Thanks,
InDesign Team -
1 vote
Marking this as solved as confirmed by user.
-Aman
An error occurred while saving the comment Hi Alex,
I performed the same operation and the links are working fine for me when I used Publish Online and Export to ePub.
Please find the steps below and let me know if I am missing something:
1. Create a New doc in ID 2018 on Mac (10.13).
2. Create a TOC and insert a new hyperlink and Publish/export it.Please provide information about the InDesign version, Mac OS version and the file if possible. You can send it to sakverma@adobe.com
Thanks,
InDesign Team -
1 vote
An error occurred while saving the comment Make sure you're logged in to your Adobe ID in the CC desktop app (in the menu bar on Mac, task bar in Windows). Click the "gear" icon > Preferences > General > Sign Out, then sign in again.
Also, see you it's just this particular publication. Try a simple page or two first to see if that's working. -
1 vote
An error occurred while saving the comment Hi Nadji,
It would be helpful if you can share more information like the device you are using, its OS along with version and the browser you are using.
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6 votes
An error occurred while saving the comment Hi RY,
This is the designed behaviour of Adobe products including InDesign and Illustrator as well.
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1 vote
An error occurred while saving the comment Hi Chris,
Please try cleaning the preferences and cache once for InDesign 2018. If it doesn't help, please attach the document in which you are able to reproduce the issue as we are not able to see it following the above mentioned steps.
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10 votes
This issue has been fixed in the recent versions of InDesign.
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Adobe InDesign team
An error occurred while saving the comment Tried opening this link, working fine in Chrome
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7 votes
An error occurred while saving the comment -
2 votes
An error occurred while saving the comment In case you are already signed in, try closing it once and reopen it from Windows->Color->Adobe Color Theme.
-Sakshi
Hello,
Does it happen with all of your documents or with a particular document ?
Thanks,
InDesign Team