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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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5689 results found

  1. Exporting a Snippet Causes Crash

    Whenever I try to export a snippet, either through dragging the ID item onto the desktop, or by going to File > Export > Snippet, InDesign will crash. The only way to get a snippet is by adding it to a library by using the flout menu in the Library panel.

    I am on mac OS 13.13.3 and InDesign 13.0.1

    1 vote

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    6 comments  ·  Crash  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. 1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  3. ID crashes when exporting to PDF, but not to JPEG

    I'm using InDesign 13.1 for a simple 12 page booklet (see attached)

    First issue: ID was doing background work on a file for about 4 days and then ID crashed. Now whenever I open the program it asks me if I want to do "Automatic Recovery" for the file. If I click YES or CANCEL the program crashes. If I click NO the program stays open and I can continue to work. But if I go to export the 12 page booklet to PDF it crashes.

    I have: (1) uninstalled and reinstalled ID; (2) tried to export the file to…

    1 vote

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    4 comments  ·  Crash  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue. We have been able to locally reproduce the issue that refers to “ID crashes when exporting to PDF, but not to JPEG

    -Aman

  4. Incorrect Page Count Value

    It appears that InDesign CS6 or any of the later CC versions is incorrectly writing the page count metadata, such as CC2018.

    This can be demonstrated using Adobe Bridge or ExifTool with the -XMP-xmp:PageImagePageNumber command.

    Files consisting of 1 to 2 pages are correctly reported. In all cases, only 2 pages are being shown, whether the file has 3, 4, 128 pages etc.

    Screenshots from Bridge CC2018 uploaded/attached.

    1 vote

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    Resolved For User  ·  ansjain responded

    Hi Stephen,

    There is a preference in InDesign to save preview images with document, by default ‘First 2 Pages’ is selected in that preference. You can change the setting as per your requirement. It is under ‘InDesign CC/ Edit→Preferences→File Handling’.

    Thanks
    -Anshul

  5. Datamerge Slow

    The datamerge feature is unacceptable. I am creating about 100 nametags for a small event, and am merging data from a Tab Delimited Text file (CSV files DO NOT work apparently). I even replaced the 3x4 nametag graphics (.ai) with a frame to minimize graphics usage. I am only including first and last names, and it can’t even merge that!!! Any suggestions or is this feature just complete garbage?

    I’m on a late 2014 15” MB Pro with NVIDIA graphics card, running High Sierra with APFS.

    1 vote

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  6. Publish Online Dashboard Analytics disappearing...

    Apparently, the analytics for Publish Online are disappearing. Possibly anything before the most recent 25 are gone. Will those be returning? Can we recover that data? My clients need the info and sometimes request it months later, and we publish a ton of stuff using the system.

    1 vote

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  7. Indesign 13.1

    Replace quotes against googies that have worked previously.
    Error when installing word file with footnotes. Changed endnotes to footnotes in the word file.

    1 vote

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  8. Problem with deleting placed pdf file

    Indesign cc 13.1.076
    Question: Open indesign, open previously named and saved blank document, put multiple pdf documents on the desktop (link method), put two pages of pdf document into groups or not grouped into pages, flip pages Pdf document, print document. Press del to delete the pdf file. At this time, the indesign cc will crash. After the crash, restart indesign cc and repeat the operation. The probability of crash is much smaller.
    This problem has always existed since 13.0,

    1 vote

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    2 comments  ·  Crash  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  9. InDesign crashes 2018 update-type ellipse path

    InDesign will not allow me to type on an ellipse path and it crashes every time I try.

    1 vote

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    3 comments  ·  Crash  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  10. finding font instance

    Using the Find Font menu utility, I highlight the missing font then click Find Next, which many times does not work even if there are many instances of the font. Sometimes it works, sometimes not. Very frustrating.

    IDCS13.0.1, mac

    and

    THIS IS NOT AN IDEA -- it is a BUG ... try saying "BUG". Now write it out. See, it's hot so hard, is it?

    1 vote

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  11. copy with drag and press alt makes two copies of the objekt. It used to copy once - now it produces two more objekts

    Indesign 13.1
    Mac 10.11.6 El Capitan
    copyfunction drag + press alt makes two copies of the objekt. It used to copy one - now it produces two objects

    1 vote

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  12. InDesign CC 2018 - Error message: "Ein Druckbogen kann maximal 10 Seiten enthalten."

    Each time I place a new picture-box in a text the error message appears. Of course I don't have more than 2 pages on a "Druckbogen".
    Now I always have to wait until the message appears and have to click "OK". That's not funny. I Have to place more than 200 pics in the document...

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  13. Bug copy and paste complex XML Element CC2018.1

    Only on CC2018.1

    The problem is highlighted by copying a complex XML TAG containing a nested structure of XML from one document to another.
    Only SOME TAG are pasted, not all and the parent TAG is missing.
    Both from programming and from interface

    1 vote

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  14. 1 vote

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  15. Placement cropping set to "Art" when relinking an Indd file to a pdf

    1. A bug in Indesign 13.0.1. Mac OSX

    2. Place an Indd document inside one.
      Relink all instances of said link to a pdf file created from the linked Indd file.
      The placement option changes to "Art" regardless of what has been the last option set when placing pdf:s.

    3. Expected to the pdf's retain cropping to media as is the case with Indd files OR retain cropping from last set option in the Place pdf dialog.

    4. Pdfs cropped to "Art".

    1 vote

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  16. Numbering and section options

    If you have multiple types of numbering options in one document, (say using Roman for your intro pages, and then convert to regular numbers for the main document) you can't change them even though the option is not grayed out in the Numbering and Sections Options dialogue box. If you click on it, it just reverts back to what the document started as and won't select that other numbering option.

    Exact same document, and I (on 13.1) cannot change it, but my co-worker who has 13.0.1 can.

    Adobe INDD CC 13.1

    1 vote

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    Please provide further details so that we can try to reproduce the issue in-house.

    1. Which OS version are you using?
    2. Is it specific to a document?
    3. Does the issue happen with other dropdowns as well?

    -Abhinav Kaushik

  17. 1 vote

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    2 comments  ·  Crash  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  18. 2018 Indesign/Incopy Check In Prompt On Close Does Not Actually Check in.

    If we close Indesign or Incopy without checking in, the program will ask us if we want to. When we choose to check in, Adobe will act like it Checks In and then closes, but the changes are never saved back to the original file. Check In only works if we choose Check In manually before closing.

    1 vote

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    2 comments  ·  Others  ·  Admin →
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  19. link resize

    We had a booklet that the client wanted to swap the position of two ads. I copied the ad from one page pasted onto the desired page and vice versa with the other ad. At some point those ads resized inside their boxes to 114% which caused information to be cut off in the ad. The ad was given to us with a bleed and crop marks which is what we cropped out with the frame. The 114% that the ad enlarged to is the amount of space the bleed and crop marks would take up. We do have the…

    1 vote

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  20. grep query doesn't work to delete multiple page breaks

    Hi,
    I wanted to delete all page breaks (manual, odd, even) in an InDesign document with Grep:

    Find: [~P~L~E]+
    Replace: \r

    This query doesn't work, it finds nothing.
    If I use one by one it's prefect. What' wrong?

    (Attached test-file)

    Best regards,

    Egyed Serf

    1 vote

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