Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. PDF comment two-way sync

    Let InDesign sync the status of comments (resloved/unresolved/...) back to the PDF.

    OR let InDesign export PDF's with unresolved comments.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. InDesign CC 2019 - font error issues with PDFs

    When latest InDesign CC 2019 creates a PDF using certain fonts, an error message appears when opening PDF in Acrobat Pro DC: "Cannot extract the embedded font 'JLUSWO+fontname'. Some characters may not display or print correctly."

    Never had this issue with previous InDesign versions. The same PDF opens, views and prints perfectly in Preview. Creating PDFs by other applications with the same font are fine.

    HELP!

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  3. indesign export to pdf unusable for Thai

    Basically all the diacritics are messed up, regardless of font used. The PDF looks fine but the text if copied from the PdF is garbled.
    This is in 16.2.1 (2021). It was working in 2019.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. export to PDF from latest InDesign 2020 results in pixelated PNG or JPG images

    Upgrading from 15.0 to 15.1 versions of InDesign CC breaks PDF exporting of PNG or JPG images. Images now appear pixelated and low res no matter how high the original resolution of the image is, even when exported at 300 dpi (Print Quality settings). PNG and JPG images are flat with no transparency.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Placed PDFs that contain hyperlinks when exported to PDF, links are removed

    InDesign 15.1.1
    macOS Majave
    Acrobat Version (Architecture: x86_64
    Build: 20.9.20067.384717
    AGM: 4.30.101
    CoolType: 5.14.5
    JP2K: 1.2.2.46033)
    ========= END SYSTEM INFO ========

    Step 1: Open Indesign and place the "Placed PDF.pdf" file on a page
    Step 2: Export the PDF using Adobe PDF Presets (High Quality) select Hyperlinks checkbox on export and save
    Step 3: Open exported PDF and put mouse over hyperlink that was present in document from Step 1.

    Expected Result: would expect the hyperlink to remain clickable when exported from originating PDF

    Actual Result: hyperlink was removed on export and is no longer clickable :( See attached document…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Can't Export PDF due to Indesign background tasks error

    I am using Indesign 2020 v15.0.02 and i am unable to export a large width document to PDF as I keep getting the Background Tasks Error. I have never seen this before.

    I need to export a large mm doc design for our new outdoor sign and can't send to the printers as it wont export properly.

    I've looked online but cant fix it myself despite trying tips.

    Please help this is driving me insane!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. export folder

    Just installed InDesign CC 2020 and I cannot export to the recent folders. The same folder appears no matter which recent place I choose. I don't even remember saving anything to the folder that shows up.

    See what is happening here. Any help would be great so I don't have to navigate through a million folders to save and export my work.

    https://www.loom.com/share/773d77ea449444de884f606f75f1e741

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Do not tag numbered headings as a list item

    Unfortunately, the “Tagging Export” option within the paragraph style options getting ignored if the numbering options in the section “Bullets and Numbering” are set as well. Therefore, it’s not possible to use automatically numbered headings and getting a correct tagging structure. On the other hand it’s a good thing that lists are automatically tagged as a list. However, it should not override the export tag a user defined.

    Please take that accessibility issue seriously and fix it as soon as possible.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Selecting 'No language' from styles advanced options really exports the tag to EN in PDF

    When you have a document with multiple languages and the main language isn't available in InDesign's presets, ie the document is mainly in Kirundi or Samoan and there are some English phrases, a user should be able to select 'No language' from the style's advanced options. Instead, 'No language' will export as EN and the tag in the PDF will have EN listed as the language in the tag's properties. This is problematic because the tag's language will override the document's language properties. This is a clear failure of WCAG SC 3.1.2 (language of parts).

    A screen reader won't be…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. InDesign 2019 Begins failing to export PDFs after short period of operating

    InDesign 2019 | Mac OS Mojave

    After a short period of time InDesign Fails anytime I try to export a PDF. I get the Error notification and just a Failed to export message. Restarting InDesign does not fix this, however if I restart my entire machine (enormous, frustrating pain in my workflow) it resume saving PDFs for a short period of time and them begin failing again until the next restart.

    No other Software is having this issue, Adobe or otherwise.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. InDesign produces 'failed to open the pdf file' error when importing pdf with dotted lines

    Using InDesign v13.1 on a MacBook Air (12 inch, 2017) running iOS 10.13, importing a .pdf generated using attached MS Powerpoint file LA02examplerunFigure.pptx resulted in 'failed to open the pdf file' error if the lines added to the graphic are dotted lines as shown (see attachment). Changing these lines to solid lines before exporting to .pdf solved this (see 'LA02examplerunFigure(noDotted).pptx). Upon experimentation, addition of any dotted line to the graphic in Powerpoint results in this error when the file is exported to a .pdf and imported to InDesign.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Data Merge - Can't preview without errors

    The apparently long-running Data Merge previewing error!
    Occasionally previewing a data merge will permanently ruin exports. The only solution is to create a new document. Happened to me on almost every project I tried - wasted hours and hours.
    See this thread and video for more information:
    https://forums.adobe.com/message/10337647#10337647

    (Also colons in csv titles makes file unusable??)

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Table cells tagged as form fields do not get tagged when using the Articles panel in an accessible PDF file.

    If you convert a table cell to a graphic cell and then make it an interactive form field, if you use the Articles panel to control the order, the form fields do not get tagged.

    1.) Create a table
    2.) Select a cell and choose Table > Convert to Graphic Cell
    3.) Open the articles panel and drag the frame containing the table to the Articles panel to create a new article.
    4.) Enable "Use for Reading order in tagged PDF" from the Articles panel menu.
    5.) Export to interactive PDF with tags enabled.

    Result: If you open the PDF…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Indesign will not tag endnotes to XML

    When Adding untagged items to the Structure, Indesign promptly states that Endnotes are not supported for XML tagging. I use XML tagging process for creating reliable Accessible WCAG compliant PDFs, and other export requirements. Please make Endnotes USEFUL - 1. keep in same story (not an additional frame) and make tagging process available.
    OR... a way to convert endnotes to linked cross references - even in tables!
    Tables if Indesign worst thought when it comes to footnotes and endnotes.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Data Merge to PDF (using the new single page export feature) does not work properly

    Using the packaged folder attached, go to the Data Merge panel and select Export to PDF. Click OK on the first dialog box and in the second dialog box, make sure the "Create Separate PDF files" checkbox is checked.
    Expected result - 6 PDFs that have correct content in each PDF.
    Actual result - 6 PDFs that have incorrect content. PDF 1 is fine, but PDFs 2-6 are the same content as PDF 2.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Indesign cuts off effects on PDF Export

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a job…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  17. Tagged artifacts are not propery exported to PDF

    1. CC 2017.1
    2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.
    3. Correct tagging while generating the PDF.
    4. Lost my mind ... Please overhaul…
    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. indesign export

    I export a pdf and then decide I want to make a tweak. So I tweak the indesign file, re-export my pdf, and then the pdf doesn't update the preview! I have to re-export TWICE in order for the pdf to be updated. Anybody else having this problem?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi

    Please provide the following information:
    1. Which version of InDesign are you using?
    2. On which OS are you seeing this issue? Win or Mac?
    3. This issue is reproducible with each and every file or with some specific files?

    Regards
    Anasuiya Gupta

  19. PDF export with hyperlink incorrect when hyphenation is used in URL

    When hyphenation is used within the URL the link will become corrupted. Using PDF Export with option Hyperlink ON.
    CC2017.1 (build 12.1.0.56) Mac and Win.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Critical Bug with Font embedding on PDF Export - InDesign 17.2 and up

    OS: Windows 10
    Version: InDesign 17.2 and 17.2.1

    After the update to 17.2 and 17.2.1 the font embedding is not working properly anymore on PDF Export. It does not matter if we export to PDF/X-3 or smallest file size.

    The font in question here is Roboto Slab.
    After a downgrade to 17.1 everything worked properly. An upgrade to 17.2.1 again produced the same error.

    Expected result: propper font integration
    Actual result: Missing embedded font, text is torn apart, missing characters

    Please see attached images for export result and error message

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base