Bug details

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Undo Not Working properly in InDesign 2020

InDesign CC 2020 Undo goes back to last saved version. It does not go back one step with Command-Z. Therefore, I lose all edits made since last save. It also crashes frequently

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  • briar commented  ·   ·  Flag as inappropriate

    Same here. Freezes on undo. Comes right after about 45 seconds. Have reset prefs. No change. It's been doing it for last 2 updates. Really annoying... No fixes

  • Anne-Marie Concepcion commented  ·   ·  Flag as inappropriate

    I'm not able to replicate this. I have ID 2020 (15.0) running on Mojave (14.6). It sounds like something in your system is confusing Edit > Undo with File > Revert...?

  • fsm commented  ·   ·  Flag as inappropriate

    @ Thorsten Rösch-Allgeier: Regarding „Full disk access“, since at least one user encounters the problem under 10.13.x it seems unlikely to be the culprit (full disk access was introduced in 10.14 iirc).

  • fsm commented  ·   ·  Flag as inappropriate

    Happens to a colleague of mine (macOS 10.14.6) in most, but not all documents (and not all the time).

  • Tim Gouder commented  ·   ·  Flag as inappropriate

    Same here! 2 Machines, MAC OS 10.14.6 and 10.13.6. After UDO jumps back to previous saved version :(

  • Paul Bryant commented  ·   ·  Flag as inappropriate

    Same here. I make a few changes to a file, then try to undo and it jumps back to the previously saved version. I'm unable to work.

  • Louise G commented  ·   ·  Flag as inappropriate

    This is happening to me too and it is incredibly frustrating! Happened for the first time this morning using InDesign CC 2020. I installed and began using the 2020 version last week without issue. However this morning after pasting some text and moving it around with the arrow keys, I hit ctrl + z to undo and it went way back in changes I have made in my document. I then remade the changes and saved my document so I would not lose that bit of work if it happened again. This did happen again so I closed and reopened my document to find apparently I did not save it at that stage (?? sure I did save it ??) and lost that work yet again.

    This is a huge problem, using ctrl + z to undo is an action that I do without thinking and I am sure that is the same for a petty much everyone else that uses the program!

  • Lisa O. commented  ·   ·  Flag as inappropriate

    This bug keeps showing up, inexplicably.
    Sometimes restarting the program helps other times it doesn't.

    This is costing HOURS of time during a very busy season. It happens frequently and every time it does, I have to restart the program, go back and find the point where the edits were lost, recheck the ones that were made, and redo the ones that were lost — in addition to the loss of valuable time, all of this back and forth only increases the potential for a costly error if I miss a lost edit.

    Please fix this FAST.

  • Antonio commented  ·   ·  Flag as inappropriate

    Not only Ctrl + Z stopped working properly, but now I cannot save the file I'm working on. What's happening with the 2020 update?

    When I close the file then a prompt appears to save the file, but I can't anyway.

    Only way is to Export to idml...

  • Antonio commented  ·   ·  Flag as inappropriate

    Incredibly annoying, and it's making me lose a lot of time: I have to save constantly to avoid losing hours of work because of a unexpected undo bug. Please fix it.

    I'm using Windows 10, and it happens randomly when pressing Ctrl + Z.

  • Thorsten Rösch-Allgeier commented  ·   ·  Flag as inappropriate

    Coincidentally I found out that ID2020 hasn't had full disk access and since I activated it, this error didn't show up anymore. I'm not sure if this is a real solution or if I'm just a lucky guy, so please – Pierre, Andy, Kevin (and you guys at adobe) – could you check this, too and tell if it works for you?

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