Bug details

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Undo Not Working properly in InDesign 2020

InDesign CC 2020 Undo goes back to last saved version. It does not go back one step with Command-Z. Therefore, I lose all edits made since last save. It also crashes frequently

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162 comments

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  • Paul Bryant commented  ·   ·  Flag as inappropriate

    Same here. I make a few changes to a file, then try to undo and it jumps back to the previously saved version. I'm unable to work.

  • Louise G commented  ·   ·  Flag as inappropriate

    This is happening to me too and it is incredibly frustrating! Happened for the first time this morning using InDesign CC 2020. I installed and began using the 2020 version last week without issue. However this morning after pasting some text and moving it around with the arrow keys, I hit ctrl + z to undo and it went way back in changes I have made in my document. I then remade the changes and saved my document so I would not lose that bit of work if it happened again. This did happen again so I closed and reopened my document to find apparently I did not save it at that stage (?? sure I did save it ??) and lost that work yet again.

    This is a huge problem, using ctrl + z to undo is an action that I do without thinking and I am sure that is the same for a petty much everyone else that uses the program!

  • Lisa O. commented  ·   ·  Flag as inappropriate

    This bug keeps showing up, inexplicably.
    Sometimes restarting the program helps other times it doesn't.

    This is costing HOURS of time during a very busy season. It happens frequently and every time it does, I have to restart the program, go back and find the point where the edits were lost, recheck the ones that were made, and redo the ones that were lost — in addition to the loss of valuable time, all of this back and forth only increases the potential for a costly error if I miss a lost edit.

    Please fix this FAST.

  • Antonio commented  ·   ·  Flag as inappropriate

    Not only Ctrl + Z stopped working properly, but now I cannot save the file I'm working on. What's happening with the 2020 update?

    When I close the file then a prompt appears to save the file, but I can't anyway.

    Only way is to Export to idml...

  • Antonio commented  ·   ·  Flag as inappropriate

    Incredibly annoying, and it's making me lose a lot of time: I have to save constantly to avoid losing hours of work because of a unexpected undo bug. Please fix it.

    I'm using Windows 10, and it happens randomly when pressing Ctrl + Z.

  • Thorsten Rösch-Allgeier commented  ·   ·  Flag as inappropriate

    Coincidentally I found out that ID2020 hasn't had full disk access and since I activated it, this error didn't show up anymore. I'm not sure if this is a real solution or if I'm just a lucky guy, so please – Pierre, Andy, Kevin (and you guys at adobe) – could you check this, too and tell if it works for you?

  • Török Milán commented  ·   ·  Flag as inappropriate

    Can't undo after document save. It's been bugging me for a while, and caused quite a few extra time in my workflow. Especially when I outline all my text and forget about that. :)

  • Török Milán commented  ·   ·  Flag as inappropriate

    Can't undo after document save. It's been bugging me for a while, and caused quite a few extra time in my workflow. Especially when I outline all my text and forget about that. :)

  • Andy commented  ·   ·  Flag as inappropriate

    I duplicated a page, did a bunch of changes to it, then hit "undo" and it jumped all the way back to the page duplication. No way to get that work back. Redo won't do anything to fix it.

  • Thorsten Rösch-Allgeier commented  ·   ·  Flag as inappropriate

    There is another bug that shows up after this issue occurred: Text that flows in two linked text boxes doesn't wrap automatically anymore when changing the size of the first text box. You have to fit the box size with [cmd]+[alt]+[C] to adjust the text flow.

  • Thorsten Rösch-Allgeier commented  ·   ·  Flag as inappropriate

    Anbei ein Screen Capture eines weiteren Zurück-Fehlers: Durch Ausführen der "Zurück"-Befehls wird nicht die letzte Aktion rückgängig gemacht, sondern zum zuletzt gespeicherten Stand zurückgesprungen. Alle zwischen dem letzten Speicherpunkt und dem "Zurück"-Befehl ausgeführten Schritte sind verloren und müssen erneut ausgeführt werden.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I had the exact same issue this morning.

    I save automatically using quick keys (Cmnd S) every few changes so didn't realise that after 7.5 hrs of work my InDesign file wasn't actually saving. I was unable to Save, Save As or Save a copy, all options were greyed out and not selectable in the File menu.

    I was working on a pretty basic InDesign file (mostly text and tables) using the latest InDesign CC 2019 version 14.03.3 running from my hard drive on macOS Mojave version 10.14.6 running on an iMac Pro (2017). I understand the software had updated to the latest version automatically that morning.

    I was also unable to package the file (an alert advised the file could not be saved). Luckily I was able to export a PDF, but didn't think to export as an IDML before the program spontaneously Quit itself and I lost 7.5hrs work.

    I have had CC for less than a month after being forced to upgrade to a subscription from my trusty CS6 which worked fine on my previous iMac but is no longer supported on the updated iMac Pro.

    Such a huge 'bug' to have in your software Adobe given how expensive subscriptions are and how sole traders like me rely on the software for our income. This is a massive stuff-up yet I see you have closed the previous thread related to this. This should be being investigated and addressed so others don't lose hours of work.

    Please fix!

  • Chris Messedhead Dono commented  ·   ·  Flag as inappropriate

    InDesign has been broken for years now. What is going on?

    The bug below is more than a bug:
    "I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML ."

    It should not be "closed" it should be "open".

    it happened again this morning.

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