Bug details

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Undo Not Working properly in InDesign 2020

InDesign CC 2020 Undo goes back to last saved version. It does not go back one step with Command-Z. Therefore, I lose all edits made since last save. It also crashes frequently

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162 comments

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  • briar commented  ·   ·  Flag as inappropriate

    Using Indesign 2020, on Win 10 desktop, 64bit/45GB Ram. Undo malfunctiioning. This is only happening in Indesign, not in other programs in the CC suite. Symptom is a freeze that can last about 30 seconds in which I can do nothing and have to wait it out. I work in Book layout and production and this things is a real hassle. . I don't appear to lose data. Things appear to come right, but only after long lag. Having to avoid redo altogether. No point in sending a file. I notice if the file is very small (eg one new A4 doc of one page, the undo seems to work more often. Clue might be that I am working on long docs eg 300 - 400 pages and some of these have been converted by Indesign to latest versions. Might be something there? Thhanks

  • Aleksei Koren commented  ·   ·  Flag as inappropriate

    I have the same issue, on macOS Catalina, 10.15.1 (19B88).
    it happens randomly, but I wasn't sure what it was until I read this post. I thought it just randomly crashes and reverts back to last saved version. Right now I am just trying to save after every change, but then, I can't really undo anything.
    when I change something I don't even have Undo, Redo as available to choose. They are grayed out. I notice something weird happening, like text box frame is resized but the text inside of the text frame stays the same. And undo doesn't work at all...
    I would press Cmd + Z and suddenly everything reverts back, but in some cases it doesn't work at all...

  • kevin commented  ·   ·  Flag as inappropriate

    Hi Ravi,
    It happens randomly. I'm on Mac OS 10.13.6, but my colleagues are having the same issue with newer Mac OS's

  • Emil Babin commented  ·   ·  Flag as inappropriate

    ok - I’m in the CC 2020 and I just opened two documents did a few corrections but couldn’t undo nor save.

  • Antonio commented  ·   ·  Flag as inappropriate

    It seems to be a random behaviour. I had to install CC 2019 and finish my work with it. After that, I've been using CC 2020 for a few days and it hasn't happened again...

  • briar commented  ·   ·  Flag as inappropriate

    Same here. Freezes on undo. Comes right after about 45 seconds. Have reset prefs. No change. It's been doing it for last 2 updates. Really annoying... No fixes

  • Anne-Marie Concepcion commented  ·   ·  Flag as inappropriate

    I'm not able to replicate this. I have ID 2020 (15.0) running on Mojave (14.6). It sounds like something in your system is confusing Edit > Undo with File > Revert...?

  • fsm commented  ·   ·  Flag as inappropriate

    @ Thorsten Rösch-Allgeier: Regarding „Full disk access“, since at least one user encounters the problem under 10.13.x it seems unlikely to be the culprit (full disk access was introduced in 10.14 iirc).

  • fsm commented  ·   ·  Flag as inappropriate

    Happens to a colleague of mine (macOS 10.14.6) in most, but not all documents (and not all the time).

  • Tim Gouder commented  ·   ·  Flag as inappropriate

    Same here! 2 Machines, MAC OS 10.14.6 and 10.13.6. After UDO jumps back to previous saved version :(

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